I order 3 items from Sunsky, the shipping time was fine, all item arrived then when box is unpack 2 items out of 3 has major crack/damage, I email the sale manager "Aster". His reply was this is not our company problem, you will not get a refund or replacement, as you did not purchase insurance for the package, as I remember correctly insurance was not offer at point of check out, clearly they don't care what you buy or who is buying as they don't take packing seriously, so to all buyer don't buy from this company, Products used:Dummy camera display Service Value Shipping Returns Quality Date of experience: October 25, 2023After being contacted by after-sales, they sent me a new LCD (the one I bought its flex cable should be broken in transit) and now everything is fine. Thank you very much for your excellent service and responsiveness. Products used:LCD for iPhone 14 Service Value Shipping Returns Quality Date of experience: January 26, 2024The sales manager Stella is very helpful when i had an issue. Great customer service. The whole experience was very easy and stressless. The service is amazing. Really impressed. Will definitely buy again and recommend to friends and family. Service Value Shipping Returns Quality Date of experience: January 27, 2024This has been my best online shopping experience so far. The phone arrived in the time specified, everything in working order, fast delivery, and the product is exactly what I ordered. Also their customer service is top notch, they replied to every question I had and followed up through the whole shipping process. I will definitely keep buying from them. Date of experience: June 27, 2020My experience with Sunsky has been really nice. I loved the products i received like smart phones, cables, chargers, christmas led light, solar bags, headphones, phone cases the prices in Sunsky website are really reasonable, sometimes they also act my buying agent, i am a retailer/wholesaler and get good profit, they have super quality products and I highly recommend this site to everyone. Their shipping method is also reliable. Hanna is my account manager, she is a wonderful person to work with. Date of experience: June 1, 2020For me is the best store to buy cell phone parts, accessories and a Lot of things at the Best price. There are many offers, the attention by email and what's app is an excellent option, don't hesitate to do. About the shipments, they handle different options from economic shipments until express shipments Tip for consumers:I would advise you to check the shipping price as it varies from one item to another Products used:Watches, accesories for cellphone , covers, display for cellphones and a lot of things like bluetooth headphones Service Value Shipping Returns Quality Date of experience: June 16, 2020Sunsky has been my descending supplier for 5 years and without any problem, they have always sent me everything I buy and if the product runs out, they return my money. The attention is very good and I will continue shopping with them Products used:cases Service Value Shipping Returns Quality Date of experience: January 9, 2022I have been comparing at Sunsky for several years, it is an efficient supplier for my business, its products are of excellent quality and have very good customer service. They have a very good rewards program, thanks to which I receive free products every month. Date of experience: June 9, 2020I really appreciate the ability to contact my own Account Manager. She takes care of everything, answers my questions patiently and is even super flexible when it comes to small changes before the shipment is sent out. Times can be rough, especially in this crisis - but my Account Manager never stopped talking to me or ignored me, she deserves an award, I am not an easy customer. Also there are some nice features, which I haven't seen so far on other suppliers site, for example after a curtain amount you can request sample products for almost free, this helps you to test products out before you gonna decide to sell them. No company in this world is perfect, but sunday really tries to makes the best out of it and the communication is superb, nothing is more worse than getting no reply from your supplier. The product shots are great, the delivery and shipping time is definitely the best from China. Date of experience: June 13, 2020Recently ordered spare parts on sunsky-online.com. DHL delivery was very fast and got the items within one week! Very good quality products and when something is wrong, they send new item with next order. I can recommend this website to everyone. Date of experience: June 24, 2020Nice website and a good experience for me, I made orders every week from Sunsky, and they usually ship them fastly and in a good package. If you have any questions or problems, just contact your sales manager, very convenient, will buy more again. Products used:phone cases, watchbands Service Date of experience: July 15, 2020I have been using Sunsky for years. They have always delivered as expected. I have used DHL for shipment and receive items within 2-5 days of payment. Friendly, helpful staff. Very good prices. Never had any issues. Also supply top quality branded products! Date of experience: October 6, 2020Honestly a great service. At first I was quite apprehensive seeing as I was ordering from a lesser-known Chinese website, but it always reinforces you trust