Seriously i ordered with the mistake everyone seems to have made looking at the site not google for reviews I was sent a your order is on its way now they cant find my order and charged my credit card differently then the price I checked out at Date of experience: November 25, 2019The quality absolutely sucks. They trick you with images of better items and then send you garbage quality replicas. This is actually criminal. I should've checked their reviews before spending my money, never again. Date of experience: September 13, 2019I placed an order over 3 weeks ago & the order status is still the same (processing). I emailed customer service twice for a tracking # & they never emailed me back. I get that English probably isn't their 1st language, but if you're going to sell in the U.S., at least have someone at your company who understands basic English. My credit card was charged immediately after I placed the order. I buy a lot of things online & any decent company would not charge your credit card until the order has shipped. That's not the case with this company. I was very reluctant to order from an overseas company, and wish I went with my gut instincts. Stay far away from this garbage company that sells inferior products. Date of experience: September 11, 2020They send the wrong items and expect you to be OK with that. Paid 33 Euros and they suggest to pay me back 10 dollars. NO Don't Think so! Quality is also very poor. Not even sure how people can give back good feedback. Very strange. Tip for consumers:Do not use it is my tip. It's all cheap stuff Products used:They sent wrong item and expect me to be OK with a partial refund. Not ok. out of 33 euros they want to pay me back 10 dollers. Don't think so. Service Value Shipping Returns Quality Date of experience: May 27, 2021They are completely unresponsive and their returns email address is dead, you cannot send anything back. The clothes can actually be found on YesStyle for cheaper, and they are all from TaoBao anyway, if you use the english version of that site you can get the original sellers. Horrible company and terrible customer service. Don't do it. Date of experience: June 24, 2019It took them more than 30 days to deliver it to me. They did not give me a tracking number after I emailed them and they send me 2 weeks later. When it came to my place, I was super excited since I waited for so long but they shipped me a wrong order. Their customer service sucks. I don't recommend them at all. The quality of their product is not the greatest as well. Date of experience: November 11, 2019If I could give negative 5 rating, I would. The clothes does not look at like advertised, and despite listing a return policy on the website, they do not accept returns. This company is a fraud. I assure you, do not waste your money. Date of experience: January 24, 2019I would recommend not ordering from this company. I emailed ahead of time to make sure the dress I planned on ordering would arrive in time and they said they can guarantee it as long as I paid for the express shipping which is $15 extra. It arrived more than a week late from the day it should have arrived and I wasn't able to wear it to the dance. But not that I would have anyways. The material was cheap as hell and see-through. I messaged them over 2 weeks ago and several times in between for a full refund including the fake "express shipping" but they have not responded once. Terrible quality clothes and some of the worst customer service. I want my money back Date of experience: May 23, 2019I ordered a dress and shirt from this company. When it arrived the shirt was missing and the dress did not resemble the picture. I have contacted their customer service multiple times and they can only to offer me a four dollar refund on a $50 purchase. They made no offer to refund the money for the missing shirt that never arrived. Date of experience: April 22, 2019By far the worst company I ever ordered anything from! They say my gift should be here within 8 to 25 days. Well I ordered it on February 12th. It is now March 17th and I still have yet to receive this wayyy over priced gift! Date of experience: March 17, 2019This store scams their customers. They will send you an item that looks totally different from the picture and won't refund your money. Customer service only sends you a robo message basically saying that you aren't getting your money back if you complain. Date of experience: July 7, 2019Choies sent me the incorrect dress and now wants to charge me $20 to return it. Then I will get a $10 credit. The dress was $35. So a $35 charge + $20 shipping return then I get a $10 credit, for their mistake! Crooks! It's disgusting Date of experience: May 31, 2018I still havent received my package After 35 days. It isnt even in My country. They write the same false e-mails all the time " the package is in your country". I try to get a refound but they wont give me. DONT BUY HERE! Date of experience: May 18, 2020Very very bad services! They reply very lat and when they reply, they send you standard texts that mostly have nothing to do with your concerne! Have to send lot of emails and still not a serious reply! Paid 100$ for a dress that I have to send back! I was expecting a better service for this price! Date of experience: June 22, 2018I foolsihly bought clothing online - it arrived without any information such as how to return it and was of such poor quality that naturally I did want to return it. They did not send me an email confirming my purchase and as it arrived a few weeks later I couldn't remember who I had bought it from as there was nothing in the package to reveal which company I'd used to purchase it. Finally trawelled through my history and found the website. Had to research the email address to request a refund and saw that there was a return form you had to