I missed my flight from Los Angeles LAX to Manila. My ordeal was hopeless but Falwick helped me get through with it. He stayed on and helped me secure another ticket the next day with not so much extra cost and on the eve of New Year. Thank you So much for all the help! Outstanding service. I'm very happy and satisfied. Reason I chose this business: Quick response and best price. Reason I chose this product: Lots of options to choose from. Service Quality Date of experience: December 29, 2024ASAP Tickets is currently under investigation, and legal action may be taken against them for engaging in consumer fraud. They are in violation of California Business & Professions Code *******, which prohibits deceptive and unfair business practices, including false advertising and bait-and-switch tactics. We were victims of a bait-and-switch scam by ASAP Tickets, resulting in over $2,000.00 in damages. If you have experienced similar issues, please contact us. We aim to keep you informed as we file a lawsuit. DO NOT BOOK WITH ASAP TICKETS—BOOK DIRECTLY WITH AIRLINES. ASAP Tickets is a scam. Tip for consumers:We have launched a consumer fraud investigation and will be filing a lawsuit against ASAP Tickets. Products used:NONE - WE WERE RIPPED OFF BY THIS COMPANY Service Value Shipping Returns Quality Date of experience: January 1, 2025From start to finish, Roman had been extremely helpful, patient, and friendly. He followed up promptly numerous times and provided alternative options for our far-east Asia travel plan. Last but not least, he saved us a bunch of money. Thank you Roman! Reason I chose this business: Had previously used ASAP to buy international tickets and had a great experience. Quality Date of experience: December 26, 2024The representative Prince was very efficient in processing my airline tickets, very patient and polite. I'm an older person and a little slower in the online booking. Your company will certainly the one to go to for my future travels. Thank you! Reason I chose this business: I found you on the web site. Reason I chose this product: I traditionally travel to Europe to visit my family. Quality Date of experience: January 3, 2025I HAVEN'T MET SUCH AN AWESOME TRAVEL AGENT UNTIL I GOT CONNECTED TO MR. FRANZ THE GREAT! I REALLY ENJOYED BOOKING MY FAMILY'S TRAVEL WITH HIM. HE IS SO VERY KNOWLEDGEABLE! SO VERY KIND! COMPASSIONATE! TRAVEL CUSTOMER SERVICE ORIENTED! THANK YOU MR. FRANZ THE GREAT. RESPECTFULLY, ANWAR H. MIR Reason I chose this business: THE COMPANY IS GREAT! THE EMPLOYEES ARE VERY HELPFUL! THEY ARE VERY KNOWLEDGEABLE! MR. FRANZ THE GREAT IS THE KING OF THE COMPANY. THANK YOU ASAP TRAVELS FOR EMPLOYING SUCH A GREAT INDIVIDUAL. Reason I chose this product: MR. FRANZ MADE ME UNDERSTAND HOW IMPORTANT IT IS TO HAVE THE EXTRA COVERAGE ESPECIALLY WITH AN ELDERLY PARENT. THANK YOU MR. FRANZ FOR BEING A CARING TRAVEL AGENT. Quality Date of experience: January 1, 2025I was initially skeptical about booking with ASAP Tickets as I hadn't heard of them before. However, I was pleasantly surprised by their excellent service and competitive pricing. They made the process smooth and straightforward, providing great value for my airline tickets from Toronto to Orlando. Highly recommend giving them a try! Reason I chose this business: "I chose ASAP Tickets because they offered competitive prices and excellent customer service, and the booking process was simple and efficient." Reason I chose this product: "I chose the airline tickets because they fit my travel schedule perfectly, offered a great price, and included all the necessary features I was looking for, such as convenient flight times and reliable airlines." Quality Date of experience: December 26, 2024The over-the-phone service from Holly was fantastic! She pulled up itinerary options quickly for the airline carriers I like to fly, and used my desired arrival date/time as our search process. She sent me links to my options so I could look at them in real time. So glad I clicked on the flight search engine pop-up! Reason I chose this business: The pop-up ad had a good offer listed for the flight destination I was seeking. Reason I chose this product: My ASAP Agent found exactly what I was looking for. Quality Date of experience: December 10, 2024This is my second time doing business with Sherif at ASAP ticket. He is very professional and very satisfied with his transactions and how he handled my ticket purchase. He sent me payment form and after the proper arrangement for the payments i submitted today and was successful. I will definitely come back and will tell my friends about ASAP the secure and excellent source to get your tickets without the hard work. For SHERIF I would give him 5 Stars! Reason I chose this business: Good customer service Reason I chose this product: I need the product for the travel arrangement to be able to fly with Delta airline. Quality Date of experience: January 4, 2025Got my answers in good time Precise with guidance Generous with time, no rush like others Great deal Very humble and a born customer service representative. A rare kind