I was trying to access the platform as a designer. Despite meeting the minimum requirement of three designs accepted by the curation team, I had to generate many more before being considered. After a brief conversation with the support team, they explained that the acceptance process depends entirely on the curation team, and they couldn't do anything to expedite it. This resulted in me spending almost two weeks creating high-quality designs consistently. Despite receiving positive feedback from clients, the platform didn't recognize my efforts or give me credit for them. Moreover, some of my original and well-crafted designs were rejected without any explanation, leaving me unclear about what needed improvement. The platform's Rules & Regulations felt unnecessarily clumsy and unfriendly toward newcomer designers. They seemed to place little value on the hard work behind the designs. If a design was disqualified, there was no consideration of the effort invested. Overall, working here felt like a waste of time due to the lack of support, transparency, and recognition. My last logo, which was rejected by the platform without explanation, is now uploaded here for reference. This is unacceptable and truly a waste of time and effort due to their disregard and lack of consideration. Service Value Shipping Returns Quality Date of experience: December 1, 2024Too much clumsy by their Rules & Regulations, not friendly for newcomer designers, they don't value the designs, if it disqualifies any, how hard efforts one could make to done it, Working here is a Waste of Times. Date of experience: June 30, 2024• Designs received within minutes of listing going live (zero consideration given). • 90% of designs were stock images from Pond5, Shutterstock, Adobe Stock etc. • 90% of designer included elements which I had specifically stated I did NOT want. • Remaining 10% lacked any creativity and looked very dated. • Not sure anyone read the detailed brief I provided. • Money back guarantee is a total con. You get a portion back and it takes 10 days. • Avoid at all costs. Tip for consumers:• Designs received within minutes of listing going live (zero consideration given). • 90% of designs were stock images from Pond5, Shutterstock, Adobe Stock etc. • 90% of designer included elements which I had specifically stated I did NOT want. • Remaining 10% lacked any creativity and looked very dated. • Not sure anyone read the detailed brief I provided. • Money back guarantee is a total con. You get a portion back and it takes 10 days. • Avoid at all costs. Products used:Design Service - It's a total con - avoid at all costs Service Value Shipping Returns Quality Date of experience: March 14, 2023I'm an experienced designer and I've been ban after submitting 3 designs. I've got an email saying that my work didn't meet the quality requirements. I made sure that my logo meets all requirements given by the contest holder and still got banned. I can't even log in to my account and delete my personal infos which is totally unethical and that's probably why they exist to "steal personal informations". I'm quite sure they post fake projects brief. I will post my design for you to tell me if the quality is that poor and please consider that i had to respect the brief and use their colors "a minimal logo for a social media app".Run away from designcrowd as fast as you can. Service Value Shipping Returns Quality Date of experience: April 13, 2023They don't deserve 1 star... I've been a professional designer for over 15 years. My account was created for something fun for me to do on the side. I was flagged and banned for creating high end illustrated work from scratch (followed all guidelines). It felt that I was banned because the quality I submitted was too good for them to offer to the client. They stated this was because I used stock images which just isn't true as all my work was illustrated and I can prove it. After reading reviews, it seems that they ban great designers and have their team members have priority over these contests. I have no idea what they're doing with my work that I submitted either. Date of experience: February 12, 2023I had a terrible experience here, a single bad review on a project prevented me submitting new work for a fixed time on any open jobs giving an advantage to my competitors, as the rating system is only from 1 to 5 you are given a quality rating far below what would be fair (as support explained people use the rating system to sort what they like not necessarily as a review of quality but organising the submitted designs). As a designer you're not allowed to ask the client what they dislike or to adjust/revise to their tastes, but you are given penalties if one client marks down your work even if just to organise their received submissions which directly affects your ability to apply in a timely manner to other jobs on the whole site, which results in more lower ratings. It's a hot mess. Tip for consumers:I deleted my account so cannot submit the profile proof - my review is based upon the support emails received when I requested they vet the terrible review I had been given, specifically for not following