I ordered my contacts Feb 29,2024. They were mailed out Mar. 1st. As of Mar. 28th still have no contacts. Have called and emailed several times. They tell me just keep waiting nothing they can do. But they sure took my money without any problem. Don't use them. Pay a little more and get a company that will insure you get your contracts on time and if not refund your money. Date of experience: March 28, 2024Date of experience: February 29, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.setConfig === "undefined" || typeof app.review === "undefined"; }, callback: function() { app.setConfig({isAjax: false});app.review(); } }) loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Khassandra M. Pennsylvania 1 review 0 helpful votes Follow Khassandra M. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Took my contacts a month to get to me.” March 28th, 2024 Verified purchase Indeed my contacts around the end of January to purposefully get them by February 18th when I was going on vacation. Not only did they come a week after February 18th, but I was never notified they were on some type of "back order". I had to call and ask and when I asked they had no idea when my shipment would be coming. When I said I should be compensated she said I should ask myself and didn't bother to help me with any type of compensation. I spent basically $100 for them to come in "2 weeks" they didn't even come by February 18th and I was not compensated. I was wearing the same contacts for almost a month straight and if you look at my purchase history I get 2 week. Date of experience: March 28, 2024It was easy to complete my order from the UK. The lenses were dispatched very swiftly and arrived around two weeks after my order was submitted. The lenses fit very well and I am totally satisfied with the quality. Date of experience: March 28, 2024They offer lower prices than many, but if you need them quickly you may be in trouble. It took over 3 weeks to get mine (twice) even after paying $9.99 S/H. No thanks. Date of experience: March 28, 2024The difficulty of returning the company's policy and the lack of instant chat for shoppers outside the United States I made a purchase from the website on 11/22/2024 The shipment has not arrived to me yet Date of experience: April 3, 2024Ordering for JustLenses is fast and easy. I appreciate how easy the process is after the initial order. I also received reminders emails before my prescription expired which was helpful. Date of experience: April 1, 2024I have been using hard lenses since 1967. Since 2010, I have been buying lenses from Justlenses.com and I am very satisfied with the service and good price. Date of experience: April 1, 2024My order was filled promptly. My only concern is that they say i need a new rx in a year even though my doctors rx is good for two years Date of experience: March 28, 2024This company is a scam. Please order anywhere but here. Horrible customer service. They take your money. Tip for consumers:They are scammers. Products used:Contacts Service Value Shipping Returns Quality Date of experience: October 19, 2023Order was filled quickly with good shipping lead time. Date of experience: March 31, 2024Perfect in all processes, easy to re order as I'm an old customer Date of experience: March 30, 2024Always get my orders fast. Never have any issues.. Date of experience: March 28, 2024