After 14 years of selling, I am so extremely disappointed in Avon right now. All this new c r a p at triple the prices. Im losing customers like crazy. All their favorite items are disappearing and I have nothing to replace them with that they can or want to afford. Seriously Avon, what are you thinking?!? Date of experience: August 4, 2020I started using this cosmetics recently. They have very nice body sprays with nice scent. Now, I tried Avon True Color Nourishing Lipstick, I chose a Candy Red one. Its only $11. I like it because you do not need to use it every hour. The color is really string. Date of experience: September 30, 2020Avon has become too pricey for most. Ever since it was sold out to the Korean company it has changed and not for the better. Most people who have used Avon for decades haven't done so because we want to pay $60 for a 1 oz jar of face cream. I'm a rep and no one wants to buy from me anymore. I can get the same quality drug store creams for half the price. Date of experience: September 11, 2020Placed a regular order as a representative, paying as usual by PayPal. Then started getting past due notices. Called customer service who I could barely understand but was told I had to PROVE that I paid. Got with PayPal who was thankfully helpful. But I had to send Avon a physical printout of my payment. Month goes by so I called to find out if I was cleared of the false no-payment, and they said oh yeah it's good. I mean, what?!?! I quit being a rep at that point and now getting promos to rejoin. Are you kidding me?! I'm never going to rep for Avon again and have them screw up their records and come after me for their mistake. Also beside the point is they discontinued good products in favor of high-priced junk no one wants. Good luck Avon, you're dying Service Value Shipping Returns Quality Date of experience: August 27, 2022I am not one to complain. But I just placed a $75 order with my Representative and I only received $11 in product. She stated that everything I ordered was out of stock or no longer available. This is not the first time this has happened. The past few orders have had something Out of stock or Not Available. I buy a lot of gifts for my loved ones thru Avon. Am I going to have to shop somewhere else? I hope not, but I am losing interest in Avon. Service Value Shipping Returns Quality Date of experience: March 4, 2024I placed an order for a difficult to find item yesterday, only to see it elsewhere today for a fraction of the price. Avon refuses to cancel the order - despite the fact that it hasn't even processed yet and even the payment is still pending. And I will have to pay the return shipping. My financial institutions won't help either. They cannot decline the purchase even thought it is still pending: I will have to wait and then file a dispute. So not only is Avon happy to gouge me on price, they are happy to waste my time. MAJOR FAIL AVON! Date of experience: February 9, 2023Just writing to let people know about my recent experience with Avon. I went to Avon.com as usual to place my order only to find that the prices are more than tripled and they no longer are offering the "outlet" portion which I am totally bummed about. I decided to use EBay to bid on products from sellers on EBay in exchange for the poor customer care on the Avon site. Also, not only is the Avon site difficult to afford, they are also virtually impossible to understand. The site is filled with products that lack in general interest and seem way overrated. Also, I recently tried becoming an Avon rep but they tried making me pay money for the free samples that they usually give the new representatives, they are no longer free! Very untrustworthy company anymore. Just a bunch of corporate sell outs looking to make a quick buck! Date of experience: December 8, 2020I sold Avon for a couple of years because it was worth it for representatives. I loved their products. Everyone loved the children's items and their collectable items as well as jewelry. Avon is no longer an American company and they sell everything but the kitchen sink. What is with that? The prices are very high and from what I see representatives aren't getting what they once did. Good luck Avon! Products used:Eyeliner and skin so soft Service Value Shipping Quality Date of experience: October 23, 2023Made a purchase of $130 never got my products call customer service many times got a refund and never got my credit back at first was told to wait that the refund take time then after more than a month was told i could not get my money back bcause it was more than 40 days. Very frustrating Service Shipping Returns Date of experience: May 1, 2022Avon has a new policy to lie to consumers about their products ingredients. Stay away from their products. If they lie about changing the formula, they may lie about the ingredients in their products. Retinal? Hyaluronic Acid? Avon changed their product formulation on their Anew Clinical Collagen Booster Eye Lift Pro Dual Eye System. I don't care that they changed their formula, but they continually lie about changing the formula in their reviews. I have proof it changed, since I had some old product left over. The new formula has fragrance added. It is heavier, and irritating to the eye area. I have been using Avon for well over 30 years. Not anymore. They lost a customer for life due to the lies. They also hide any bad comments about their products on Twitter. They are a true snowflake company. Products used:Anew Clinical Collagen Booster Eye Lift Pro Dual Eye System Service Value Shipping Quality Date of experience: November 30, 2022I ordered 2 avon foundations, both of them were suitable for oily