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Cell2Get Review
Ordering a phone made easy thanks to these guys. Everything went smoothly from the moment I ordered my phone, shipping was on time and receiving my order was satisfying.
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Date of experience: December 2, 2024Found a great price here for the phone I wanted, and had no problems with the overall experience. I would order from here again.
Date of experience: December 13, 2024I ordered my two cell phones on the 19th and still haven't received them and it's already 11/30/24
Date of experience: November 30, 2024Got my dumb flip phone fast. And I love it! Never had heard of Cell2Get before. But now I appreciate that they were able to make my phone purchase and send it to me.
Date of experience: October 9, 2024I ordered a new phone. It came refurbished, along with it is too old for an update. Please advise how I can get my money back.
Date of experience: October 16, 2024I have not received the package as of October 21st. Please send me the tracking. Order Information - Order #*******.
Date of experience: October 21, 2024Got my new phone but misled about it being unlocked for any service provider to be able to activate service with
Date of experience: October 11, 2024Hi,
I received my phone timely and customer service was great!
I just have one issue, my phone fell yesterday (and its only 1 week old) and hasn't been working properly since. I was under the impression that the phone is very durable, why is it breaking so fast?
Thank you
Date of experience: July 8, 2024There are always deals at Cell2get.com for any cell phones and supplies I need for home or the office. Fair prices, great discount deals, awesome customer service and fast delivery. I can count on cell2get
Date of experience: May 24, 2024From many experiences with them, they have never let me down. Products arrive on time and as advertised. Would continue sourcing my phones through them.
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Date of experience: June 18, 2024Excellent customer service with a wide selection of hard-to-find phones at Cell2Get. Finally, I found the specific Nokia phone I had been searching for a long time. My order was delivered within 3 days, and the phone is in amazing condition. Fast shipping ensures a smooth purchasing process. I will definitely purchase another phone from them
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Date of experience: July 26, 2023I have placed many orders with cell2get throughout the years way before they became an internet thing they had a store I used to go to. Their customer service is top notch and they always sell new phones at a fair price.
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Date of experience: March 8, 2024This is a legitimate Company who sells overstocked and unsold new and refurbished phones. I ordered a new Samsung A71. The phone was beautiful and worked as it should. Be aware, it is worth paying for expedited shipping if you need your phone quickly. They have good and professional customer service. Thank you Cell2get!
Satisfied customer.
Products used:Cell Phone
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Date of experience: August 23, 2023This is hands down my go to for cellphone needs. They offer good customer service and returns, their prices are fair to what we can all see out there. Purchasing with cell2get is easy and requires no contract or hidden fees, you get in you buy what you want and continue onwards. So I will be buying again just because of how satisfied I am.
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Date of experience: February 8, 2024They are the best source for cellphones I could imagine! Good deals and service, no hidden fees or extras. Overall I'm a happy customer that would continue to make purchases through them.
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Date of experience: June 20, 2024If you ever need a new phone, look no further! As I somehow bumped onto their website and ended up buying from them just because of their excellent customer service. Phone is new as advertised and I'm super happy I made business with them and not anyone else.
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Date of experience: March 15, 2024I'm shocked they still have those motorola moto G9 plus's brand new in the box lol! I'm so happy that I managed to get one and the price they had for it was unbeatable compared to other sellers! Would definitely buy again from them.
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Date of experience: December 8, 2023After selecting and paying for overnight delivery, my phone arrived about two weeks later. When i notified the company on a Thursday, i had not received the phone, i still has to wait till the next Wed till my phone arrived. In addition, the package ended up being delivered to my billing address, as opposed to my Delivery address. They did send me the phone i requested... if you are in a jam, don't expect speedy service.
Date of experience: August 24, 2023I got my phone good, I liked it, service was fine, would definitely recommend. The only thing isi that's some time its very hard to contact customer service but they will return your call if you leave a message
Date of experience: June 10, 2014Excellent customer services. Respond is spot on within 24 hrs. Prices are reasonable and lower in comparison to retailers selling similar products. But shipping time needs to be improved my order processing was delay by 2 days
Date of experience: November 2, 2015I ordered my Galaxy S4 2-months ago. Their first shipment to me was the wrong phone, so I returned it. Their second shipment was the wrong color, so I returned it. Their third shipment was the correct phone but the wrong charger. Not only that but all three shipments came in a phone box for a different phone type. There is definitely something wrong with their packaging department. While the phone now looks good, I am a bit weary that this phone might be refurbished while the web description said it was new. It was very tough getting a hold of customer service each time (voice-mail), but once I got a hold of them, they took care of me quickly without hassle (thank you Melvin). Their shipping method is slower than most, and I will think carefully when ordering from this provider next time.
Date of experience: June 16, 2014Placed an order on a Thursday morning with $30 for 2-day shipping, didn't ship until following Monday. Didn't email shipping notification and no tracking information. Wednesday and still no phone. Called the so-called customer service number twice and got VM's. Lousy service! Avoid these guys - shady.
Update - Phone was late so they refunded $15 to credit card, very apologetic and got me the tracking information finally. Very difficult to get order status unless you call.
Second Update 11 days later - Well, credit card has yet to be refunded as promised, but credit card was hacked with $622 in fraudulent charges to "XMOBILE" Telephone services and had to cancel card. No response from Cell2Get - this has been a strange purchase from day 1.
Date of experience: June 7, 2017Reicieved the phone in timely manner but the phone was. Not as expected. I expected bigger phone. And I received the phone but the size of the phone was disappointing I needed to do better research on the phone I want it to buy will call them tommorow to see if I can have it exchanged
Date of experience: July 17, 2016Not sure yet how I feel about this company. I received my cell in the wrong packaging with the wrong instruction manual and the screen had a small scratch. I called the company and left a message for them to call me back which they did a few hours later. I spoke with Melvin who was very apologetic. And he assured me that the phone was new but when they unlocked the phones they have to take them out of the package and my phone must have mistakenly been put into the wrong box. I am willing to overlook the scratch (it's very small) and Melvin assured me that they are going to send me the correct manual. Upon receiving the correct manual I will update this review. Also, I think it's important to note that I was given the option to return the phone but chose to keep it because it is a gift for my wife and I don't have time to send it back before her birthday. So all in all not the best online buying experience but as long as they make it right it isn't the worst by far especially considering the price! Still on the fence as to whether I would recommend them to a friend. But after speaking to Melvin I do feel a lot better about the whole situation.
Date of experience: September 9, 2011Shipping was late by two days I spoke to customer service and they refunded my shipping cost overall I am ok even that I needed the phone sooner at least they refunded the shipping cost
Date of experience: October 22, 2016