I ordered flowers for my wife for Valentine's Day it was supposed to be a surprise but for some reason they decided to send her an email to let her know they might be delayed. Why on earth would you email the recipient. I called the customer service and got a foreigner who I couldn't understand at all. So basically I will not be doing business with them ever again. Products used:Flowers Service Value Shipping Returns QualityWorst experience I have ever had with a Florist. Would never recommend or use them again. Ordered flowers two days in advance for delivery. They not only said they were out of balloons for the order, but then never delivered the flowers. They had the nerve to say there was not a local florist to do them. First that is a lie, second, why would you not tell me until the day was over. It was a person's birthday! Horrible! Never use! Tip for consumers:Horrible service. Absolute disappointment. Never again! Products used:none. They ruined the day! Service Value Shipping ReturnsI am in Australia and have been ordering flower arrangements from From You Flowers. Last 2 Christmases, both arrangements were disappointing! The delivered item didn't look anything like the one posted on the website! Ordered for Mother's day gift last week, a Pomegranate bonsai plant, it arrived on time (at least) but in a very appalling state! The vase was tilted on its side, soil everywhere and bonsai was wilted! Still waiting for FULL refund! Service Value Shipping Returns QualityWith Covid hurting us financially we have become almost homeless. But an Anniversary is special so i made the sacrifice to get flowers. Bad idea to not go myself. They never showed up at all. They would not emmediately give a refund until "investigated" so i could buy others. Basically it ruined the needed surprise my wife needed for our anniversary. More disappointing than i can express. Would never recommend. Customs service is sub par. Tip for consumers:Don't use this site Products used:Florist Service Value Shipping Returns QualityReceived only baby's breath - literally. I cannot believe it and the company made no attempt to right the wrong that ruined my mother's b-day surprise. Service Value Shipping Returns QualityNon-delivery, charged me $183, disappointed both the intended recipient and me, made 100 excuses for non-performance (none valid). Seriously, if you can find another florist, I strongly urge you to do so as this lot are incompetent.I ordered some flowers for my mom on Tuesday for Mother's Day, they allowed me to select between to 8th and the 9th. Let me also add they are way over priced! And shipping is ridiculous $14.99 for shipping is way over priced. They turned around last minute to tell me they can't deliver my order until the 11th. Now. It's too late to cancel and go elsewhere because it's the day before Mother's Day so I'm out of luck. They gave me 10% off like that's gonna make things better, WRONG! It doesn't they could have refunded the 14.99 for shipping and it still wouldn't have been okay. Plus when they give you a discount they Turn around and jack up the prices so your really not getting a discount or any type of deal. Total rip off! Tip for consumers:Don’t order from this rip off company. Order from a local florist because you’ll get it in the time frame that they tell you and they won’t change the date on you. Small businesses within your community are WAY BETTER! This company sucks! Products used:Flowers Service Value Shipping Returns QualityFlowers were delivered dead. They only refunded me 1/3 of what i paid. This is a scam. I will never buy from them again. Products used:Flowers Service Value Shipping Returns QualityWe ordered a deluxe wicker basket with lots of blue flowers. The basket used was not what was shown. Only one blue flower and sparely filled. Was very disappointed and embarrassed. Horrible company to deal with. Its a complete waste of money and what you see is not what they deliver. Tip for consumers:This company is showing flower arrangements that are not being delivered as shown. Will never use this company again. Products used:Ordered flower arrangement for a viewing and what I recieved was not what was shown on their website. Was offered a 20%.discount. Service Value Shipping Returns QualityOrdered flowers for Mother's Day based on special ad. Received not what was advertised but a bouquet that looked old and not even resembling fresh as in ad. Appears like classic Bait and Switch in this business. Called company and emailed to report product. Received a coupon for a new order but refused to refund this costly unflattering bouquet. Absolutely warn others to be aware and look at reviews for this company referred to As Flowers From You!Thanks for the free delivery incentive. Otherwise, could not afford to send this gift to a friend of over 68 Years.The first time I completed the order I was surprised at the delivery charge. I put it through again and ordered the smaller size in the flowers and it still came through in the medium.....trying to lower cost. So I sent it through one more time and it did take the smaller bouquet (even though I really wanted the next size up). I appreciate the discount in prices and I'm sure they will be beautiful!!. I really appreciate that you are willing to deliver this during a "down" time.Should have checked their Facebook page mentions before ordering. You get nowhere near what is sold to you and it appears they will just send whatever after looking at what other people ordered vs what