and good for VIP service! Thank slot for employing this guy. When l called l wanted to be refunded as l was not treated right by the previous customer and my option was too use a different travel agency going forward. This guy changed my decision in just the first part of our conversation. He explained clearly and made me understand a lot about asap services. Kudos sir I was given false information on my earlier purchase and meant never to work with asap again but Mr Bhuma changed my decision so l was more than satisfied Reason I chose this business: Has been the best in getting my air tickets Reason I chose this product: I knew you have it always Service Quality Date of experience: December 4, 2024I usually book flights directly with Airlines. However, this time I gave it a try through ASAP. And I'm very impressed with the level of details and options they can provide. Flynn was an excellent to work with and I would highly recommend using their services to find the best option that works for you. Reason I chose this business: I initially googled flight tickets that I can buy with Affirm. And I did not recognize most of the service providers and did not notice ASAP in the top few suggestions either. And then I came across a video by a YouTuber called DreamAbroad that I sometimes follow. And he spoke highly of ASAP Tickets. So, I got the confidence to contact and work with ASAP. And it was a pleasant experience and I'm happy that I know you now. Reason I chose this product: For the options provided and ease. Quality Date of experience: December 4, 2024I had the most wonderful booking agent assist me over the past couple of days. Fensby went above and beyond to assist me, and found a way to make my travel crisis not so chaotic. Thank you Fensby & ASAP, from the bottom of my heart! Fensby deserves a raise! Reason I chose this business: I was out of options and ASAP seemed to be the only I ones who could find a way to help me. Reason I chose this product: I needed to find a way to fly myself and my partner back home from London. Quality Date of experience: December 27, 2024As a teacher, I'm always on the lookout for affordable travel options, and I'm thrilled to have discovered ASAP Tickets. My experience with their agent, Lincoln, was nothing short of exceptional. He was incredibly patient, attentive, and genuinely dedicated to finding me the best deals possible. I felt completely taken care of from start to finish. And as we like to say, we coined this tagline while we were on the phone with him, "If it's from Lincoln, it must be good." Even when I requested changes to my booked ticket, Lincoln handled everything seamlessly and with remarkable reliability. His professionalism and commitment to excellent service made the entire process stress-free and enjoyable. I highly recommend ASAP Tickets to anyone looking for the best flight deals without sacrificing quality or convenience. From booking to boarding, they ensure a smooth and satisfying experience, all while helping you save money. Truly, "If it's from Lincoln, it must be good!" Reason I chose this business: I chose ASAP Tickets because they offer incredibly affordable flight deals without compromising on quality or service. The agent, Lincoln, was patient, helpful, and committed to ensuring I had the best experience, from finding the perfect ticket to making adjustments seamlessly. Their reliability, attention to detail, and customer-first approach made it an easy choice for my travel needs. Reason I chose this product: I chose the product because it offered unbeatable affordability while delivering exceptional service. The agent, Lincoln, ensured I received the best deals tailored to my needs, handled changes with ease, and provided a seamless, stress-free experience. The combination of cost-effectiveness and reliability made it the perfect choice for my travel plans. Quality Date of experience: December 9, 2024Agent Warwick gave us an excellent customer service, found us what we exactly needed in the shortest time posible. We recommend ASAP experimve to all! Reason I chose this business: Recommendations from friends Quality Date of experience: December 30, 2024Having your flight changed with more than 24 hours lay over was very frustrating. However, when you have quite a few helpful agents it helps ease the worries because tgey have the genuine intentions to help. But there are some you talk with that further adds to your stress. Good Reason I chose this business: At first I had a good experience so I thought I'll use them again Reason I chose this product: The promise of earning points [dream points] I hope it's exactly what they promised it to be. Service Quality Date of experience: December 7, 2024It was a wonderful however I hope that the call does not last very long Reason I chose this business: They are helpful Reason I chose this product: Earn points Quality Date of experience: October 14, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) YOSHINORI T. New Hampshire 1 review 0 helpful votes Follow Yoshinori T. