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  • Site Name:forzieri uk
  • Site Url:http://uk.forzieri.com
  • Coupon use:How to use forzieri uk coupon
  • Description:Forzieri is a large-scale comprehensive shopping website, is a family of luxury shops, high-end and luxury online shopping is representative, is the global luxury hunter and fashion fanatics palace.
  • forzieri uk Review

    I am absolutely thrilled with the quality of the leather luggage that I purchased and the outstanding, friendly and efficient customer service that I received from Forzieri. I am always a little nervous when I purchase overseas, but Alex and Eva put me completely at ease. The luggage is BEAUTIFUL and they made every effort possible to make sure that I received it in time for my vacation. Products used:Leather Luggage Service Value Shipping Quality
    I placed an order for a Marni bag on the 22/7/2020 (order no: 9041731). It has been 10 weeks and after multiple emails, the customer support claimed that there is a delay from Marni side thus the item is not in stock. After waiting for 10 weeks, I decided to cancel and request a refund. The moment I asked for a refund, they told me the item was shipped and I will be provided with a tracking number soon. After 3 days, I have not received any tracking number and no updates. The item is worth almost AUD 2000 and the customer service was absolutely poor and disappointing. If I could give zero star I would.
    12/9/20 - I placed an order and paid $12 for shipping. Site said it would ship in 3 days. 12/18/20 - Contacted Forzieri, I have heard NOTHING. "Customer service"(yes, I put that in quotes because customer service is nonexistent) blames supplier, says package will ship 12/21. 12/21/20 - says that package sent. Gave me a Fedex tracking number that has no information. 12/31/20 - called Fedex as package was not updated since 12/22. They said it is still in Italy and I need to contact Forzieri. Forzieri says "sorry, package was blocked". 1/4/2021 - Forzieri emails to say it is in USA and can expect delivery in 1-2 days. 1/6/2021 - still no delivery, I told them to deliver by 1/8 or I will contact my credit card company to open dispute. 1/7/2021 - Forzieri says sorry again. 1/8/2021 - still no package. I called and had payment reversed and opened dispute. 1/12/2021 - Package finally delivered - 5 WEEKS AFTER ORDERED! I ask them to please refund my $12 shipping fee, they say no can only offer credit for next order. ARE YOU KIDDING ME! I will NEVER order from your company again. ******PLEASE THINK BEFORE YOU ORDER FROM FORZIERI!******* Service Value Shipping Quality
    Bought an allessi kettle for 200 pounds was faulty from day one kept not switching on Would not repair or refund because I changed plug on appliance to uk 3 pin came with euro 2 pin this was 6 months ago still no further forward lost all my money terrible customer service
    I had a great time ordering from forzieri and the prices on their merchandise was very competitive and their service was outstanding. I highly recommend them for fine Italian products with out breaking the bank.
    Do not make order with several products mixed with discount products. The moment of refund you will face serious problems. The worst customer service. They don't want to buy from them. They do not want customers as far as I can see from their behavior. I was a regular customer. But now I will never buy from them again. They do not respect their customers. I made a mistake of the amount of my PayPal refund and took it advantage of it. According to my mistake they refund me 170 euro less event though they knew what should be the right amount of refund. Instead of 816 euro they return me 640 euro. Unprofessional staff.
    Poor platform. Beware when you input your address, the second address line might not be successfully stored in their system, but the worst is that when you contact their CS, no matter via CS form, facebook, reply to confirmation even their helpdesk email, no one replies you, even you quote your order number and mention the issue (e.g. Incomplete shipping address list in order detail), on one cares and they would just push the parcel and deliver a very bad experience. I don't recommend the site, there are too many other choices, pick something better like Farfetch, net-a-porter etc,
    I ordered a handbag. The order process was simple and the bag arrived in good time. I decided it was not what I wanted, so I followed instructions and received my label to return the bag. I returned it and obtained confirmation from the shipper that Forzieri had received the return. Today is day 21, and my account still shows "awaiting returned item." I have e-mailed twice: no response. I called about ten days after my return was received and was told it takes about 14 days to process. VERY DISAPPOINTED.
    Refund issued after much time and aggravation. Alex Baronio is the person to contact regarding any return issues. Everyone else is useless.
    You will not be disappointed, I love my item. It came wrap nicely. It's safe to order from this site. Happy Shopping
    Totally easy experience. Great shipping. No problems. Bought a Westwood dress, v arrived very quickly, great quality... For once no issues! Products used:Dress Service Value Shipping Quality
    I wanted to return something and the Forzieri team was so nice and helpful, this is why I shop there. Too bad others can't learn from these guys.
