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GiftCardMall.com Review
Avoid this company at all cost, in my case 149.99 $. I activated the card, and when I went to use it, discovered it was drained of all but 02 cents. I contacted the company, but have received NO resolution. Horrible experience.
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Date of experience: January 1, 2025I have received these cards twice and both times they had money come up missing. The first time it was over $200 and this time it was only $18.58. It says on my transactions that the money went to bdt which is another country. I will never buy one of these cards and If i ever receive another one, I am spending it the same day.
Date of experience: January 2, 2025To a close family friend who is a congressman and to my uncle who is a federal judge. They stole from me. This is a predatory company and needs to be shut down. I suggest that everyone who has this experience report it to their congressperson. They can shut it down. There can also be a class action lawsuit. They make multiple million of dollars in lost funds every year. It is crap
Tip for consumers:this company is criminal
Products used:a gist card I purchases and after I registered it, there was money taken from my card
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Date of experience: August 18, 2024I received a $100 Gift Card and right after I registered it the balance came up as.74 cents. I knew these scams are out there but you always think your protected. Tried to call and not able to reach anyone. Extremely heartbroken as I was going to use for much needed groceries. Michele Williamson
Products used:None because $100 gift card only had. 74 cents.
Date of experience: November 26, 2023Had gotten 3 $50 over the course of a month. One had no issue, the other someone used it on PayPal for $20 after I used it for 30, and another says invalid card everytime I swipe it (which has $25 left on it) they want your id, utility bill, and bank statements to claim fraud and it's not worth it for a. Measly $20
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Date of experience: February 25, 2023Their website is terrible. It is impossible to speak with a person. Everything is electronic. I purchased items using a gift card and then had to return them. The vendor issued the returns (twice) and the amounts still are back on the card. Looks like a total loss at this point.
Date of experience: January 27, 2023I Purchased a $50 gift card for myself. I tried using it at online for 35 bucks three times and it was declined went to another site and used $15 it was accepted. Next day I called for assistance and found out my balance was 0 I should have had 35 bucks left. Unfortunately you can't get a human being online or by phone never again would I purchase this type of card.
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Date of experience: August 21, 2023I wish you could leave a negative rating for this company. I can't register the card at the website. I can't get phone help from a person, so the gift card is useless. All the time and frustration involved in trying to get a $50 gift isn't worth it. I'm telling family and friends to skip the gift cards from now on because you don't know who's really behind the card and you just might lose your money.
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Date of experience: April 2, 2023I wrote a review yesterday and they emailed me asking for the order number or else they would remove my review. I don't have an order number the card was a gift to me. Website only works if you want to buy a card not to dispute a transaction and no one to talk to. I see all these bad review, wish my friend would have known before purchasing the card as a gift for me..
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Date of experience: February 22, 2023Did not have any issues with the gift card until I checked the balance using the website on the back of the card. After inputting the information the card was then fraudulently used for almost the whole balance. Seems very fishy that these two things happened very close in time when the card has no issues prior and was received quite some time before this and was used normally with no issues prior. Seems like their website is compromised, yet they continue to steer people to register and use their website.
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Date of experience: March 4, 2023I used a 100.00 card at PayPal for an item that never shipped. PayPal credited this same card and I never received it on the card. Every time I check the card online it says technical error. These were purchased at KROGER. They should stop selling it!
Tip for consumers:Just get a regular branded Vis or Mastercard. My husband bought at Kroger and Maybe they were cheaper. I am going to Kroger tomorrow to let them know that the gift card is a rip-off. Easy to activate. Impossible to fix an error.
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Date of experience: March 4, 2023Do not buy from Gift Card Mall! It is a scam. Someone else would have already registered your card, so when you go register it, you can't. When you contact BlackHawk Network they can't do anything because you have to show proof of registration. So they say sorry we can't do anything about this card.
Date of experience: February 21, 2023Recently purchased a card. Could not register it on their mcgift.giftcardmall.com site.
Called 3 different "customer service" numbers.
All automated and claiming the card is "not in their records".
Do not trust anything from Pathward/Metabank or Blackhawk. They're nothing more than con artists.
Tip for consumers:The Google reviews regarding Blackhawk/Pathward/Metabank are horrendous.
There was a time when gift cards were reliable.
Not anymore.
Products used:An unusable gift card.
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Date of experience: August 19, 2023I had got me a Visa gift card for $200 and I went to Denny's was $14.90 sonics $12.19 Walmart$10.57 general Dollar store that's all I have pend on my card from $200 then I checked it was 102$ then I checked yesterday it was $2.60. This company is a scam likes to steal People's money I not recommending this gift card to no one I going to warn people about this card.
