Im absolutely delighted with the PatPat service! I recently ordered several things for my babies and I was pleasantly surprised by the quality of the goods and the speed of delivery.The clothes turned out to be not only stylish and fashionable, but also very comfortable for children.In addition, the prices on the site are really affordable, which makes shopping here even more attractive. Thank you PatPat for excellent service and quality products! I will gladly order here again. Service Value Shipping Returns Quality Date of experience: April 30, 2024Bought 2 toddler's fleece jackets for 63C$, very disappointed. Very poor quality, Not as per pictures at all, looks very cheap and dirty. Would give zero star if choice provided. Would not recommend to but from PatPat. Value Shipping Quality Date of experience: November 5, 2023Those clothes are so cute, colors beautiful, I buy for my two princesses, quality is very good, size as describe, never too big or too small. I already I wrapped for Christmas and I sorry cannot to show how nice it is, but you can go to the store, and you will not get disappointed, and fast delivery. Date of experience: December 19, 2022This is literally the only thing we don't want to compromise with when buying an outfit for a newborn. After reading multiple reviews I went ahead and bought 6 outfits, (onesies, woollen clothes, 100 % cotton labelled one) for my nephew n imagine my embarrassment when all of them came out looking like flimsy rags with faded print. I ordered for the us to be delivered in Seattle n from India (paid in Rs) do I don't know where it got delivered from but I was so disappointed especially when the pics of the clothes they have put is so good looking. I'm never buying from here again. Tip for consumers:Don’t go for it unless you go through the reviews Products used:Onsie, jacket , 100% cotton labelled clothes Service Value Shipping Quality Date of experience: February 7, 2023I would give 0 starts if it was possible. PatPat clothes run small in size and didn't fit my child. I contacted PaPat customer service over 10 times to return items that were too small. Sent them pictures multiple times of the clothes along with all required info as per return policy. And nothing. I was ignored until 30 day return policy was over. Nedless to say I highly suggest to avoid this seller. Never again. Tip for consumers:I recommend to stay away from this website. Clothes in reality are not as they are online. Quality is much cheaper that expected and sizes run small. Products used:Shorts and one t-shirt Service Value Shipping Returns Quality Date of experience: July 23, 2023I have ordered on pat pat clothes for my kid. Still I have not received my order. I have placed my order on 06-02-2023….i have tried calling to customer care but I did not get answer from past many days. Send my order as soon as possible to door delivery….it's been very long. Refund my money back Date of experience: February 28, 2023I placed an online order and 5 minutes later I realized I ordered an item that I already had. I cancelled the order right away and was told I'd have my money back in 14 business days. That was February 18th. It is now March 11th and I still have not gotten my refund. This is not a company to trust. Service Returns Date of experience: March 11, 2023Please do not order from here. I had ordered 4 items and it says delivered on 15th dec and i haven't received anything. I stay in Mumbai and it says delivered to ghaziabad. No one is helping me either get the order delivered to me or refund the amount. Have tried contacting them but there's no response whatsoever. Order at your own risk. Date of experience: December 21, 2022Purchased an item & received after Christmas (1st disappointment) fabric was very filmsy (2nd disappointment) & lastly customer would not refund the restocking fee (3rd disappointment). So if you thinking of ordering from here, I would think twice. Tip for consumers:☹️☹️☹️☹️☹️☹️☹️☹️ Products used:Kids Barbie outfit Service Value Shipping Returns Quality Date of experience: December 30, 2023Completely love PatPat clothing and am very pleased with my purchases todate. The clothes are just beautiful. You can also purchase little lights and kitchen ware and Christmas decorations and presents and cushion covers. It's very reasonable and the quality of the items are excellent. I would highly recommend this website to everyone looking for quality clothing and beautiful products. The customer service is excellent and they try in every way possible to help you, I dealt with Mary recently and she was more than helpful dealing with my complaint. Thank you patpat. Tip for consumers:It's a very good website and is quite good for small household items like lights and kitchen ware and Products used:Shoes dresses tops coats hair accessories cushions lights Christmas stuff baby clothing Service Value Shipping Returns Quality loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.urlPhoto === "undefined"; }, callback: function() { app.urlPhoto(); } }) Date of experience: March 24, 2021Absolutely love ordering from patpat have ordered multiple matching sets for me and my