they got. If you care about what you are sending you should give this place a hard pass. Service Value Returns QualityMissed funeral, set up delivery to Home address, didn't arrive until a day later, dried vase, NO CARD! Not like picture, Lilies not even open! Shameful! Family flying out a day later, so they gave to me... please see photos... oh, and tracked delivery... they started in Tennessee... Funeral was in MINNESOTA! Where it it 25 degrees outside! DisgracefulI had thought the flowers would ne from a local shop here in San Antonio. Instead they came out of Arlington Tx. The package inside the shipping box was so tightly bound with plastic sheet wrap, elastic string loops and plastic ties that when carefully unwrapped, the flower heads had shriveled and the leaves were falling off. I have to say, that heat may have been a large factor; I guess there's not much that could prevent that during our Texas summer. Anyway, I hope that maybe by tomorrow, after an overnight in a vase of cool water and the pack of plant food, they'll perk up.It was very important to me that my Mother received her flowers on the same day that I ordered them. It would have been my parents 65th wedding anniversary, but my dad passed away in January of this year. My Mom commented on how nice and kind the young girl who delivered them was to her and she called and said to me, "the flowers are just beautiful!." Would recommend from you flowers.com :) Best, CatherineI ordered flowers from foryouflowers.com and will never do it again. The flowers that showed up was wilted and not at all like it was in the picture. They wanted to send me another order after the event date and when I did not want to do that the offered me a 30% refund after more deliberating they upped it to 50%. Atleast I am getting something back some of my money. But I still had Togo and by more flowers for the event. Come on people make sure you use reputable flower shops to do work for you. This mistake ruined a special event for us Products used:Flowers Service Value Shipping Returns QualityThe service fee negates the discount offered and that seems a bit unfair.requested delivery by noon and received at 4;42 pm. I understand circumstances due to carina virus shut down so overall the experience was good.My boss had a baby and I choose what looked like a beautiful bouquet of flowers - when she posted the picture of what she received it was a total embarrassment - looked like my 5 year old went and picked a bunch of flowers and leaves from outside. None of the flowers in the photo were in the "bouquet". I also paid more for deluxe and it was tiny. If they get caught they send a partial refund. Absolute SCAM! Tip for consumers:Use another company Value QualityYou charged me handling fees for each item delivered to the same address. So 50 dollars for 2 baskets and flowers overall. You should said that upfront before i got to the purchase screen. Felt deceived. If this was 15 bucks for all handling, id recommend you to friends. Bit for almost 65 dollars, i am not.These look like fake reviews. Just look at Yelp for the real ones… Awful company. You won't get what you ordered and they will only offer a very partial refund. SCAM. Tip for consumers:Just don’t even give yourself the headache Products used:Flowers Service Value Shipping Returns QualityLove the versatility of your arrangements. It was annoying to go back and forth though with all the difference prices. I'll see a certain price and then at the end of checkout I'd see wayyy more than i expected to pay. I just wish you had a chart explaining prices for handling and then the taxes. I like your website but it would be faster to make my choice if i knew about all the hidden fees first.$15 for handling? Why not just include that in the price before the fact? I'd like to know what I'm paying beforehand. Not after I've chosen a bouquet and written the note and entered all of my card info and addresses. Before. I probably won't end up using this company again, because I don't like feeling duped...I ordered flowers 4 days in advance. They sent me an invoice and canceled my order without any notification or explanation. I had to call them when I found out the flowers were not delivered. They said it was because of a past dispute. Well if that's the case I guess this will be our 2nd dispute. Supposedly it's company policy to ask 2x to speak to a manager which they keep you on hold for a very long time. They should have sent out a notification so I could order flowers from somewhere else but it seems to be their company policy NOT to notify you. Do not use this company. Tip for consumers:Check the BBC reviews on this company and other sites. Lots of people have had problems with this company. I recommend not using this company at all. Products used:One dozen rainbow roses Service Value Shipping ReturnsI ordered flowers for "guaranteed" next business day and paid the $18 delivery fee happily. "Delivery day" arrived and no flowers were received and eventually I got an email with no explanation saying they were delayed two days. That is not what a guarantee is and the company did nothing to resolve this problem. They are no cheaper than any other site but less reliable and have poor customer service, would recommend seeking out alternatives. I made an account specifically to write this review because the experience was so poor. Tip for consumers:Don't use this site if you want your flowers delivered on a specific day reliably. Service Value Shipping Returns