Ordered from this site multiple times and every single time my daughter had to wait a whole year to wear that one outfit because it was to big a 12-18 months should not fit like a 2-3T it makes no senseThis is literally the only thing we don't want to compromise with when buying an outfit for a newborn. After reading multiple reviews I went ahead and bought 6 outfits, (onesies, woollen clothes, 100 % cotton labelled one) for my nephew n imagine my embarrassment when all of them came out looking like flimsy rags with faded print. I ordered for the us to be delivered in Seattle n from India (paid in Rs) do I don't know where it got delivered from but I was so disappointed especially when the pics of the clothes they have put is so good looking. I'm never buying from here again. Tip for consumers:Don’t go for it unless you go through the reviews Products used:Onsie, jacket , 100% cotton labelled clothes Service Value Shipping QualityI placed an online order and 5 minutes later I realized I ordered an item that I already had. I cancelled the order right away and was told I'd have my money back in 14 business days. That was February 18th. It is now March 11th and I still have not gotten my refund. This is not a company to trust. Service ReturnsI ABSOLUTELY love Patpat! I love the styles and designs of the clothes. I love the quality of the clothes sold here. However, my only complaint is that there are NO OPTIONS for larger men. Please, please, please start making 3x and 4x sizes for the men. It breaks my heart that I can only buy matching clothes for my daughter and I. There are no options for my husband to be able to match us because he wears a 3x. Please be more inclusive. Thanks! Service Value Shipping Returns QualityI have ordered on pat pat clothes for my kid. Still I have not received my order. I have placed my order on 06-02-2023….i have tried calling to customer care but I did not get answer from past many days. Send my order as soon as possible to door delivery….it's been very long. Refund my money backNo life,they promise return of product in 7 days and 8th day all the products got damage. I brought their product and face the same. It's expensive and fake products Tip for consumers:Fake company selling fake products Products used:Showerhead Service Value Shipping Returns QualityTrash junk crap sizes are not accurate. Meant to fit tiny people and not real sized ones. Bought family set for very thin daughter and her very thin husband and very thin children. They were scratchy, did not fit-too tight. My daughter was appalled. I hope no one else is taken in by this site. Good luck reaching anyone. I am going to contest this purchase as fraud. I paid a real price. I live in the US and so does my daughter with her family. They say they will send confirming order, they didn't, but they certainly charged my credit card. I am going to contest this. Tip for consumers:do not waste your time buying PatPat. I thought it odd that I was never sent a confirmation order (so good look on this review even going forward) Products used:Family christmas pajamas.Please do not order from here. I had ordered 4 items and it says delivered on 15th dec and i haven't received anything. I stay in Mumbai and it says delivered to ghaziabad. No one is helping me either get the order delivered to me or refund the amount. Have tried contacting them but there's no response whatsoever. Order at your own risk.BIG UP & RESPECT to KIM B, for helping me out. I'm loving all the clothes. Kim B, I place another order. Please don't take 3 months this time. A girl baby is on the way to being born on July 7th 2022. Tip for consumers:Great quality of clothes and affordable for all. There are clothes accessories shoe bags you name it. Tell a friend and bring all your family you won't be sorry but happy.it may take a longer time frame to reach you. But it is worth it. BIG UP KIM B. Products used:Clothes for my 3 years son. And now a newborn baby girl. Service Value Shipping Returns Quality loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.urlPhoto === "undefined"; }, callback: function() { app.urlPhoto(); } })I had the best experience with buying from PatPat, all outfits are nice except for few returns as a result of size. The return and refund process was smooth and customer service was fast and efficient. Very nice quality of clothes and items. The prices are also very reasonable considering the high quality of the clothes. Overall, I highly recommend PatPat for anyone looking for great quality, stylish and affordable children's clothing. Thank you for all your help SUSIE B, I appreciate it Products used:All products purchased Service Value Shipping Returns QualityIm absolutely delighted with the PatPat service! I recently ordered several things for my babies and I was pleasantly surprised by the quality of the goods and the speed of delivery.The clothes turned out to be not only stylish and fashionable, but also very comfortable for children.In addition, the prices on the site are really affordable, which makes shopping here even more attractive. Thank you PatPat for excellent service and quality products! I will gladly order here again. Service Value Shipping Returns QualityThey have good quality and good products the only problem I have with them they take too long to delivery the items and they don't have a customer service number,other than that I like them. Tip for consumers:I know it’s a oversea shipping but they need to take less days for the shipping Products used:Clothes Service Value Shipping Returns QualityI ordered a coat for my 2 year old on the 9th of October. I was supposed to get it by the 20th A. K. A today and it's still "according to tracking 2,800and some miles away and UPS is still waiting for it to come. This was through Walmart so I assumed it would make it. Still waiting with no word. I'm pissed and my baby is cold. Tip for consumers:Order a Toddller coat a year ahead. Products used:Toddler Winter coatCanadian Buyers Beware! I just made a purchase on the Pat