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Hostwinds Review
Hostwinds stands as a formidable force in the realm of web hosting, delivering an exceptional blend of affordability and high-caliber service that is hard to match. Their commitment to offering top-notch solutions at competitive prices ensures that customers receive unparalleled value from the moment they engage with their services.
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Date of experience: April 4, 2024I recently signed up with Hostwinds and I must say, the experience has been nothing short of fantastic. From the get-go, setting up my website was incredibly straightforward, thanks to their user-friendly interface.
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Date of experience: March 28, 2024Web ui is very slow. In client area chat pops up even after I've closed it several times and there's no option to turn it off completely, plus it uses sound, which I've turned off, but this setting is not persisted.
Reason I chose this business:
I need to have controls over all port on the server, and that's good that you give it.
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Date of experience: December 3, 2023I have been using a Hostwinds Windows server for several years. I needed a Linux server for another website and was able to easily add one to my existing account. I had the new site up and running in a couple hours complete with an SSL installed.
Needed to find out how to setup second server in same account. They told me how to do it and everything went smoothly.
Reason I chose this business:
Because I have been using Hostwinds for several years with excellent results, I could see no reason to go anywhere else for additional services.
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Date of experience: November 16, 2023The server provides as expeced, however there seems to be a lot of latency issues - also more than the 200ms stated through the remote desktop application. It was not an issue, just a litte more frustrating to get ready, when everything is delayed.
Overall I am well satisfied still:-)
Reason I chose this business:
It was cheap and provided what I needed.
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Date of experience: November 13, 2023My previous hosts were terrible so I was already very disappointed of hosting companies and haven't had too much expectations regarding Hostwinds. But now I am big fan of their work, they are offering everything needed for good user experience. For instance, my server uptime in past 3 month was 99.98% which is outstanding for shared hosting plan at lowest price. Support guys are rather fast and have enough knowledge to fix all my issues.
Date of experience: January 30, 2017Before coming to Hostwinds I have tried lot of other companies. Their tech support team has been my saviour more than a few times! They are always giving prompt replies that are always comprehensive. Highly recommend!
Date of experience: November 18, 2016I am really happy customer of Hostwinds. They have guaranteed client satisfaction and they have totally fulfilled their promises. Only once I had an issue with email delivery, but after contacting support it was quickly resolved. Till now nothing bad happened, website is up, hardware is functioning well and network has zero packet loss.
Date of experience: September 22, 2016Im no website expert and often require the utmost patient & professional support. Hostwinds has pleasantly surprised me with their level of personalized, prompt customer support. I am blown away to be treated like they care about providing answers to my complete satisfaction. All I can say is thank you!
Date of experience: March 12, 2018I've tried many hosting resellers, most of which are quite pricey. Hostwinds didn't look all that professional but after going through the process and the support team assisting me so quickly I'm impressed - keep up the good work!
Very friendly and helpful, small package issues
Reason I chose this business:
To on-sell hosting services to my small client base
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Date of experience: December 26, 2021Services offered were exactly as described. Customer support through online chat was quick, easy to understand and helpful. I especially appreciated an honest answer about purchasing additional services that were not necessary for my needs.
Reason I chose this business:
Price for services and independent reviews
Reason I chose this product:
Met my business needs
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Date of experience: June 3, 2020Purchase was easy & fast. Next day review of account is incorrect. They are showing a balance due but that is not correct. I assume it will be soon corrected without my having to spend time with them.
Reason I chose this business:
Recommended by PG Mag.
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Date of experience: July 6, 2021Products on offer seem pretty good (can't say too much about this because I haven't experienced similar services from similar companies but I'm very sure the customer service and swift responses to bugs are top notch. Well done
Exceptional
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Date of experience: March 9, 2021Hostwinds has been my internet web hosting provider for several years...i especially appreciate their prompt and helpful service assistance if i get into a little technical difficulty...the cost price is competitive i think...they have a wide range of self-help website add-ons and helper programs in addition to the usual wordpress options...i am using 3 of the 4 domains that i have available at my level of service and it costs around $11 per month
they have top notch prompt polite customer service for technical issues......they won't build your website for you but they will solve every other tech issue related to the usual technical bumps and bruises that novice users have when adapting to a web host paid service.
Reason I chose this business:
I chose hostwinds initially several years ago because at that time they were offering a full 3 years of webhosting for a one time introductory price of something like $40 for one domain...i was a novice and this was a good way to start...prices went up to over $10 a month later which was a big jump for an elderly retired person but i stayed with hostwinds...if i change webhosts in the future it will be because hostwinds raises prices to where they aren't competitive for my needs...i'm a retiree who does a website for pleasure and i conduct no business on the sites, just low level impromptu blogging occasionally, mostly pictures of my dogs...so i make minimal demands on the system and i hope to pay minimally for same.
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Date of experience: November 30, 2022So far, I've never encountered any problems with this except for that one single time where there was a downtime which was immediately resolved in a matter of 27 minutes. I believe hostwinds will be my last web host.
They have manage to keep my site running smoothly even when it has grown 5 times bigger than it was with the previous hosts and I must say: always with excellent service and response times.
I will continue using hostwinds if they behave in such a good way providing me with quality hosting services.
Date of experience: April 4, 2017I can say that Hostwinds hosting has met my expectations. I've had nothing but success when working with this professional web hosting provider. Special requests have always come through quickly and gracefully. I thought of moving to other hosts but this service is really good and I'm gonna stay with them for quite some time. When I asked all the necessary questions I needed and their support answered it politely I've decided to get an account.