when you have clear two way communication between the business and customer. Sunsky offers really easy communication via their sales consultant,(Ms. Peggy) and the customer. They respond fast to enquiries and give clear answers in good English(not beating around the bush). They offer amazing prices and outrageously fast shipping times(if you pay a bit more), cheaper than Alibaba and DHgate. An honest, unbiased review from a UK customer: Sunsky is great. Date of experience: August 1, 2020I spend a lot of time on my desk to accomplish the tasks assigned to me at work. I cannot stand the high temperature, especially since the office in which I work does not have an adaptation device. I searched for a cooling device that is small in size so that I can carry it with me constantly because the nature of my work requires commuting between cities I found what I wanted through the website www.sunsky-online.com, which is a device that cools the place through cold water, which flooded the beautiful atmosphere where I was dreaming Especially since the price of the product and shipping is cheap and does not require much money Date of experience: August 4, 2020I've bought from Sunsky-online for at least 10 years. I know them very well, and I wish to visit Sunsky in Shenzhen once. They are my best suppliers and good friends, they can also help with any situations, including logistic or extra packing for the goods. The pictures on the website are awesome and you can use it for your business purposes. Affiliate programm is very interesting too. I wish them more new products, more best prices and more loyalty for their customers! Tip for consumers:Highly recommend Products used:Acessories for mobile phones Service Value Shipping Returns Quality Date of experience: July 17, 2020I really like doing business with sunsky, I get a lot of quality brands at bettter price, they have good customer service, quick to resolve any issue at hand. They ship Really Fast with best couriers that reach anywhere in the world Date of experience: July 8, 2020Excellent Page the service is very good, products are from many brands only good quality. It is a pleasure for us to work with such professionals. We have been working with them for 8 years and will continue to do so Date of experience: June 11, 2020I was in doubts with Sunsky at the first time after I read all the low rating reviews about them. But I go ahead and gave a try to order in large quantities of products from them. Ms Peggy was very helpful since the day one till my products reach me in Singapore safely. It took 1 week to prepared my orders, and JUST 3 DAYS for it to reach me in Singapore... Will definitely come back for more purchases... Date of experience: June 11, 2020A special thanks to my account manager who answers me very quickly. I bought several times on the website, all sorts of PPEs such as gloves, masks, thermometer, glasses and face shields. Products received within 1 week upon order from China to Europe. I highly recommend this company. Date of experience: June 15, 2020After receiving the goods, I unpacked them as soon as possible. The quality is very good. It is consistent with the seller's description and completely exceeded my expectations. The packaging is very careful and tight. Generally speaking, this is a very satisfying shopping, thank you seller. Service Value Shipping Returns Quality Date of experience: February 8, 2023Professional seller with webstore and marketplaces, I make orders to Sunsky since around 10 years now. For me it is surely the best Chinese wholesaler. Orders are always shipped within the announced deadlines, their customer service replies very quickly to all our technical or commercial questions and their prices are very competitive compared to other chinese sellers. I can tell you that It is a trusted site and I highly recommend it. 100% satisfied. Date of experience: June 10, 2020We buy wholesale from them for long time (more than 3 years) and always had a great service. Hanna, our manager, does really her best and provides excellent service! She helped us several times with problems of delivery and other that even sunsky doesn`t have responsibility for, helped us to find interesting solutions for goods packing, always on contact etc, so service is great! Goods from sunsky also of a good quality, very confortable that they provide pictures of them. Date of experience: June 2, 2020Hi. Their customer service are not so good, still waiting on answers when my new phone that I ordered will be send to me in South Africa. What I expect from them is that they only can send a email or message to tell that it will be send in day a day or two's time. Date of experience: October 20, 2020I bought a brand new smart phone and after a month it broke. So I asked the sunsky agent about the warranty and answer was that the phone has no warranty. How come a brand new phone has no warranty. Its some thing wrong with this picture. Beware Tip for consumers:Ask about shipping time and Warranty. I am not even sure if they shipped a counterfeit or this phone really is that bad. Products used:Smart phone Bison Pro 5G Service Value Shipping Quality Date of experience: July 30, 2022It takes 45 days when I got the consignments, maybe by bike to delivery. And the custom charges is high. They needs to find the more reliable courier or set up the overseas warehouse. Date of experience: May 25, 2017