If you are an artist thinking of uploading your designs: Do not. Just don't. Firstly: after you reach a sales threshold, you'll make pennies on the dollar. Secondly: They will absolutely steal your designs if you attempt to remove them from their site. BustedTees is an unscrupulous company owned by corrupt greedy $#*!s. Products used:I did not use their site to purchase goods; I was an artist who had submitted designs on their site. Service Value Date of experience: August 22, 2023Apparently a 50% discount code to repurchase items not received from an order placed in December is considered "customer service" from BustedTees - what a terrible experience and complete disappointment! Shop elsewhere! Support small businesses, just not this one! Products used:Products (3 sweaters and 1 long sleeve T-shirt) were not received Service Value Shipping Date of experience: February 22, 2023Ordered a sweatshirt and for one it looks nothing like the picture. The printing looks like a rush job. They talk about how their stand behind their product but I have yet to see them do that. Stay away from them. Products used:sweatshirt Service Value Shipping Quality Date of experience: March 1, 2023Ordered some shirts and did not ever receive them. The tracking status showed order received, nothing in transit or delivered. They were not interested in resolving the issue, I could understand if the order said delivered but it wasn't. I wish I had read these other reviews before ordering. Fraudulent indeed. The order was more than $100.00 too so it was not a small amount. Tip for consumers:Do not purchase, go to another reputable company. Products used:Nothing arrived Service Shipping Returns Date of experience: October 23, 2022They say 100% satisfaction guaranteed. BIG LIE. They will not refund your money, even when they know your order hasn't been delivered. Their "tracking" is always "can't find your order". Nothing but a HUGE scam Tip for consumers:Do not buy...nope nope nope. Find a better, more reputable company. Products used:Never got my order even though they said it was originally "returned to sender" and was allegedly resent. Service Value Shipping Returns Quality Date of experience: March 1, 2023I tried to cancel order one day later and was told it was too late, it was in progress. It didn't arrive for 14 days. So it was not in progress. They also will not accept free returns. You have to send it back as Refused and Send back to Sender at PO. Then they will credit you MINUS $5 restocking fee and your original shipping. These people are so out of tune with reality. Go to Amazon, or any other normal vendor. Tip for consumers:I should have read refund small print before ordering Products used:tee shirt Service Value Shipping Returns Quality Date of experience: January 6, 2023Compared to what? Someone from the company riding a tortoise to your home and delivering your purchases? If I'm ponying up $10 to have something delivered I don't want it coming snail mail. I ordered shirts from Life Is Good a day after I ordered from Busted Tees and I've already received them. And the shipping was half of what Busted Tees charged. Don't advertise fast shipping when you can't deliver (pun intended) on that promise. This order will probably be my last unless they begin giving shirts away. Great job, guys. Tip for consumers:Go somewhere else Service Value Shipping Returns Quality Date of experience: February 3, 2022Order took over 2 1/2 months to be delivered, but it never arrived as they used the wrong address. Numerous attempts to get Busted Tee to respond went unanswered. Busted Tees essentially STOLE $200 from me Tip for consumers:Be very careful when ordering as you appear to have no right to a refund Products used:None; t-shirts never delivered Service Value Shipping Returns Date of experience: January 28, 2022I ordered two t-shirts in Feb for gifts. It's almost April 1 and they still haven't arrived. I emailed asking about my order, almost a week later they responded and provided me with another useless tracking number. I guess I've been scammed idk. Good times! Oh and yes, they sent me an email to review the product lol! I guess I can't take that selfie wearing your stupid t-shirt because it doesn't exist! Tip for consumers:don't shop here Products used:paid never arrived Service Shipping Date of experience: March 29, 2023I ordered t-shirts for family members. Expected at least Hanes' basic quality. Think of the cheapest t-shirt material you can find and that's what they print on. Not only that, their customer service is horrendous. Go somewhere else! Tip for consumers:They appear to be using an offshore support so your chance at actually talking to someone without getting pre-recorded irrelevant responses is low. If you are looking for soft material, forget this company. Products used:T-shirts printing. Service Value Shipping Returns Quality Date of experience: November 11, 2022I wish I'd read reviews here first. Run, don't walk, away from Busted Tees. Bad product, horrible customer service, only automated form letters by email. You will be disappointed and you will have no recourse. Much regret. Busted Tees give online ordering a bad name for sure. Products look great on website but don't get sucked into purchasing. Products used:shirt Service Value Shipping Returns Quality Date of experience: January 19, 2021I ordered 2 hats back in August and this didn't arrive, after quite a few emails they agreed to send new ones out which didn't leave for another 2 weeks. They advertise fast shipping, I understand shipping delays but they continue to advertise 7- 12 days and mine has taken 5 months. I still don't have this parcel! I have tried to email them multiple times to request a refund as this was for a gift with no reply. I also did a review on their site but they only show 5 star reviews Date of experience: January 4, 2022I bought two t-shirts from BustedTees, one for me and one for my daughter. I was really psyched when they arrive, especially because I am a lifelong Trek fan. After the first