Date of experience: April 10, 2020Value amazing. As everyone probably knows already, hostwinds.com has the cheapest for everything most of the time. I signed up my Economy web hosting through an affiliate link and it only costed me $5/mo. For the first year!
Date of experience: June 29, 2017I am very new at all things website/tech. Always excellent help from Hostwinds.
When I can't solve tech issues, I know the solution is just a chat away. No matter what the problem is, your people simply make it work, Always on the first attempt and usually within less than five minutes.
Date of experience: August 6, 2019I am extremely pleased with Hostwinds. I am only semi-literate on most tech issues, but their instantly available live support have helped me immensely. Any hosting company can brag about their uptime and reliability, but these people really deliver the goods. Their pricing is a great value.
Date of experience: December 11, 2019Great support help on the front end. Alex did a nice job! I am hoping to experience the same when we get set up.
He listened to our problem and offered solutions that our other hosting company did not.
I would give him five stars on the chat survey, so here they are now *****.:-)
Reason I chose this business:
Long story short. We've been in development for 4 years. We were with Bluehost for 4 years. They started out good. Customer support was decent. However, just as we are about to go live, recently we were hit with Malware six times in six weeks. Bluehost suggested we use Site Lock and I said we were. They said we weren't and thus I was unaware that Site Lock was inactive. No one informed me.
Then, we placed Site Lock on our server and we still had issues. I called Site Lock and they told us Bluehost was supposed to provision the Firewall. I called Bluehost and they refused, telling us this was not their job. Customer service has sunk to an all time low.
I did research and Hostwind came up at the top of our list. So, here we are!
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Date of experience: April 17, 2021Great support help on the front end. Alex did a nice job! I am hoping to experience the same when we get set up.
Date of experience: April 15, 2021
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Frank R.
California
1 review
0 helpful votes
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“Hostwinds Review”
February 25th, 2023
Verified purchase
• Updated review
Since I already have 3 other servers on Hostwinds, I am familiar with their great customer service. Any time that I need help, the chat attendant offers to create a ticket and the problem is solved by their top notch support staff.
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Date of experience: February 25, 2023I have used hostwinds servers for about 4 years, even migrated a server from Amazon to Hostwinds. I am a happy customer.
Date of experience: January 6, 2023
“Hostwinds is the perfect hosting company for a person...”
July 20th, 2022
Verified site experience
• Previous review
Hostwinds is the perfect hosting company for a person with basic linux knowledge but not enough to manage a server.
Date of experience: July 20, 2022
“Long Live Hostwinds”
July 19th, 2022
Verified purchase
• Previous review
I signed up for a shared hosting account about a week ago, but did not get around to using it until yesterday. While exploring the various features, I noticed that the SSL was not working properly. I used the chat feature to inquire about it, the attendant got if fixed in a couple minutes. The interface is simple and has all the tools that I need and then some.
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Date of experience: July 19, 2022
“I already have a linux and a windows vps with hostwinds...”
July 13th, 2022
Verified site experience
• Previous review
I already have a linux and a windows vps with hostwinds and am very satisfied with the service
Date of experience: July 13, 2022
“I am setting up a Linux server”
August 29th, 2021
Verified site experience
• Previous review
I am setting up a Linux server. I already have a windows server on Hostwinds and have been very happy with the service.
Date of experience: August 29, 2021
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Thomas B.
GB
1 review
0 helpful votes
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“Solid servers, decent service”
June 22nd, 2017
I'll start with price - it their weakest point, too high in such highly competitive market.
However their service is reliable and decent, you will get all needed features, useful soft and high uptime with your account. Support is also available for all the time and you are free to ask them any question anytime. Overall they deserve 4/5 but I see they have potential to improve their ranks.
Tip for consumers:They always have coupons with 50% off on first month, ask
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Date of experience: June 22, 2017I'm a new small business owner and want to manage my own website. I had some issues with signing up and then some configuration confusion but the support team were right there to help me out every step of the way. I have absolutely no regrets.
The customer support team responded to my issues straight away and helped me to resolve every one of the problems I had as a newcomer to the world of running my own website. They were friendly, knowledgeable and extremely patient with me regardless of how obvious some of the mistakes I made were.
Reason I chose this business:
Best plans and pricing that I could find.
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Date of experience: August 4, 2021I already have an account and I'm transferring another domain.
Date of experience: August 4, 2021
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John L.
New York
1 review
0 helpful votes
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“Your verification process can be better.”
April 13th, 2022
Verified purchase
Company requires too much information for verification. To verify a US Citizen is too easy. Why not take the person's name or ID and enter the information on any background check app and get the details instead of requesting that many documents be sent.
I contacted them after they thought of their email for the verification process.
They wanted a copy of my ID card and my credit card. I really do not know why. But that does not seem right to me. There has to be a better way of verification without asking very personal documents like that.
Reason I chose this business:
I only chose them because of the price. This is my first time using them. I will see if they are any good when I used them for one year.
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Date of experience: March 14, 2022I operate a very low volume website on wordpress and with a near $20/m plan it wasn't even capable of using the wordpress control panel. Overloaded shared servers or terrible allocation. I've foolishly used them for nearly 4 years and am extremely glad to have switched. Cheaper and infinitely faster. Never use Hostwinds.
Tip for consumers:Don't use Hostwinds.
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Date of experience: August 13, 2023