skin. Well, at least that's what the product information said. No matter how i applied them, they became cakey after 2-3 hours and caused me breakouts. Date of experience: June 28, 2017I've been a loyal Avon customer since the 1960's & newly married up to today & in my seventies. I was always pleased with most of Avon's product's until very recently. The things I liked about it can be summed up as - the perfumes were lovely, lasting, and very distinctive. My complaint - they discontinued my favorites. Something that was really outstanding "way back" in the 1980's & 90"s were the gift items for holidays, for men & so on. They were truly unusual, clever, & reasonable. Additionally, I was very satisfied the makeup, lipstick, eyeliners line. Then they came out with an exceptional line of face creams (the Anew Line), with facial treatments created for the 40/50/ & 60 year old skin, I believe, which I can promise you have kept me looking younger than I am. These are just some of the positives. However, in the last few years, there's been a BIG change and sadly, it's for the worse. They have done away with some of the excellent products I just spoke about. Now, you will find, toothpaste, cleaning supplies, vitamins, and a number of other oddball items ( "oils, scents, CBD stuff, bamboo & charcoal"?!) I really miss Avon... where did it go? Tip for consumers:I really don't know how to answer that. I have nothing to suggest. Products used:Over the last 50 or so years, I have very rarely returned anything. Which products did I end up using? Too numerous to mention!! Service Value Returns Quality Date of experience: April 28, 2022You have way to many products, I use to keep my avon lady in business. Everytime i start to like something u get rid of it. But yet u keep the worst old time perfumes and body sprays. Wth u had some old body sprays and perfumes that were great and yet u get rid of them Maybe u should ask your custmers what they think instead of the people who make these decisions after all we are who keeps u living the good life.im done u have nothing to keep me as a customer. Your reps arent even happy Avon you changed and not for the good. Ive read alot of reviews and it seems alot of people arent happy with avon good luck at this rate u will need it WHATS UP WITH THE UGLY CLOTHES? Date of experience: June 2, 2020I have been using only Phenomental mascara for a while now and I am very happy with the quality, it doesn't stick together. And the silicone brush, just the way I like it. Products used:Mascara Service Value Shipping Returns Quality Date of experience: May 7, 2023I am a regular user of Avon cosmetics. Really good quality products. No side effects. Glimmersticks eye liner is my favorite. No smudging, and waterproof. And I have got a lot of compliment since I started to use this. Service Quality Date of experience: August 27, 2014Growing up i remember the avon lady coming and showing my moma all the purfumes in cute bottles, then the tiny lipstick we always wanted a sample, and usually got it. I love avon and my avon lady is the greatest! They have alot of everything now to choose from. So see your avon lady today, get you some! Date of experience: June 14, 2017True, the quality of the product is awesome. Don't feel like comparingit to other companies as I have not only the products of Avon but of others in my bag. What I can't stand about this company is their business networking pholosophy. Women are going crazy about it and they are so arragant when they want you to buy anything. It makes me maaad! The manager can call me several times in a row, day by day starting in the morning. That's an awful thing. Date of experience: December 19, 2017I have two glimmer cream eyeliners. One is greay and another one is blue. Both are very beatiful and help me make my look complete, especially when I go to party. Products used:glimmer cream eyeliners Service Value Shipping Returns Quality Date of experience: January 12, 2022Always having a good time with these products, and they come in great packages, and definitely worth the buy Service Value Shipping Returns Quality Date of experience: November 19, 2021The prices are too high for that quality of products. I was using Avon some time ago. But now I found another brand with the same prices and much better cosmetics. Date of experience: July 31, 2019Red lip[stick, mascara, and some perfums is my standard set which I buy at avon. I like their products for good quality. Products used:red lipstick, mascara, perfum Service Value Shipping Returns Quality Date of experience: January 17, 2022So I worked with one of the young ladies from Avon. And she was a joy to work with. Everything was in season from pots to pans to perfumes. Tip for consumers:Site is wonderful easy to navigate everything's in order according to, the product cosmetics clothing socks it's just a variety of things to choose from try the spring and summer time fragrances lean more towards Summer and the new men's cologne. Products used:Shoes, jackets, cosmetics, jewelry Service Value Date of experience: May 19, 2022Oh, this brand is cool. The red lipstick is especially good. Its color is so juicy and tempting :) I like their products. Service Value Shipping Returns Quality Date of experience: October 20, 2021I have purchased products from Avon since I was a teenager. I am now 57 years old. I feel like most if not everything I have ordered over the years have met my expectations. I delivery has been fast. Date of experience: April 23, 2020I like Avon because it comes right to your door and makes it easy to order and talk to the representative about their large inventory of colors. Date of experience: October 10, 2017