wash, the ink on both t-shirts had cracked and faded considerably—something that usually takes months of wear and tear and washing. Make your own shirt at Vista Print or buy one at Think Geek... they last a hell of a lot longer. Products used:T-shirts Service Value Shipping Returns Quality Date of experience: April 24, 2021What an absolute waste of money from yet another American company shipping to Canada. Sick and tired of these companies deciding that they have no responsibility once their package leaves their country. If you have a tracking system you should be able to track it from the time it leaves you to the time it gets to me. I have now been waiting more than four weeks for three T-shirts. Absolutely unbelievable and it's absolutely abhorrent it's a disgusting disgusting practice and it's no wonder that this company has so very little star is in its favor. I will never be ordering from busted teas and if you're from Canada and you want to order them don't. You will be disappointed Service Value Shipping Returns Quality Date of experience: December 16, 2021Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome! Products used:Hats - I Plan on purchasing more in the near future. Value Shipping Quality Date of experience: February 26, 2024I'm no fabric connoisseur, but the shirts i received are light weight and feel very comfortable. Very breathable fabric, which i need in California. The shipping, as other reviews state, is god awful. Way over-charge you for shipping (i work for an ecommerce site myself that ships products, i know shipping rates) and it is the slowest possible shipping on every option. This is a huge downfall and probably the only reason Busted Tees isn't going to be my first choice or even my second for future shirt purchases despite how great their products are. In 2017, shipping should cost near nothing. Date of experience: November 21, 2017Ordered 2 T-shirts which took nearly 3 months to arrive even with chasing emails. On arrival the tees did not match the colours shown on the website, not even close. Quality is pretty poor too, very low grade material and end product for what is being charged. Shop elsewhere to avoid disappointment Date of experience: August 2, 2020I have placed several orders, over the last two years, with BustedTees. Each time the shirts are comfortable, good quality shirts that look nice. I usually give these for gifts. This time around I accidentally placed the same order three times, so I cancelled two of the orders and found that the money had already been taken out of my account. When I called customer service (on Black Friday), there was no wait to talk to a representative and she was extremely helpful. The money has since been out back into my account. I will definitely buy from BustedTees again! Service Value Shipping Quality Date of experience: November 27, 2015I have adult children, and I am fully aware of their genders and sizes. You delivered all three in the wrong gender and/or size. When I tried to request a return, I was directed to print out a shipping label, stating that I would have to pay the shipping. Never again, and will advise everyone to stay away from your business. Thanks for messing up a pretty good christmas gift for my kids. Date of experience: December 10, 2018I ordered a shirt in XL and recieved a L. I emailed the *******@bustedtees.com address and received an autorespose offering me 25% discount on another order. I advised I either needed a refund or the correct size shirt with only another autoreponse advising receipt of the email. It has been a week with no additonal response. Their customer service is claerly lacking. Tom H Date of experience: December 27, 2022I bought two shirts well before deadline for Christmas. When it hit 14 business days after purchase I asked for a refund using their refund form and policy guidelines. I was ignored, and today guess what they are shipping with a promse for delivery within 15 business days. Wow, end of January. Fantastic work. The best part was every time I asked for a refund, I was told if I made my order before December 8 I would get it. Liars, liars, liars, do not buy from this business. Tip for consumers:Don't use this company they will ignore you. Products used:I won't use any, I had to replace the items due to delays Service Value Shipping Returns Date of experience: December 20, 2021I was very happy with my order from BustedTees! The tracking was great, and I received my order earlier than initially expected. The shirts fit perfectly, and are of great quality! Overall, I'd definitely order again or recommend to a friend. Date of experience: June 13, 2017Disregard the "fast delivery" on their website. Purchased a t-shirt on December 9th, hoping that it would arrive by Christmas Eve. Unfortunately, I did not receive an email saying that it was shipped or that the item was delivered. I reached out to my loved one, in Florida, Christmas morning only to find out that they did not receive my gift. I went on Busted Tees website only to find out that my t-shirt was shipped on December 22nd! Why did it take that amount of time to ship one shirt! Currently my Christmas gift is sitting somewhere in Tampa waiting to be delivered to Fort Myers. It is a shame how difficult it is anymore to find a legit place. Service Value Shipping Date of experience: December 27, 2021Ordered three shirts. Didn't realize that the shirts aren't produced until after ordered. E-mailed customer service with a complaint about the turn-around time and, instead of snarkily pointing out that the website states that shirts take about 3-5 days to make, the rep apologised, acknolwedged that the notice on the website wasn't as clear as it could be, and gave me a significant discount as a result of the snafu. Great customer service! Date of experience: February 7, 2019I got two tees, both for a good price (with a discount), I live in Canada and they shipped within the estimated time, and the quality is pretty good! Love the site and going to buy again Date of experience: July 9, 2016