I ordered a hat as a Christmas gift for my son. It was supposedly in stock and would be delivered by 12/23/24. The tracking showed that it was delivered to UPS but it never actually made it to UPS. Now the item is no longer in stock anywhere. I will never order from this company again. Products used:never received- out of stock Service Shipping Returns Date of experience: December 27, 2024I ordered a t shirt the night the dodgers won the World Series the t shirt was a gift. It took 21 days to get it delivered. It was not a custom shirt, everyone had it. I thought it would be better going to MLB.com. It was not. Package came from Fanatics in Ohio. I could have walked it from Ohio to LA in 21 days. DO NOT use this company Tip for consumers:Terrible experience. Would not use again Service Value Shipping Quality Date of experience: November 20, 2024I go on to look at stats and it only shows one category, i only see HRs with no drop down menu for other categories! It's a user experience disaster. I end up going to Fox. Honestly, MLB.com is so poorly managed because the sport is as well. Date of experience: May 25, 2024Mom loves baseball and watching games live on tv. We're in the Mtn. Time Zone and game start times don't match up with MLB.com's schedule. Call customer service and took 20 minutes just to locate our account, only to be told they can't seem to find the problem and I need to contact my streaming provider. Next day, the schedule timing is way off, so we give up and decide to sign up for cable + sports package. Yup, went backwards and instead of cutting the cable. Thanks mlb.com - you really bite. What a terrible service. Tip for consumers:no Products used:baseball streaming service Service Value Quality Date of experience: March 5, 2024Total scam. MLB.com tricks people by not playing the commercials in the beginning of the season, thus causing people to decide to sign up. Furthermore, I think mlb.com filters who gets hit with the commercials. If you sign up for the yearly package, a marginal savings, in the beginning of the season mlb.com has no reason to please you and hits you soon with the commercials. For the past several years I have waited a month or two to sign up for a discount and have gotten no commercials. Years ago, however, when I was signing up for the entire year, I also got commercials. Mlb.com fooled me this time. I thought commercials were gone for good and mlb.com had done away with at least one part of its slimy practices. But alas... Date of experience: May 16, 2024MLB needs to stick to baseball and leave the media to the experts. I'm tired of blurry broad casts, repetitive commercials and now cutting short post game show for my local team. I pay 3x other media subscriptions for less than one year worth of watching a sport I love. I don't live near my teams ballpark, so travel to see in person games requires planning time and money. MLB is pushing out a strong market of fans. You don't have to be in a middle upper socioeconomic class to enjoy this game. Booo on you MLB Network! Date of experience: May 7, 2024MLB umpiring are going from bad to worst. I am fully aware that as human we are prone to mistakes but that is not an excuse. As a professional in any field, if you cannot maintain the required standard of an organization would require that you are let go. So why doesn't MLB have such standards? Umpire Diaz and Hernandez are worst that I have witnessed at any level. That have been the case for a number of years. I can accept a new umpire make these mistakes but I cannot understand these two that I mentioned above still on a baseball field. Date of experience: August 7, 2023Astros playing in Seattle (aka 9/25/23)...WHY would they be blacked out? Why would you EVER buy this app if you can't watch the team when they play...especially when they're out of town? STUPID. Note i'm in Texas. $25 a month and SOOOOO many blackouts. Won't be doing next season. Date of experience: September 25, 2023We have been MLB.com subscribers for years. Loved the service, although the blackout dates are irritating. Over the past few years MLB has begun the process of pimping games out, FOX, ESPN were kind of understandable, but Amazon Prime and Apple TV proves they don't care about their subscribers. Today we found out that tonight's game was on Apple TV. We could not get the game on our Apple TV device. Spoke to Apple sooort and was told that our ancient 2021 operating system was not supported. 45 minutes of updating got the game to open but found out it requires a $6.99 per month subscription to Apple TV plus. Why am I paying MLB.Com if I have to pay another streaming service? Last year. RW Service Value Shipping Returns Quality Date of experience: August 4, 2023I live in Indianapolis and got the service to watch Cubs and Sox games, While I was on the trial all those games played perfectly BUT as soon as the trial was over they were all blacked out, after they got paid of course. Why would anyone want to pay for the service if they can't watch their team, isn't that why you would get it. They are sneaky after the trial your screwed, needless to say I dropped them immediately. Why pay for this when I can watch what they give me on sports center. Service Value Shipping Returns Quality Date of experience: September 4, 2023I live in SW Ohio and I watch the Cleveland Guardians. This is not a blackout area, but I have had multiple issues where games are blacked out. They always blame my ISP; however, my IP address has not changed. It takes on average 20-30 minutes to fix the issue, which means that I miss multiple innings. I pay a premium for this service, and they always treat me like it's my fault. Date of experience: August 13, 2023They block out so many games I used to get every game except for one now I'm losing about 20-25 games a year you need Apple TV plus many other providers to watch your games what a rip off and they charge more for subscription now plus they get kickbacks from the other providers they keep saying they're going to do something about blackouts and the $#*!s make it worse Service Value Quality Date of experience: June 21, 2024They're nothing but ripoff they used to be better years ago and now they sell shares to other companies to show their games and we have to pay more now what a scam I went to watch the game and it was on peacock I had to pay five bucks because they sold out to us I think it was a 30 million dollar contract and they'll be gone and they raised the price on us great company I have even talked to them they even lie half of them don't even know what's going on pathetic Date of experience: September 16, 2023 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) chris s. Texas 1 review 0 helpful votes Follow Chris S. