Bought a running shoe worth of 10k with a commitment from the non sense sales guys@ city centre 1 salt lake Kolkata. It got damaged and no one is responding over mail or in the shop as well. My family is user of sketchers since last 10 years now after this incident I would stop buying anything from sketchers. It's cheating customers. Products used:Shoes Service Value Shipping Returns QualityTogether with my colleague,we both bought a pair Skechers men's shoes for kitchen use. Both soles opens up in about 4 months after use. May I know what glue you used for Skechers men's shoes for kitchen use? Really sucks...I will not buy it again. I bought another pair of no brand shoes from shopee cost around $19...it's much lighter and comfy and lasting. Shame on you, we pay for your advertisement. Quality is damn lousy Tip for consumers:Never in my life going to buy kitchen usage shoes from Skechers Products used:A no brand shoes from china bought in Shopee. Good quality. Value QualityToday I visited the Sketchers store on 350 N Dysart road Goodyear Az *******. Because it is my husbands birthday I had to purchase Gym shoes. It is rainy and windy and cold Outside as this week it will be raining all week. As I entered the store my hands got Numb immediately so I looked around and also noticed the 2 front doors were Wide open. I'd love to buy more shoes. Can you shut those front doors to normalized the heat inside. Thank you. I wanna revisitBought sneakers at dept store in October. Four weeks later they broke. Emailed customer service they wanted a ton of pics which I sent immediately. They confirmed all pics were good and info on the label can be seen wait for next steps. Weeks went by nothing. I reached out again and now they are saying send them back and we'll inspect them and then let you know what we think. WHAT?! Why would you waste my time with sending pics and labels etc if all I had to do is send them back. Will probably cost more to ship then to just buy another pair (WHICH I WILL NOT). Service Value Shipping Returns QualityBought on Nov 16 for a crhristmas gift for my mother, did not receive anything after a month of dealing with this, got a new pair shipped which was to arrive on december 22, just to find out the box was empty, trying to reach customer service by email and by phone and nothing. Frustrated beyond words. Will never buy from this website again Service Value ShippingI couldn't remember my password I asked for help they would reply but there was no link to reset my password. I tried for 2 days still nothing so I took my business elsewhere. I've been a loyal customer for the past two or three years. I've bought a new pair every 6 months or so very sad how my business wasn't important enough. So I went to Dillard's instead & they was more than happy to receive my business & it was fast delivery. Products used:The problem was I forgot my password & couldn’t get help to reset it ServiceI have been buying sketchers for over 15 years plus I have turned a lot of my friends on to them. The last pair I bought was about 2 months ago both soles are completely worn out I wear them maybe 3 times a week I don't have the receipt for them or anything I have do u wants to see the Credit card transaction? Or do u get lots of people trying to scam you? I don't want the money I wanted the shoes. I'm done I will never buy another pair of Sketchers again and I'll be sure to spend the word.I purchased shoes online for a birthday present, they arrived but were the wrong size. I contacted customer service and asked if I could exchange, there said no. I had to send them back for refund only (if the box was damaged in post on return, they would not accept). Fast forward, I was notified my return had been delivered and a refund sent. So I went to re-purchase the same shoes however they were now unavailable. Skechers said they would not upgrade me to the next shoes or pay the difference. Or even give me the same price when my size became available. They just tried to brush me off as quickly as possible and offered nothing to help even though it was their own fault and wasted a month of my time. I'll never buy Skechers again because of this. To add: don't trust the sizing, two pairs of the same numbered size can be completely different sizes. It's all junk made in China marked up by about 200%. Tip for consumers:Don’t purchase from people that couldn’t care less about their customers Service Value Shipping Returns QualityFormer loyal customer owned 6 pair including the Arch Fits for walking. I couldn't walk very far as the laces kept coming undone no matter how I tied them. Contacted customer service and they gave me places where I could buy laces! These shoes were fairly new. I again contacted customer service and was offered 25% off a new pair, which galled me because I didn't need another pair, and the same discount was being advertised to anyone. I sent a letter to the national sales manager and never received a reply. They insist on sending me promotional texts and emails, after numerous to stop. Annoying company and the worst customer service I've ever encountered. Products used:Shoes Service Value QualityAfter week 3 the bottom rubber started peeling and now 3 months in they are literally falling apart. I even bought them from the official website for $105 for comfort but now the memory foam is super flat and peeling Do not recommend these shoes, just get boots Tip for consumers:Don’t get shoes for work just get boots. Products used:Sketcher memory foam steel toe Service Value Shipping Returns QualityMY LAST TWO SKECHERS PURCHASES HAVE BEEN VERY DISAPPOINTING TO SAY THE LEAST. SENT THE FIRST PAIR BACK TO AMAZON AFTER A FEW WEEKS AND NOW MY OTHER PAIR HAS THE SAME ISSUE. I SENT PICTURES OF THEM AND EVERYTHING ELSE THEY ASKED FOR ONLY TO GET AN EMAIL SAYING THAT I HAVE TO RETURN THEM FOR FURTHER INSPECTION ON MY DIME WITH A TURNAROUND TIME OF 5-6 WEEKS AND IF AND ONLY IF THEY