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Date of experience: February 10, 2023Credit card won't load on mygiftcardmall.com/mygift "Invaid Funds," "Card Declined," get an email from the issuer of the card "Blackhawk Network," "Oh yeah, someone's been using it, and may or may not be gaining access to your information. Call us, and we'll figure out the issue," was never resolved, never called, this hacker, went to this "Apria," site, and was purchasing medical supplies, oxygen tanks, off my card! Never gave me a new card, I was the one that came forward and said, freeze my card, not them. I was the one paying for someone else, to live! Got into this card, 4-5 times, and you just now told me July 1st? I don't trust them as far as I can throw them! Terrible Customer Service! Just let this cyber hacker, continue to drain funds!
Tip for consumers:Case Closed
Products used:Debit Card
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Date of experience: June 21, 2023Got a $25 visa gift card as a GIFT registered the card, and set up a PIN tried to use it a few times and it always declined. So I looked up the account and it appears someone used it in Florida and I am in Nevada. Called customer service they kept asking what browser I used to register the card and if anyone else had access to it, I did everything I was supposed to do so now they want proof of purchase how it was purchased and bank statements. This is ridiculous. It was a gift and I'm not about to bother the person that gave it to me when this obviously has nothing to do with the purchase. So just avoid this place it's not worth all the hassle!
Date of experience: July 25, 2023It's completely outrageous there's no confidence in your product. I'm making sure everyone I know doesn't use a dumb gift card ever again. They're literally worthless
Tip for consumers:Don't give them your information. I activated my card and used my info to register it. It was drained dry less than 24 hours later! What else did they take that they had access to?
Products used:A random giftcard from these guys.
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Date of experience: July 3, 2024DO NOT BUY FROM GIFTCARDMALL UNDER ANY CIRCUMSTANCES. I received a $100 gift card from my daughter for my birthday. The packaging was completely intact, but when I opened the package the last 6 digits had been scratched off completely, the hidden security code had been scratched off then re-covered with solder, and the magnetic strip was also scratched through to ensure the card was unusable. I called their customer service and they claim they'll be sending a replacement card in 7-10 business days. Time will tell. Regardless, they have very serious security issues because apparently this is "normal" for them. Unbelievable lack of security and quality control. Buy a VISA gift card from your local bank, not giftcardmall.
Date of experience: July 6, 2023I received a $100 dollar gift card in April. Someone made multiple purchases from Google play store in May and they say there is nothing they can do when I called to find out why the card didn't work.
They have lax security and someone has their system figured out. Terrible waste of money to the gift giver. Do not purchase from them ever. What a fraudulent group.
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Date of experience: August 27, 2022I went against my better judgement and still I bought this card anyway. Should've just went to my local grocery store and purchased my usual Visa. Right off the bat I had a hard time registering it so I called their 800 number and had them register it for me. When I attempted to make an online purchase my card was declined three times because the three digit security # was incorrect. Now I'm being told that the three digit number that looks like an 8 may actually be a zero with a line though it. Since the card was declined, I now have to wait 24 hours for the card to reset itself. How stupid is this? Its an 8... not a zero. That company needs to change their font style. I will never buy this card again.
Date of experience: September 20, 2018Do not order or even put your card info in because they will steal whatever you have in there saying you made a purchase, but did not. If I mad a purchase where is the order number and where is the product I ordered. On my statement it has a date of Jan 0001. I just checked my balance of my Visa rewards card and it told me that it was not valid and then took all the money except for a $1.86. Lying pieces of crap and they will pay for theft even if I have to sue! Here is what the real website looks like and where they take you to with every step.
Tip for consumers:DO NOT USE THEM! Blackhawk Network is a scam and a thief and a liar and I am surprised your own mother would bother to have anything to do with you!
Products used:NONE except checking my Visa Rewards gift card, which was absolutely free!
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Date of experience: February 5, 2022I feel like i'm beating a dead horse here since everyone else has had equally terrible experiences, but seriously, they robbed me. Won't refund, won't deliver, total $#*! named Susan as their employee.
Tip for consumers:RUN AWAY! Go to the store or find a better website.
Date of experience: March 3, 2015This company is a total illegitimate rip off business. You will NEVER get your card or money refunded. I reported to my bank as fraud, and they are going to fight it out with them. Please do yourself a favor. Run AWAY!
Date of experience: August 21, 2015I have been ordering Visa Cards from these people for a few years without any problems until today. They cancelled my order telling me there was a risk that warranted cancelling it. I contacted them, but they gave me a vague excuse which was of no help. At least they were decent enough to reverse the charges on my credit card. I don't know if I will try buying from them again.
Date of experience: February 15, 2016Buying the gift cards was easy, large selection of store and online gift cards, and Visa & Mastercard gift cards. Low fee for Visa gift card. You can have them shipped direct to the recipient. I bought 5 cards for nieces & nephews about a week before Christmas. The downside is, well after Christmas, I get letters with the activation codes! By this time, the kids tried to use their cards and had them rejected! Also, I only received codes for 4 of the 5 cards, customer service (yeah, right) didn't get back to me for 5 days, and I'm still waiting for it (1/9/2011)
Date of experience: January 9, 2011