Ive had these two styles of hanes underwear for 4-10 years. What i recieved after ordering is absolute garbage. The seams are trash and the fabric is getting holes my old underwear took 4y to get in 3 washes. The stitching around the legs is horrible and the elastic chafes and rashes meaning i spent $30 for some shop rags. The waistband is cheaper as well and is already worn out with minimal use. Buy another brand. Service Value Shipping Returns Quality Date of experience: July 9, 2024Your website plays pricing games and you know this. It changed the pricing 3 times. Also it was extremely difficult to get the 15% off. Also it was free shipping on orders over $50 and then that offer magically disappeared and so the shipping cost money too. No. One star only. Terrible website. Playing pricing games. Not nice. I would never recommend your website ordering to anyone. Nor will I ever use it again. Tip for consumers:If Hanes website didn’t do the old bait & switch things would have been fine. Products used:Men’s jockey underwear Service Value Shipping Quality Date of experience: August 18, 2023The new Hanes socks are cheaply made. Definitely very thin, you can literally see right through them. I'm give this 12 pack of socks away to the community center. Will NEVER waste my money on Hanes again! Date of experience: May 3, 2023Hanes used to be good quality. They have gone downhill for a while now. Socks are garbage. Sizes are way to small than they say. I have size 8 shoe and I have to buy big and tall size. They are sized for tiny feet. Also, price has gotten too high for the quality. Quality Date of experience: May 11, 2024I purchased Men's underwear and lounge/sleep wear pants and shirt and the sizes are not even close. The elastic is pathetic. I have never had as many issues with an order as I had with this Hanes order ******8620. After spending $83.09 I will never purchase any of their clothing ever again! I will be placing this entire order in the trash! Products used:Zero! Service Value Shipping Returns Quality Date of experience: January 12, 2024I buy 2 packs of winter socks each year from Hanes. One's that wik the sweat from your feet. Usually they are good quality, not this year! They are so thin that you get one wear before your big toe comes though. Yes I did clip my toe nail, it's not the problem. Other pairs of socks don't rip even last years Hanes. They are using cheap materials to save money for their stockholders instead of looking after their customers. I won't buy your cheap merchandise at your rip off prices. Tip for consumers:Don't waste your time Products used:Socks Value Quality Date of experience: January 14, 2023Bought a 4-pac at J. C. Penneys, after all is said, a $40 purchase. Too late now, have worn 2 pair. They've engineered a product with half the material, as tight as a Size Small stocking on the thigh of a fat woman. They need to be hauled to court. Date of experience: November 8, 2022Used Hanes for twenty years, but things have changed. Eco Smart sweatshirts equal trash and may as well be called disposable, since they pill and are embarassing to wear after literally only one wash. Sizes are not consistent; I know this because I kept giving these sweatshirts a chance and purchased more and was privy to see the inconsistency of sizes. After many repeat purchases of the eco smart sweatshirts, I have thoroughly concluded the ecosmart sweatshirts are truly disposable trash after one wash. Soft- not after one wash because they are bumpy and rough with so many pills. If you can afford to wear disposable sweatshirts which you must trash after one wash, then this is your company. Value Quality Date of experience: February 2, 2023I have been buying Hanes mens socks for over 30 years because they lasted at least a year (and I am hard on my socks). The last couple of years I am lucky to get 6 months wear out of a pair of their socks. I reached out to the company a few times concerning this matter and I was just ignored Date of experience: March 19, 2023Bought my daughter a 10 pkg of Hanes crew socks for Christmas...the quality is terrible.we have bought Hanes products for yrs and I was so disappointed...the material is thin and wont hold up.very uncomfortable on the toes... also bought myself pkg of underwear and it is coming apart at the elastic already...what has happened to quality? Tip for consumers:That these socks/ underwear have become poorly made Products used:Socks/ underwear but very poor quality...under pants coming apart already..purchased mid Dec Value Quality Date of experience: January 5, 2023Such a poor website, several attempts to checkout but kept bouncing back to reCAPTCHA page. Attempted from my deshtop computer and my IOS phone bothe failed. Payment method was good. I just gave up and made same purchase on Amazon. Products used:None Value Quality Date of experience: September 3, 2022On November 3 of 2021 I went to Walmart in Mulberry and bought a 10 pack of Hanes boxer briefs underwear extra-large. After just a few hours of wearing the underwear I had huge blisters all over the area the underwear touched. They burnt the skin, it blistered and even in some places I was bleeding. I have pictures to prove it. Hanes refuse to talk to me. Front, back, side and underneath. It's time to get a lawyer! The rest of the pictures I cannot show. Date of experience: November 8, 2021Hanes Comfortsoft