It has now been three months since ive placed my order and still no product and its almost impossible to get anyone to respond. Now if I do get a response all I get is an automated response "we are sorry, due to global supply issues" ive spoke with people that have ordered parts elsewhere with no issues on orders. You would think a company that is owned by Hoonigan would be a reputable company but I beginning to think this is just a reflection of the brand in a whole. Tip for consumers:I really wish there was an enforcement agency to penalized buisness taking people's money and never sending products Products used:If only I could get the part to even use it. Service Value Shipping ReturnsI placed an order 3/11/2023 for Poison Spyder Rocker Knocker Steps. They charged my credit card and I have never received the steps. The order status on line says processing. The most frustrating thing is they are unreachable. I have sat on hold several times for over an hour each time with no answer. I also sent 5 emails which have gone unanswered. Time to file a claim with my credit card company. I will never use them again.Sent me an incorrect part. Spent two weeks trying to get a return authorization including being on hold fir over 2 and a half hours. When I finally got a representative they told me that a return label along with an email confirmation would be sent. Never happened. I'm out $95 I also sent sever emails and they never responded. And if you try to leave a negative review on their website they reject it. A joke of an organization. Please don't waste your time with these frauds. Tip for consumers:Don’t purchase from this site ever. Products used:Floor liners. Rear liners were wrong part. Couldn’t get a hold of anyone to return/exchange. Service Value Shipping Returns QualityOrdered a Clutch just before Thanksgiving. I ordered the wrong one. I called to return it, cannot get through, followed the instructions they give on the recorded message on how to do a return. Filled out the paper shipped it back second week of December. No refund cannot get through on the phone emailed three weeks ago no response. Terrible customer service do not buy from them Service ReturnsOrdered an awning with room. 12v plug for the awning LED was broken upon arrival. Replied to order email, which is an option to contact the company. Followed up twice, no response. Tried calling, was on hold for over 15 min twice and never spoke to anyone. Used customer contact form on their website and never received a response. There is no customer service with this company. There are plenty of other similar websites and I recommend using any other. Service Value Shipping Returns QualityWebsite is misleading: - Shows items (In Stock), but its misleading because its not a real representation. - I purchased an item and received a "Thank You for your order email", without copy of invoice or order number (luckily I had a screenshot of when I submitted order). This is important because without it there is no way to follow up your order or claim. - When you go to order status, information is vague, invoice is not even present. Customer Service - Contacted through website, never got a response. - Never answered calls. Purchase two items, three weeks later no shipping information received. Since unable to contact had to go through paypal dispute to get my money back. Buy somewhere else...Ordered some parts and a pair of gloves. Gloves came in 2 weeks and still no parts. I email them to ask for update and I still haven't heard from them it's been 2 months. I email 4wp 2 times a week. Stay away. No dimensions in descriptions, no size guides,shipping slow, they dont stay up to date on items not in stock or on backorder. Just a shady online store. Oh well... lost all my family's business. Tip for consumers:Run away Products used:None. Service Value Shipping Returns QualityTried ordering a part for my top and it took them over a month to send me the wrong part. Couldn't reach anyone on the phone unless I waited 1-2 hrs on hold. It took me more than 5 tries to reach someone but most of the time I gave up because it took so long. No customer service in general. Do not order from them. Tip for consumers:Do not Products used:Can’t use any because they are wrong. Have to try to return them Service Value ShippingMy last purchase from them was my worse one yet. Always been pretty satisfied when dealing with them until now. I ordered a lift kit and wheels which came came quick and in perfect shape. But when I ordered them I was told everything I would need would be there. Kit did not have sway bar drop brackets, and wheels required new lug nuts neither one a big deal until your truck isn't drivable. The wheels I ordered from them before all came with lug nuts, I assumed these would. Just wish they would have told me, so I could have ordered them...Placed a order 7/12/22. Never received a part. Every time you contact customer service you can expect several hours of waiting. Emailing is worthless as you dont get a response in under a week. Long story short is I paid $17.74 cents. Got refunded $8.32 by complaining like hell for many weeks and received nothing. Why don't you try an order and see if you get better results. Tip for consumers:Walk over to the garbage can in your room and throw your money in there. You will get the same result from ordering from 4wheel parts. Why did I not check your reviews first. So many others feel the same way. Products used:Bought in stock from a local retailer. Same exact product. Service Value Shipping Returns QualityI ordered a part after talking to one of their employees.When it arrived it was wrong part. I have been trying for 2 months to get return address with nothing but we are experiencing high volume of emails, no replies. Tried calling still on hold. I guess you live and learn, Closest store to my address is over hundred miles. I will never shop there again! Eddie Products used:Auto partsFour wheel parts is very good at taking your order taking your money and taking your time. I ordered my truck bed cover prior to my new truck being delivered to my home. It was in the box for several months before I unwrapped the box, and installed