    Be really careful when you shop with Forzieri.com, they published "Free Return" & "Customer satisfaction guaranteed" only to selected countries' customers. I didn't realize this until I made a so called free return as I only get refunded less than one third of amount paid due to return cost and custom cost deduction, which means I pay more than two third of price for Nothing! And the worst is, I requested for return this item due to the item was damaged. I emailed them to request for balance refund or exchange with same non-faulty item but they rejected my request and asked me to make new purchase pay for another same full price. How ridiculous is their customer services that they don't think of customer side just stand on their own unfair policy. I was really regret I made purchase with Forzieri.com and will never shop there again.
    Wow, what a wonderful customer experience! I ordered my handbag late Monday night 7/1/19 and received this 10/1/19. I live in Australia, and am a regular online shopper. So to receive something so quickly from the other side of the world was fantastic ( and left me shocked!) The bag arrived beautifully wrapped and packaged. I received regular updates as to when it would arrive. I highly recommend Forzieri and can't wait to buy something from this site again.
    Despite some bad reviews read around, I still decided to purchasd a MK bag on Forzieri (I found a 20% OFF coupon online) and what did I get: Great packaging, delivery in two days and, most important, my girlfriend was happy very happy about it. I'd recommend.
    Here is to appreciate the fantastic service delivery received from Alex in the processing of this order. Great job
    This site has some very beautiful clothes. I purchased a coat from here that I absolutely love. I would definitely shop here again. I didn’t have any problem with shipping. The coat is very well made and extremely comfortable.
    Excellent customer service from the team at Forzieri. My order arrived faster than expected, beautifully packaged with a card who prepared my order, which I though was a lovely touch. The item I purchased was nearly £80 cheaper on forzieri than other websites. I will definitely be using this website again
    High quality, fast delivery and beautiful packaging and presentation. Will definitely be shopping with this retailer again.
    I've ordered Le Parmentier bag for my mother for NYE and it arrived this Friday quicker than I expected. The package is very nice and I love the bag! Thank you.
    PURCHASED A LEATHER HANDBAG FOR OVER AUD450 PLUS POSTAGE AND WHEN IT CAME IT WAS NOT A GOOD PRODUCT EG. NO STITCHING, EXPOSED SEAMS, A VERYY POOR QUALITY ITEM ALTHOUGH ADVERTISED AS A LUXURY HIGH QUALITY ITEM. I DEMANDED A REFUND THE SAME DAY I RECEIVED IT AND THEN GOT A RUN AROUND FOR OVER 2 MONTHS AND EVEN ONE MONTH AFTER THEY RECEIVED IT THEY THEN DEDUCT AUD132.00 CLAIMING IT IS FOR RETURN CUSTOMS AND DUTY WHICH IS A COMPLETE SCAM AS IT IS A RETURNING ITEM ORIGINATING FROM THE ORIGINAL EUROPEAN STORE SO CUSTOMS AND TAXES ARE NOT PAYABLE AND I STILL DON'T HAVE MY MONEY BACK AFTER 4 MONTHS. THEIR WEBSITE CLEARLY STATES FREE RETURNS BUT THEY KEPT 1/3 OF THE PURCHASE PRICE AND LIED ABOUT WHY THEY ARE KEEPING IT BUT EARLIER OFFERED TO ABSORB THE CUSTOMS AND TAXES AS LONG AS I KEPT THE ORIGINAL PURCHASE PRICE IN CREDIT WITH THEM AND MADE ANOTHER PURCHASE - CLEARLY THIS IS SCAM AND THEY ARE MAKING MONEY FOR NOTHING. I WILL BE REPORTING THIS TO THE ITALIAN FRAUD DEPARTMENT TO THE MINISTRY OF POLICE AND CONSUMER AFFAIRS. FORZIERI ARE OPERATING OUTSIDE THE LAW AND HOLDING INTERNATIONAL BUYERS TO RANSOM.
    I'm surprised at the bad reviews. I've only had great experiences with the site. I've purchased 3 balmain pieces at separate times. A bag, WOC, and ankle boots. Bag and ankle boots were at great prices. The boots I received were in impeccable, clearly unworn condition. The bag was is great condition too although I did find one small scratch on the surface. I am picky though so 99% of people would not have seen this. I've also made a few orders that I needed to cancel so that I could combine shipping, and customer service was quick to respond and accommodate my requests. Shipping was incredibly fast. I purchased boots the past Sunday and I received them Thursday. Italy to California, USA. Everything was packaged beautifully and carefully. The wallet I returned because there was a scratch and black glue marks on the inside. The return process was quick, free, and easy. They sent me a refund within a few days of receiving the package. I will keep purchasing from this site!
    What can I say from purchase to delivery the service was impeccable the customer service I received was second to none and the choice of handbags and prices packaging are first rate
    This is the 1st time I buy from Forzieri and it's an excellent experience. It only takes 2 days to delivery to Australia and the package is amazing. I would definitely purchase again and recommend it to my friends. Thank you for everything.
    Absolutely love my MCM bag, brand new, authentic, take NO time only 2 days from Italy, I would come back, perfect.

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