the brief, having only worked on a very small amount of projects (3) I felt the review was unfair. They were unwilling to do anything about it or lift the restrictions it placed on my account. Products used:I was a registered designer Service Quality Date of experience: August 28, 2023Want to spend hours designing a logo and have it denied by the design crowd team and ban your account for 6 months? Then this is the site for you! Not only do they deny your design before the client can review it, they leave no feedback at all! If they don't think your design is up to that individual reviewing its standard, they close your account for 6 months. I would highly recommend this site to anyone who wants their time wasted and would like a big slap in the face. Date of experience: December 13, 2023After a few revisions and even switching designers I was still not happy with the quality of work. I was looking for a professional A board for my company and sent examples of what I want. After growing impatient with the designs I asked for a refund, but they said they could do a partial refund. I am very disappointed with this company. Frankly I only lost time and money. Products used:none Date of experience: February 2, 2024Don't work with this company. I have one designer pose as an employee and con me into spending more money on a design. Of three projects I signed up for 2 of them contain copyrighten images. I am sure the 3rd does too I've just not found out about it yet. Overall a horrible experience. Don't use them. Date of experience: June 26, 2023I regret to find this service. The process to get started is simple. I received a single "design" which is worse than free clipart. I complained and requested a refund instead they extended the deadline and invited more "designers". (they refused to make a refund because I "guaranteed" my project and designers already "invested" their time. I don't know what time was invested to this single poor design, probably couple minutes and I suppose to pay 170euro for this truly disgrace) So I didn't receive any even lowest appropriate design nor my money back Service Value Shipping Returns Quality Date of experience: January 23, 2023This is very funny as I am a part of multiple designer networks where admissions to some took months of interviews, have my business and worked 5 years in the industry and my account was not verified due to "low quality of designs". And I just wanted to design on the side not for money but for fun and needed additional briefs haha. Well, I know design is subjective, but their website looks like it was designed in 2005 and most of the designs accepted would not be accepted by any serious design studio, so I just find it funny that they seem to value lack of quality on their selection team. Service Value Quality Date of experience: September 13, 2023I paid for the package to receive designs from 3 different designers. The designs were pitiful and poorly done. It was truly a joke what was provided. I attempted to provide feedback and have the design altered, but it was pointless as there was so little to start with. I asked for my money back, thinking it was a money back guarantee. Turns out it is NOT a money back guarantee. They are only refunding $159 and withholding $80 for fees that they claim are not refundable. BEWARE! Do not use Design Crowd. Tip for consumers:They indicate is is a money back guarantee which is not true! They withhold $80 in "fees" Products used:logo design. Service Value Returns Quality Date of experience: February 6, 2024As many designers before me have already told, designcrowd is a scam. They close my account and did not authorized it even though my designs were in great quality. Service Value Quality Date of experience: June 21, 2023They send job invitations for a fee of $ 20 regardless of the outcome of the competition, but in fact you will never get that money. You're not even sure when you work on 1-on-1 project, and then you won't get paid if the client doesn't approve, even though they've been using your design for a year. The platform has many drawbacks. Terrible service! Date of experience: June 12, 2021Our organization used DesignCrowd to redesign our website. The quality of designs submitted, professionalism of the designer and end result blew us away. Thank you to DesignCrowd for creating this innovative model that makes great design accessible for all companies, especially those with modest budgets! Date of experience: November 7, 2022I've tried using this website a few times giving it the benefit of the doubt the first time and upgrading plan the second time. Their rates are high considering the uncertainty of receiving the desired vision of your finished product. There are other websites such as Fiverr that I would recommend over designcrowd. Better value and prices. Date of experience: February 7, 2021My experience is much like everyone else. You can't get verified. I spoke with the useless designer help on the phone asking precisely how to get verified and what I failed on each time. One design was too simple, another too complex. Then they tried "the font is copyrighted", strange as I took it from their website