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Everything you want to watch is blacked out” August 12th, 2023 Been trying to watch the astros this summer. Tonight it was on spectrum but mlb said it was still blacked out. I have almost never been able to watch a single astros game (except once. I have no idea why). Even when they were out of state on mlb It was the biggest waste of money i can think of Service Value Shipping Returns Quality Date of experience: August 12, 2023Worthless...don't do. If you live in a market like I do (Philadelphia)...someplace, someone will be showing this game so 'ALL" home games are blacked out and just about ALL away games. What is the point of having a network where the true fan of a team can't watch their own team? Worthless...worthless, worthless. If baseball wants to make a comeback (or they are doomed), well...they better put more FAN in the word FAN... Date of experience: July 8, 2023MLB asks me to pay big $$$ to get to watch all out of market games, but their website is an abject failure. Often freezes up, both on my phone, and on my computer. Oh, and now unless I approve of them stealing all my personal info, it doesn't load at all. Really angry with these money-grubbing losers. What happened to baseball? Rich owners decided to milk it to death, that's what. Service Value Quality Date of experience: April 22, 2021Constantly when using audio I lose reception or it jumps back and repeats itself. And I do not mean occasionally: but rather constantly—as many as 20-30 times in a nine inning game. Date of experience: September 1, 2023I had just bought tickets to a Mets game a couple weeks ago via MLB.com. Tickets (after) transaction were different than the ones i viewed and paid for. I contacted MLB.com's customer service center they basically sent me to the Mets home page (i guess you can call it) to deal with the issue directly with them. All the voice mail boxes are full and there is not one email address to contact. Policy states i cant upgrade my tickets till the game starts. Should i be put in a position to upgrade though? Sucks because were coming in from out of town and i just want this handled before we leave for NYC. Never go any where so yeah i want this to be right... Not happy Service Value Shipping Returns Quality Date of experience: April 24, 2019Do yourself a favor and disregard ALL representations of products and services of MLB.com. Major League Baseball has shot itself in the foot with this outfit. They are the personification of bait and switch. When called to task, their laughable "customer support" says, in effect, "Yeah, I know; ain't it a $#*!". No explanation, no apology, just "here's how you cancel" Date of experience: July 26, 2017Beware that you DO NOT get to watch every live game, especially if you are in region to your home team. I paid to watch "my team", all of which are blacked out regardless of home or away, and any post season games are also blocked. Rip off... never again will I purchase this. It's like going to a restaurant because they have the best burgers, and you order one and its served to you but you're not allowed to eat it. Products used:Tv service Value Date of experience: October 5, 2021Bought 4 baseball tickets. Need to share with three others. Almost impossible to accomplish with MLB's $#*!ty software. They put up all kinds of barriers to sharing. Why?! They got their money! If I want to give a ticket to my daughter's boyfriend's sister's dad's mistress, why the hell does MLB care?! They got paid including their $17 per ticket online fee! WTF?! Products used:Game tickets Service Value Date of experience: August 28, 2021MLB.com totally misrepresent their product when they are selling it to you. They tell you will only be blacked out of games based on your physical location (I. E. Zip Code) when in fact you are blacked out of games based on the location reflected in your IP address, which can be very different. They can override this but you have to go thru a 20 minute ordeal with their horrible customer service each time it happens and then it's right back to the same problem for the next affected game. Why can't these morons simply build an override into their product when IP and physical addresses differ, which they often do. Couple this with the really bad quality of the streaming and it's just not worth it. They always tell you it's your internet speed that's the problem but how is it that everything else is OK except their games? Date of experience: February 23, 2019Sadly there is no negative five star option on this rating system. MLB. com is a perfect example of how MLB and team owners view fans. Obviously they have contempt for us. How else would they put up a crap product like MLB.com? There are mom and pop businesses out there providing better web experiences than this crappy MLB.com Tip for consumers:Don't. Life will bring you enough problems. Don't add MLB.com to your list of problems. Products used:tried to use mlb.com.tv what a scam! Service Value Quality Date of experience: July 21, 2022I bough i hat from this place and is been 13 days and I'm still waiting for my hat and when i call customer service there is no help at all. If you are planing to buy something here. Think about it. It will be the worst experience ever. Date of experience: November 23, 2020Besides crashing at the most critical times during a ball game… You never know when or why a game will be a blackout. Of course you do have the option of listening in a foreign language to a radio show from somewhere. I will not renew my subscription. Date of experience: August 7, 2022Subscribing to MLB network is the best $25 a month I have ever spent. I got to watch all my beloved Braves games (except blackouts). I can start the game over if I need to. I can ff through commercials. I will definitely be back for the 2021-22 season. It's gonna be another winning year for my Braves. Since moving to Florida from Georgia, I have to pay for Georgia sports. I had Directv for a long time wayyy too expensive. Thank you for your coverage. It's the best. Date of experience: December 23, 2021