complete which required an order number. I had not been given an order number having never recived any official correspondence by email or post. Sent the return form by email - no response. Chased it up and the email bounced back saying the address was not in use. Found alternative emails to use and same thing. Don't know what to do as can see they are registered in Hong Kong so not sure a complaint to consumer watchdog will do anything. Tip for consumers:DO NOT USE THIS SITE. Service Value Shipping Returns Quality Date of experience: July 23, 2019I almost ordered from them but something went wrong on the PayPal screen. When they emailed me to come back and checkout my cart, there were several misspellings. I should always check site reviews first! After reading these reviews so glad I didn't give them any money. Don't be fooled bu the "legit" looking website this is a complete and total scam! Date of experience: March 27, 2017I ordered 2 shirts, one was see through and thin to the point where I can't wear it at all, and the other one said "one size fits all" no. It could fit my 10 year old sister and that's it. DO NOT BUY! Unless you are very tiny and like overpriced extremely cheap quality items. It is a Chinese site that makes their own cheap versions of these clothing. Don't waste your money like I did Date of experience: September 10, 2016Today I am here to talk about the CHOIES. It is a good brand, yes indeed, but not just that... it conveys confidence is in pieces, either in service or transport. Transmits also good quality, speed, good prices and without fail to mention the good deals they do. That is, it's all good and nothing bad, just one click away from our house. And let's be realistic now with the lack of time we have in our lives is not always easy we address the physical stores. Furthermore we got different parts and unique rain rates. What we could ask for, nothing is not? I hope you have been helpful and passing by CHOIES and give a look around the store, because there are going to regret it! Date of experience: April 18, 2016Choies has some very unique clothes, no matter what your style is, they'll have something that you will like. They have good quality and discounted prices. Good shipping, great customer service. Site is very easy to navigate, have never had a problem with them. Date of experience: May 27, 2016I love this store. Always supply is good. A lot of promotion, clothes suit me. Support our always helpful and obliging. Also I get freebies at high order clothes. Every day something new on the site. I would recommend. Date of experience: November 2, 2015If I could give zero stars I would. The customer service department is extremely rude and not helpful. They just throw their terms and conditions in your face and tell you to deal with it. The quality of their clothes are comparable to old rags. Terrible site! Date of experience: April 3, 2017Horrible quality! I was suppose to receive two cute cap coats but instead I got a sweater. The sweaters even had holes on it! It ruined my Xmas presents to my mother and mother in law. Don't waste your money people! They are a scam! I hope with my review someone doesn't make the same mistake I did to give this horrible online store their money! Date of experience: December 19, 2014Avoid this website at all costs! Ordered a wool coat from them when it arrived it was of poor quality and fit. Emailed them to ask for return address and they offered a $15 voucher towards next purchase (hell will freeze over before I use them again) as the return postage is very expensive and it would take quite a long time for the return to reach them, and to give the coat away as a gift or to sell it myself. Further emails to them saying this was unacceptable were ignored. After constantly emailing them, they finally supplied a return address in China. The item to me was posted within the UK (packaging says postage paid in GB, no custom declaration attached). At the moment they are refusing to supply a UK address and have now offered me a £20 refund. Date of experience: March 5, 2014I wish I had read these reviews before buying. No where on their site does it say they are from China. Each article has glowing reviews which could not possible be real. Their merchandise is cheap and poorly made. I bought two skirts and they were junk. In order to return them I had to get a return authorization, that is when I found out I had to mail to China. That would have costed $20. They offered me an $18 voucher and a $9 refund. I accepted since my total cost was $47, I thought then I would not have to mail (no assurance it would get there, or that the refund would be forthcoming. After accepting, three emails later got the voucher and used it. No credit. They said I got the $18 voucher OR the $9 refund. REALLY, for a $47 purchase. Threw out the skirts and wrote this review. Date of experience: June 16, 2015Is there a NO star review possible? I'm not the only one. Research online about Choies Reviews. Everyone is saying the same thing that happened to me. I ordered 8 items in sizes medium and large. All came very small, won't fit my 12 year old that weighs 98 lbs. The fabric is bad quality. I imagine the chinese living in China must be extremely small and malnourished. Never seen midget Ethiopian looking Chinese in San Francisco. Maybe it's just me. On to the review. I complained with Choies. They offered $60 credit voucher and for me to sell the pieces on Ebay and Craigslist. Are you for real? I'm not going to buy anything from you so even a $500 vouches is no good. And, I don't want Ebay or Paypal to ban my account for selling such bad quality items. Do your homework, you've been warned. Avoid Choies like the scammers they are. Now to think about it, Craigslist is not that bad when you compare them to Choies. Date of experience: August 8, 2014