DECIDE THEY'RE DEFECTIVE. I TOLD THEM TO STICK THAT PROGRAM UP THEIR WAZOO PLUS SOME OTHER CHOICE COMMENTS. WTF SKECHERS YOU KNOW YOU HAVE AN ISSUE BUT PREFER TO JACK YOUR CUSTOMERS AROUND. KARMA IS A $#*! BUT BAD KARMA WILL GET YOU IN THE END.. Tip for consumers:THEY SUCK Products used:SHOES Service Value Shipping Returns QualityThe confirmation email says you can check on the status of your order, but when you enter the order number and email it only takes you to the confirmation page and wants you to continue shopping. Tip for consumers:would not recommend shopping on this site. better off buying from a legitimate seller. Products used:none from this site Service ValueSo I ordered a pair of sneakers offline it says it takes two to seven days for delivery then it comes back and says it takes two to three business days for them to ship out went into the store in New Bedford Mass was profiled because I'm a person of color the cashier was rude I asked him a question he played games with me and I finally said I'm sorry you're having a bad day so I'm thinking all the stores I like that they have no people of color working in any of their stores Service Value Shipping QualityI bought these shoes because the last pair lasted me a bit. This pair I bought in Mid September and they didn't last 3 months before they started separating at the sole. Very disappointing. I guess I'll just have to switch over to black sneakers instead. Products used:Work Shoes. Value QualityBought new, a month later the soles are falling off. I contacted sketchers and no reply. So im suppose to pay 130 each month. THEY ARE JUNK! Company customer service sucks... Service Value Shipping Returns QualityI am very sure that they offer comfortable golf shoes...but damn how do you find them to find your right size? I guess they thinking that customers don't mind buying online and continually sending them back till you get the right size...BS!I bought these about three or four years ago they're very comfortable and highly durable. They're the first pair I've had that didn't come apart at the sole. When I needed to replace them, When the soles became slick, I didn't consider anything but Skechers and bought the new hands free slip is they look and feel greatI purchased sketchers and I complained about this then got to know like seller should be registered with sketchers to claim anything related to shoes even sketchers don't worry about the brand value. It's seems like it's null for me. Service Value Shipping Returns QualityHad our of the best experiences with sales associate. Christian! He was so very helpful, welcoming and more than accommodating. Hr advised me that I was eligible for a corporate discount due to my current employer, and I had no idea! He saved me a great deal by going above and beyond. I was thrilled and extremely grateful. If ypur in Houston go to the Copperfield store and ask for Christian, he likely the one smiling and willing to help. All of the staff here is great, but Christian is golden! Tip for consumers:Had our of the best experiences with sales associate. Christian! He was so very helpful, welcoming and more than accommodating. Hr advised me that I was eligible for a corporate discount due to my current employer , and I had no idea! He saved me a great deal by going above and beyond. I was thrilled and extremely grateful. If ypur in Houston go to the Copperfield store and ask for Christian, he likely the one smiling and willing to help. All of the staff here is great, but Christian is golden! Products used:Had our of the best experiences with sales associate. Christian! He was so very helpful, welcoming and more than accommodating. Hr advised me that I was eligible for a corporate discount due to my current employer , and I had no idea! He saved me a great deal by going above and beyond. I was thrilled and extremely grateful. If ypur in Houston go to the Copperfield store and ask for Christian, he likely the one smiling and willing to help. All of the staff here is great, but Christian is golden! Service Value Shipping Returns QualityMy order is missing. I placed order on Nov.18th. No one will talk to me either by phone or by chat. They have my money and now don't care if they fulfill my order, it's lost or been returned to them. No accountability to the customer. $225. Out. Products used:Did not receive 1 pair of shoes. 1 pair of boots. Service Shipping Returns8 days after taking my credit card order, and my shoes still haven't left California. I asked then to cancel via email since their call center "service" is just a bot, and they said no. Just return them once received. I an dieing of ALS. By that time it may be too late. Terrible terrible service. Products used:None yet. Not even shipped. Service ShippingPLEASE make these shoes in other color. I am 65 yrs old, work as a full time furniture salesperson and walk our 180,000 sq. Ft. Showroom. I can only wear Sketchers on the cement floors. Company policy says we must wear closed toes and the back must have a heel or strap, no mulls. These are perfect. Can I get more colors- tan, Brown, gray and black. While you're at it, I could use more Brown shoes in my warerobe. Thank for the wonderful shoes ESPECIALLY ARCH FIT Linda McGinty Georgetown, DelawareThe slip ons have a piece in the back of the shoe and cause your foot to slid forward. This causes pressure on your toes. They are horrible shoes, don't waste your money. I am going to send them back because they have been worn and the store will not deal with them. Shall see if Skechers stands behind their products. Products used:Slid on shoes. Value Shipping Returns QualityFell apart in less than three monthes. Threads coming out, toe delamnated. Skechers did not honor there warrany. Products used:Shoes Service Value Shipping Returns QualityShoes came unglued in 6 months at soles worst tenashoes have ever had soles look like new will not buy again Products used:Shoes Value Quality