daughter. There also very responsive to answering issues with orders and insuring they exchange your order for the right now. Products used:Matching family sets Service Value Shipping Returns Quality Date of experience: April 24, 2021Perfect site for beautiful baby clothes to good prices. One order of many, got lost, and the PatPat team helped me solve it in a good way. I just started with there chat on the website and then we emailed. Worked smoothly. Products used:Shoes, clothes, toys Date of experience: May 21, 2021I don't know what I'd do without patpat. The cutest most gorgeous little outfits. My absolute go to for my daughters & nephews clothes. So adorable. Highly recommend. Better than any high street shops Date of experience: June 20, 2020Patpat is now my favourite online store for the whole family. We purchased a lot this summer and every one loves our dresses and matching clothes. Thanks to Claire D also from customer service she help us with our return, so fast and easy. Tip for consumers:The return and refund policy is fast and quick if you choose to use it a voucher to be use for your next purchase. Products used:clothes, dresses Date of experience: July 21, 2021Ordered quite some items from this company only to find out that they were cheap quality and not true to size. My true problem, however, deals with two specific items. One item was not true to the advertised color at all (a dull gray-green rather than dark green as shown on the website). The other item -- a breastfeeding top -- doesn't even cover my breasts when worn normally! To make matters worse, I have tried filing a product quality complaint using their website but the page never submits. Lastly, I have noticed that some enthusiastic reviewers on this site and others have used the same very specific wording, which has made me question their positive experience, and in agreeing to write this review I got a message from sitejabber stating that this company has been known to offer "discounts, coupons or other compensation in exchange for reviews." Do not trust that your experience will be better than mine! Date of experience: January 26, 2020My order came in and everything was perfect except a pair of light up shoes. When I contacted customer service, Karen P helped me get everything sorted out very quickly. I'll definitely be ordering again Date of experience: April 20, 2021Absolutely love buying from Patpat for my son. Everything is well worth what you pay! Have only ever had 1 wrong item and their customer service was excellent! They even provided a full refund on top of being able to keep the item. Highly recommend Patpat! Products used:Baby suits, womans dress, baby socks and shoes, baby shower cap Service Value Shipping Returns Quality Date of experience: March 10, 2022We love PatPat. Great prices. Great quality for your money. Super cute outfits. We've been ordering with them for about 7 months now. Sometimes shipping is slow but they have always kept me updated through email. Date of experience: October 10, 2020Great site with affordable and good quality clothing. I ordered 6 outfits for my little girl and they all arrived within 6-8 days in cute individual packaging. I will definitely be ordering from patpat again. Date of experience: September 9, 2020I've ordered from PatPat several times. I've found extremely affordable maternity/nursing clothes, adorable matching outfits, and unique styles I can't find elsewhere. Company is helpful and quick to respond if you have a question or issue with an item (like needing a different size). Tip for consumers:Always check the size chart. It varies from item to item! Service Value Shipping Returns Quality Date of experience: July 18, 2020I reached out because I received wrong sizes. Karen P. Was extremely helpful and very quick to respond to emails! So impressed by their amazing customer service. Will definitely be shopping here again Date of experience: August 12, 2019Ginn is a lovely person that solved my problem less than 24 hours. I highly appreciate Ginn's language and they way Ginn wrote an email for me. Fantastic site, love patpat and I will do more shopping with them. Tip for consumers:Very fast and quick delivery, response customer service Products used:Baby boy clothes Service Value Shipping Returns Quality Date of experience: July 4, 2020I've ordered clothes for my grand baby over a month ago and haven't received them yet I've emailed them no response or anything and what company dont have a number were you can call customer service I should've known better than to order from this site Date of experience: May 19, 2020Love PatPat, I am addicted. From their family clothes set (so you can all match), to the individual clothes everything I have received has been great. The customer service is excellent. Can't say enough good stuff about this Company! Products used:Shoes & Clothing Date of experience: December 18, 2021The item I ordered for my daughter did not fit. Rachel was quick about taking care of this issue. There was no problem with getting a different size. They responded in a timely manner and have already processed my order. Date of experience: July 22, 2020