This was my second year ordering from Shari's Berries. This year 2025 I ordered 2 dozen for me and 6 for my husband. When they came a day Late, they were very wet, ice packs were unthawed and the Berries were fermented. NEVER EVER will I use this company again. Not to mention very sticky on the outside of the box. We were so dissatisfied after spending over $100.00 and couldn't even eat them. Date of experience: February 13, 2025I had two orders for my grandchildren. One order got delivered at 7:45pm at bedtime. The other order never arrived. They said they would refund me for second order after many text messages. We will see if I get it. I looked and they get 1.2 out of 5. I should have looked at reviews. Tip for consumers:It will be interesting to see if I get refund. Products used:Strawberries and fruit for the order I actually received. Date of experience: February 13, 2025Ordered through 1800 flowers and was supposed to get my order on Valentines day. Then I was supposed to get the order today by 2:10 it's now after 4pm and I still haven't received the order. By the time I get the strawberries they will be nasty. Service Value Shipping Returns Quality Date of experience: February 17, 2025So i paid 145.00 to 165.00 for a dozen rose's and chocolate covered strawberries with a 19.99 teddy bear and 5.00 custom card. Through no fault of 1800flowers or sheri berries my girl became sick. Now it was a nightmare with customer service up until the last minute speaking with multiple reps across three days To finally get the order rerouted to her home. Once the product it did not look at all as advertised understanding I read the disclaimer about product not looking exactly like pictures. This dozen rose's was so far of the mark. It was not even funny. The brown teddy was white and looked liked something you could win from a crane machine or a dollar store teddy. The chocolate coverd strawberries while my girl said they were all right some of the berries were so small while others were huge and chocolate design was definitely cheap. And the custome card was supposed to be in romantic cursive, instead it came in stupid block lettering! Service Value Shipping Quality Date of experience: February 13, 2025Was extremely disappointed to find out that when the wife opened her Vday present that 8 of the 12 berries were damaged and she said a few even looked moldy. Date of experience: February 14, 2025Package arrived with the ice pack melted. Everything in the box was wet. The berries were water soaked and had mold. I received these as a gift and I don't have the heart to tell the senders. I can't believe what the dozen costs. What a waste of money...they ended up in the garbage. Tip for consumers:Went in garbage Products used:Chocolate covered strawberries Service Value Shipping Returns Quality Date of experience: December 19, 2024Was charged a delivery date fee. The order did not even get processed or shipped until 2 days after the day it was supposed to be delivered. Service Value Shipping Returns Quality Date of experience: February 10, 2025Wilted flowers and melting berries handed to my wife... I WILL NEVER use them again! Nearly dead by Sunday? Walmart flowers are better than this. Service Value Shipping Quality Date of experience: February 14, 2025I order 24 strawberries for a boy baby shower the strawberries were not delivered on time they came the day after! Second the strawberries were molded and did Not look like online. The Now waiting on a 10 day refund. I would NOT order from this company! Service Value Shipping Returns Quality Date of experience: December 14, 2024Received a dozen of beautifully decorated chocolate covered strawberries, and every single one was overripe and not fresh. Date of experience: February 10, 2025Ordered 12 chocolate covered strawberries for our 39th anniversary, upon opening the box, it was empty