as a totally free font! They recycle your ideas! Do NOT send them designs! Simply use their site as a database for work and solicit it from them. Remember, you're banned and not a member of Designcrowd. Knock yourselves out and steal their clients. If you are a buyer of designs, you're supporting a platform that totally rips of true designers. Tip for consumers:Don't even bother. Seriously, you might as well stick a saucepan on your head and bang it with a stick. Same result. Products used:None. Waste of time. Service Value Quality Date of experience: February 22, 2021As a new designer to this platform DesignCrowd makes it extremely difficult to get a design account verified. The verification process is extremely vague and done by their so-called "qualification team" which I believe are bots that don't even provide a decent answer for declining artwork just a two or three word decline statement like "poor execution". I feel like I wasted my time as the client never got a chance to review my designs. Date of experience: April 18, 2020The designers who did work on a simple error page design... was so bad!. It looked like he used paint in windows or something. A tool used to scrap everything together. Obvious that the 'designer' was some amateur with actually no design skills at AII. So if you are a professional looking to get work done by a professional stay away from this platform. They have good SEO & SEA so rate pretty high on google search don't fall for it, like I did! Tip for consumers:Just stay away from it if you want a quality deliverable Products used:Logo Design, webpage design Service Value Quality Date of experience: January 8, 2021I'm sorry to write something like that but it's the truth and not anything else, I've very bad experience at DesignCrowd As a designer. DesignCrowd Only respect people who pay only which is the clients. When You close my account due to 3 rejections and one of them was because of wrong dimensions and I asked for another chance to prove that I can make it right but no response no humanity for the one who begged them to continue his work. On the other side When the client mailed them to reactivate my account to continue his work they immediately reopened my account. Yes that's right as you saw, I've won a contest there, I'm not bad designer but I'm just not a client who pay in the website to get the support team attention. I'm very sad to have this experience at big company like DesignCrowd. Tip for consumers:be careful working here. Service Value Shipping Returns Quality Date of experience: April 10, 2021They apparently outsourced everything to third world countries, which have time differences from Australia. The so-called designer messaged me at 5:56 am. Her English was so crappy that she capitalised every word in a sentence but utterly disrespectful and arrogant without capitalising my surname. Although they are based in Australia, this is NOT an Australian company. Everyone who works in the company, from outsourced designers to their verification team, is not in Australia or other English-speaking countries. As I dug into this, I realised that their system is highly corrupted. I can see that designers are mostly From India, followed by Malaysia or the Philippines. I live in Australia, so I screenshotted reviews from this site and posted them to the google review, hoping that more people could see this. Service Value Shipping Returns Quality Date of experience: May 11, 2022I have used DesignCrowd multiple times for logo designs but will never use them again. I hate their process. I had only 1 designer working on my logo, who it's important to note I couldn't pick, DesignCrowd automatically picked him. He was based in Venezuela and worked slowly all the while, DesignCrowd had me on a deadline timer that was running out fast. I did not like the logos and to spare the designer trouble, I asked DesignCrowd to cancel the project and refund my money as they proudly proclaim to do. Due to their small print on a separate page, they were only refunding me part of my money and they were keeping 1/3 of it. What a waste of time, I'll gladly refer and use a competing service instead. Date of experience: August 28, 2018I joined designcrowd as a designer and I've had all my designs rejected by the Quality Team. Poor design or execution or some nonsense like that. All I know is that these people steal designs, tell you it got rejected and tell you to design a new one, steal that one too and give the clients the sloppiest ones while keeping the logos to be recycled later. Why do you think they explicitly state that no watermarks are allowed? Absolutely scam of a website. Stay away for your sanity. Tip for consumers:Don't use it. Service Value Shipping Returns Quality Date of experience: November 9, 2020I initially hired them for help with a logo design but ended up dealing with disgruntled designers. Maybe if I had chosen a different designer the company might be ok. Date of experience: March 1, 2018By using your fantastic services, we are very pleased that your goods are absolutely good, so I would recommend you to those who use your awesome services. Date of experience: April 25, 2021