Product quality is great. I never had an issue with their products and usually use Nars for my everyday makeup. I usually recommend them for almost everything with makeup applications. I also recommend some of their beauty supply tools (e.g. Brushes and Sponges). Nars is high-end so they are on the steep end of the price tag but well worth it. Tip for consumers:Take advantage of Afterpay. Products used:Concealers, foundations, brushes, eyeshadows, eyeliners, and more! Date of experience: July 20, 2021I purchased 3 eye shadows from NARS. At checkout, they said it would take a week to receive. Then later they said it would take 1 and a half months. When I went to put a review on their site to tell others, they rejected my review twice. NARS filters out the negative reviews of not all then many of them. Be mindful that you're mostly reading carefully selected comments approved by them. Date of experience: June 7, 2023I love the complexion products from Nars! The concealer is so full coverage. The only downside is that they're about $30. If you color matched incorrectly, you're stuck using it for a while, like I did Date of experience: August 21, 2018Two of my favourites: Nars Afterglow in the purple shade is lush and blends beautifully. Nars the multiple stick is extremely versatile and a staple! Only criticism I have is their foundations and primers no longer suit my skin, too reactive and they no longer do the beautiful single and high pigmented eye shadows. Mascara I love how it applies but it falls under my eyes by the end of the day! Products used:Concealer Service Value Shipping Returns Quality Date of experience: January 17, 2024Blush is one of the makeup products I go through very fast. Using Narss blush, Ive been taking awhile to finish because the shades are so pigmented that you dont need to use a lot. Overall Nars is great! Date of experience: July 30, 2018I purchased a lipstick on Nov 17th as Christmas gift. I got the wrong shade and when I chatted to return it on Dec 26th was told about 30 day policy. I asked if there could be an exception since it was for Christmas and opened a day ago. She checked with someone and said they approved a 2 week extension. They would send instructions in an email within 24 hours. When that didn't arrive, I chatted again and was told I'm my notes that a supervisor declined the request. 30 day policy for holiday shopping is unrealistic. Don't bother with Black Friday shopping from NARS! And don't expect honest interactions. Very disappointed. Service Returns Date of experience: December 28, 2023They have foundation for any type of skin concern. They also have an amazing shade range. Yes I am very fair and I can usually find things my shade or very similar but shade range in products are extremely important so that everyone can get it Date of experience: August 5, 2018Literally one of the amazing mascaras I have tried and I am in love with the results I have gained just by using this mascara. I love the length and volume it gives me and there's no need to wear fake lashes which is amazing. Products used:Cosmetics Service Value Shipping Returns Quality Date of experience: December 6, 2022Tired of always trying to find full coverage foundation? Though this brand is expensize it is totally worth every penny or using buzzybee app at ulta or sephora to save you 65%off you bottle or powder Date of experience: September 9, 2018I love their foundation a full look and easy to apply on face dont even have to use a brush very essential needed also for oil free skin and not heavy Date of experience: July 30, 2018I use NARS radiant foundation and radiant creamy concealer. It gives me perfect texture-free skin and an amazing glow. I don't wear it every day but I would if my skin feels dull. Date of experience: January 7, 2020I received what appeared to be a used and/or tampered with eyeshadow palette. I went ahead and emailed customer service within an hour of receiving my order and included a picture... They said No problem, just send it back and attach the included prepaid return label on the item. I was totally satisfied with the ease of this and wasn't even that upset about receiving my makeup like that in the first place. Well it's been a month now and there is no refund AND they have no record of a return. Zero. Without tracking it's my word against theirs. I suppose I am partially at fault for the fact that I didn't write down the tracking return number but I mistakenly just assumed that they would have record of the tracking number they provided since it was a prepaid label. I didn't realize there was no record of that. Soooo, it appears that I'm out almost 50 bucks and I don't think I'm ever getting it back all because I was sent a USED product. I have never returned a single item there prior to this so it's not as if I'm a problem customer and they're regulating. Photo shows condition of item received. I've spent a LOT of money on their products since I was in my early 20s and this is how I'm treated as a loyal customer. Never again Date of experience: July 10, 2019Their blushes, concealers, and foundations are very nice. I haven't tried much from them, I hope to try more. Date of experience: September 2, 2018Their blushes, concealers, and foundations are very nice. I haven't tried much from them, I hope to try more. Date of experience: September 3, 2018Despite the high price tag, these cosmetic items are really worth the spent amount of money. Enjoy every bit of experience. Service Value Quality Date of experience: March 2, 2021I have bought a lipstick here, the quality is excellent, and the color is so beautiful, make me more stunning, received many conpliments Service Value Shipping Returns Quality Date of experience: July 26, 2018I carry a tube of Nars lipstick and concealer with me everywhere i go! Nars has super great products at such a low price Date of experience: July 30, 2018Amazing color I feel would look great for all skin tones isn't patchy and is very easy to work with. Date of experience: August 10, 2018