Pat Canada site, the total was $275 however the company charged my Credit Card $384. When I inquired about the additional charge the agent to me "We charged you in US Dollars when you made your purchase. The amount you saw online is just an estimated amount when converted to your country's currency based on the previously recorded exchange rate since you need to pay your order in your country's rate value"... No where on the site does it say that you will be charged in American Dollars. This is very misleading and should be addressed by the company!Awful company. I received summer clothes made of polyester very hot. They didn't fit right so I tried to return. I had paid with prepaid Visa that was thrown out so they would not refund me in any other way. Completely unreasonable. They are not human just a computer telling you the same thing over and over and giving a dam. They essentially stole my money. Products used:Tank top Service Value Shipping Returns QualityI've ordered a number of items at PatPat, and I wondered how they could provide cute clothes at much lower prices than many companies. I did some digging, and I found that PatPat provided very vague answers to journalists regarding the conditions of its workers. I don't plan to order from them again because I only want to support companies that provide fair wages and tolerable working conditions for their workers.I have purchased for the last couple of years PatPat for our family for Christmas. Tried to give them the benefit of the doubt but never again. If you are ordering you best get 1 to 2 sizes larger than you normally wear. Pants are somewhat cut small but the XL shirt in Women's is like a medium. Also the material is very rayon/polyester and seems very hot even in winter. Not comfortable. They have a big variety and size choice but I am going to start early and try to find something that has some cotton that is somewhere absorbent and cooler. I have been disappointed for the last time.The customer service is good John P help me to resolve a problem happened with my order and i got refund for my mistake itemCompletely love PatPat clothing and am very pleased with my purchases todate. The clothes are just beautiful. You can also purchase little lights and kitchen ware and Christmas decorations and presents and cushion covers. It's very reasonable and the quality of the items are excellent. I would highly recommend this website to everyone looking for quality clothing and beautiful products. The customer service is excellent and they try in every way possible to help you, I dealt with Mary recently and she was more than helpful dealing with my complaint. Thank you patpat. Tip for consumers:It's a very good website and is quite good for small household items like lights and kitchen ware and Products used:Shoes dresses tops coats hair accessories cushions lights Christmas stuff baby clothing Service Value Shipping Returns QualityI love shopping for baby clothes in this website. They are very cute, affordable, and excellent quality based on my experience. Customer service is another good thing about it. They are very helpful and they always make sure their customers are happy. They also have other categories to choose from. They are also individually packed. I recommend this site101% Tip for consumers:Always check customers reviews Products used:Baby clothing, birthday suppliesOrdered quite some items from this company only to find out that they were cheap quality and not true to size. My true problem, however, deals with two specific items. One item was not true to the advertised color at all (a dull gray-green rather than dark green as shown on the website). The other item -- a breastfeeding top -- doesn't even cover my breasts when worn normally! To make matters worse, I have tried filing a product quality complaint using their website but the page never submits. Lastly, I have noticed that some enthusiastic reviewers on this site and others have used the same very specific wording, which has made me question their positive experience, and in agreeing to write this review I got a message from sitejabber stating that this company has been known to offer "discounts, coupons or other compensation in exchange for reviews." Do not trust that your experience will be better than mine!Patpat is now my favourite online store for the whole family. We purchased a lot this summer and every one loves our dresses and matching clothes. Thanks to Claire D also from customer service she help us with our return, so fast and easy. Tip for consumers:The return and refund policy is fast and quick if you choose to use it a voucher to be use for your next purchase. Products used:clothes, dressesQuality of the fabric is really great, stitches are clean. Fit can be improved, but that is expected if you're catering to people of various sizes. Customer service I received from Crystal regarding a fit issue was promptly and satisfactorily resolved. Would recommend this site.Perfect site for beautiful baby clothes to good prices. One order of many, got lost, and the PatPat team helped me solve it in a good way. I just started with there chat on the website and then we emailed. Worked smoothly. Products used:Shoes, clothes, toysSo those of you who had similar problem with mine such as long delivery, please contact with the customer service and wait for their response. Probably needless to say that you can track via post company website. I did the same but for some reason started doubting about everything once the time crossed one months frame! Also I ordered things for special occasion. This all affected my patience and I started contacting customer service team. They tried their best to support me. Anyway, today I had received my parcel and was very glad. So now I have no doubt they are NO SCAM. I think the customs clearance took long time. Maybe due to current border issues. I hope this will be sorted soon. And yes, I was quite satisfied with the quality of the clothes. Everything is just the way they are on PatPat app.