Hipsters are the worst underwear I've ever had. They say No Ride Up, yet there's no elastic in the leg bands. The waist band isn't very stretchy at all. Hanes.com doesn't have a spot in Customer Service to register a complaint. The quality of their products has been going downhill for many years now. I won't buy them anymore. Date of experience: September 10, 2020Low prices and free shipping look good, but they should let you know it is from Asia and sent by swimmers to the States and it has taken so long I'm afraid the first two have drowned. Can't see another order in my future. Date of experience: August 15, 2016I had ordered some underwear from Hanes online. After receiving them, Hanes asked for my review and comments. It was stated that they were "soft cotton". Really? I think more like cheap polyester because they were scratchy and the thinnest material I have ever seen. I don't think they will last through more than 3 washings. When I said this in my review Hanes sent me an email stating that my review was unacceptable under their standards and would not post it. So I would assume only GOOD reviews are posted, So future buyers are led to believe all those GOOD reviews are sincere and spend their hard-earned dollars on garbage.If you value how you spend your money on undergarments... shop at Jockey. I have been buying their underwear for YEARS and they are worth every penny. Date of experience: August 8, 2020On sale because they are all cut with a super long tail making them basically worthless, but then again its about them making money and not customer satisfaction, will pay more in the future with ralph lauren but at least i can wear what i buy, forget hanes and their underhanded ways of getting rid of wrong sized clothing at customer expense Date of experience: September 5, 2017I ordered a pack of 4 mid thought boxer briefs. Although they fit well & are comfortable, the waistband & seams started to come apart after several wearings. Disappointing for such a well known brand that's been around for so long. Date of experience: October 31, 2021I have been wearing Hanes tube socks under work boots forever. Lately I got a package that had 2-3 inches difference in length, and were paper thin. I expressed my concerns to the company on their web site, I got zero response for over a month. I will have to find a brand who actually cares about the customers, they don't. Don'y waste your money with Hanes. Date of experience: May 14, 2018I've been a loyal Haines guys for years. I wear socks once and buy more. How disappointing I can't buy my old socks. These new ones are made of something besides cotton. THEY SUCK. So tight on my legs. I'm 6'2" 210lbs. I'm not even fat. Why is it digging into my legs. I take my socks off and you can count the sock ridges per fiber on my skin. HOW DISAPPOINTING. You all really dropped the ball to save money. SHAME ON YOU HAINES. YOUR SOCKS ARE WORTHY OF BEING USED AS TOILET PAPER POOP TICKETS Date of experience: November 16, 2022The clothing I purchased from Hanes.com came jammed in manila envelopes, permanently creased and wrinkled. I followed their requirements to return them for refund. It's been 6 weeks and numerous calls to customer service to insure that a credit has been issued. Have yet to talk to anyone; instead I have spent between 25 and 54 minutes on hold with each call! I would NEVER, EVER order from these people again. Products shipped in horrible condition and even worst customer service! Stay Away from these people! Date of experience: October 12, 2017Twelve plus days waiting on a shipment, and no clear date as to when it will get delivered. Website pics are very poor quality. You have to sign in or call Customer Service if you want any updates on the status of your order. They ship cheaply using DHL who btw never knows where your package is. You cannot cancel an order if you don't get it in a timely manner, you have to wait it out. Date of experience: July 27, 2018I am surprised at the negative reviews. I ordered from them twice during the past month and had good experiences. Everything was on sale and shipping was free both times due to daily specials. I haven't used them before this and plan to use them again. I like the products and prices. My shipments all arrived timely. I have not had to return anything yet... and, we all know that's the real service test. I'll update this when/if that happens. Date of experience: October 3, 2018Hanes has really sold out on the quality of their Beefy Ts. I washed them and they shrunk at least a full size and the lint trap was filled with fibers. Poor quality all around for a once great quality product. When I wrote this same review on their site they said it did not meet their qualifications and would not publish it. The spoiled children had taken over Hanes. Date of experience: October 6, 2021Customer service was top notch. Assisted with shopping and information that made the shopping experience so enjoyable. I thank you for everything you did for us while we were in your presence I'm voting you for general manager Date of experience: March 7, 2020I emailed about a hole (which I admittedly created) as a result of an inconveniently placed tag on a pair of underwear I bought. Customer service promptly emailed me back and more than compensated me for my own mistake. They earn a 5 star for that for sure. Date of experience: August 3, 2017