it in my new truck. The truck bed cover looked nice until the metal shroud holding the bed liner was damaged per the video. I started a claim, sent picture and it took over a month for a reply and they said " to bad it's been to long since my purchase to claim. I made numerous numerous attempts to call the customer service, but sat on the phone for over a half an hour for them, 4 separate times, plus three emails, to only been given the option of leaving them a voice message which they would get back to you, and that never happened they never got back to me. Then they sent a rude email saying they weren't gonna do anything about 4 wheel parts dented product they sent me. It sat in a box in my garage unopened and unmoved. The proof is in the video, I never unpackaged it. The plastic coverings is still on. Products used:Retrax bed liner Service Value Shipping Returns QualityI had a five month lead time on an ARB bumper which was shipped missing all hardware. Multiple calls to service department with 30 min. Plus holds. Each time I talked with customer service they couldn't help get the parts needed to fulfil the order and placed me back on hold to supposedly transfer to another department. Thoroughly disgusted with this company Tip for consumers:Don't order parts from this company Service Value Shipping Returns QualityI have read the reviews regarding poor customer service and wish I had done so BEFORE doing business with 4WP. Never again. The experiences described by these reviewers are exactly what I experienced. Lousy customer service, didn't return calls, refused to work with me, didn't acknowledge cracking my windshield even though the 'pre-work inspection' didn't have any notes of it being dropped off that way. The only reason my review is a 1 is because there are no negative numbers to choose. Tip for consumers:Go somewhere OTHER than 4WP Service Value Returns QualityHave done business with these guys for 30 years. Worst customer service and attitude now I've have ever seen. Lest few years gone to crap. Products used:Never received Service Value Shipping Returns QualityOn 12/27/22 I order parts totaling over $3700. Never received an order status so emailed their Customer "Service" department. Received no response after several days so I emailed them daily for three days before someone responded to say the product was out of stock with no ETA. I decided to wait rather than start the entire process elsewhere. After another week with no response, I asked for another update. No response after another another three days so I have asked them to cancel the order and refund my money. Customer Service is nonexistent with this company but the worst part is, they show no interest in improving or retaining customers. They simply don't care. My best advice is to not bother - look elsewhere. The extra cost is worth the aggravation of no product or response.If I could give zero stars I would. To say they have horrible customer service is not accurate. They have no customer service. They sent me the wrong parts. I tried their return process, emailing them, waiting on hold for hours, messaging them through their website. I got nothing. DO NOT ORDER FROM THEM. Tip for consumers:This place sucks Products used:Leaf springs Service Value Shipping Returns QualityWhat a great experience we these folks on 82nd ave. I came in early Saturday morning with my Amp Research running boards that I purchased in 2018 from another distributor thinking I was going to replace them because the passenger side was stuck in the down position. Kevin spent almost 45 minutes cleaning and adjusting the steps and got them running perfectly! When I asked him how much he said no charge! I am a customer for life and will recommend these guys to all of my friends. Thanks!Bought a $98 part. My card was charged immediately. I get an email saying they don't know when it's going to be shipped. Emailed back telling them to credit my card until it ships. Ignored. Called on the phone. 15 minutes to get through to someone. I told b them the story and they responded they would take care of it immediately. Put me back on hold for over an hour. Finally hung up. Now I have to contact my credit card company to reverse the charges for these crooks. Complete pieces of $#*!I have left numerous messages and sat on the phone multiple times for over 30+ minutes. They said my order was cancelled but never gave us a refund or reached out to us. Please use any other company. My company will never use them again! BEWARE and use a real company. About to report fraud on my credit card! Tip for consumers:Yes, don't use this company; they are horrible!!!!!! Products used:I tried to order a 1990 Jeep Wrangler gauge bezel. Service Value Shipping Returns QualityI ordered hinges for my husbands Jeep months ago! I cannot get anyone to answer the phone or answer an email! At this point I just want my money back. I'll never do business with them again! Watch out guys! Tip for consumers:Just don’t Products used:Nothing yet. I need to reorder. They won’t get back to me on my product. Terrible service Service Value Shipping Returns QualityJarred, Trey and Jimmy deserve my gratitude for their exceptional customer service. They made my experience stress free. Service Value QualityTried to buy a tonneau cover from the Loveland Colorado store and they wold have to order it. So i said I would order it online. Placed the order and it immediately came out of my CC. About an hour later I get an email stating they were canceling my order because it is on back order. They also claim it will take 10 days to go back on my card. The same item remains on their site for purchase. Every time I have attempted to buy something from this place it gets screwed up! I am DONE! Service Value Shipping ReturnsHad a very good experience with employee Mike today. Being a new Jeep owner he was very informative and kind and answered all my questions. Will Definitely go back for the rest of my Jeep set up Service Value Shipping Returns QualityThey took my order - and my $$ - but never delivered the parts. Many, many hours on hold. Cutoff every time. Emails go unanswered. Support Feedback Form is unanswered. Can't reach a hum