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “The best service I have ever received” December 26th, 2024 Verified purchase I am very pleased with Prakash's service which is best of the best. Though my 1st time to use ASAP, I am very satisfied with your overall service. I will definitely return to you yo purchase my airplane tickets from now. Reason I chose this business: Because your service is excellent! Reason I chose this product: Because you can offer me very affordable airplane tickets instantly. Quality Date of experience: December 16, 2024Our reservationist I was very efficient, and worked quickly gathering data and choices to meet our needs and listen carefully and work diligently until he found just the right reservations for us. We will definitely recommend ASAP to our friends and use them again in the future. If you need swift service in an orderly manner with no confusion, please try ASAP. Reason I chose this business: Because of their 20yr experience. Quality Date of experience: December 19, 2024I've used ASAP Tickets before and received amazing deals to Vietnam and to Barcelona but they were like $500 RT for only 6 days. Great deal and I fully enjoyed myself. However, having said that, a flight into the future, say 5 months ahead, is too much of a pain begging in the phone forever even i could have obtained a very similar deal on other sites without has hung to listen to a foreign English speaker that is difficult to understand. In the future, I would certainty use ASAP for spur of the moment flights, but not the booking months ahead, it's to much of a headache. Reason I chose this business: Previous experience Quality Date of experience: December 27, 2024Every time I've compared prices elsewhere.You guys have done better price wise... your staff are excellent people real people that know how to talk to someone as a neighbor. No matter where they are in the world. It's a comfortable enjoyable experience. Reason I chose this business: I've used them in the past Reason I chose this product: Traveling to see family for christmas Quality Date of experience: November 27, 2024Bhuma was very kind, patient and was wuick to think of all the available solutions to make me comfortable. The communication was very consistent and polite! I have been using ASAP Tickets for 6 years now and will continue to do so Reason I chose this business: Easy, Fast and Reliable Quality Date of experience: December 22, 2024Tangerine at ASAP Tickets provided exceptional service, making my satisfaction her absolute priority. She handled every detail with precision and care, staying focused and undistracted throughout the process. Her dedication and professionalism turned a potentially stressful experience into a seamless one. Truly a remarkable agent who goes above and beyond for her clients. Reason I chose this business: I was just looking for a ticket Reason I chose this product: I had to travel Quality Date of experience: November 23, 2024I was worried but when he works with me and gets everything done. ASAP have a wonderful customer service I will let more people know about ASAP Thank you ASAP He was wonderful working with him and he makes everything easy for me I was stressed out about finding trinkets Service Quality Date of experience: January 3, 2025Rachna was incredibly helpful and provided awesome customer service! She took care of rescheduling the tickets and followed up to make sure everything was handled smoothly. Much appreciated! Rachna and Prerna were both very helpful. The main customer service line I initially contacted was busy and difficult to reach. Prerna, the sales rep who sold the tickets, provided great support. Service Quality Date of experience: January 4, 2025Miss Lucinda was my ticket booking agent. I started as merely an inquiry to compare with other airlines and booking agents; however, her excellent dealings, persuasive actions, and meeting my challenging requirements and limitations made me book the tickets despite my initial intentions. She is very co cordial, and competent and goes beyond her regular scope of services to fulfil the requirements of the customer. Hope ASAP has more staff like her. Reason I chose this business: I did not regret calling on and booking after my pleasant experience with Miss Lucinda. Reason I chose this product: Economy and Security of my journey. Quality Date of experience: November 19, 2024Geneva has been patient with assisting us on flights going to Manila. She also gives advise and is just very helpful and always prompt to reply. Thank you very much! Reason I chose this business: I receieved a promo from my boyfriend’s email Reason I chose this product: We tried again and always very friendly agents Quality Date of experience: December 13, 2024Stacy gave me great service got everything done in an in a timely manner.Also wasn't awkward or anything like that when I had a wait for the tickets to be print out overall perfect example of great service. Reason I chose this business: I found ASAP tickets on Google Reason I chose this product: Because I want to go to Japan with my mom Quality Date of experience: November 15, 2024