So after over a year membership at Costco I rang up my cart and went to check out and for some reason a mainstream store does not accept mastercard? Never mind being embarrassed I'm about to cancel my Costco membership membership over this s*** I had no idea they didn't except MasterCard I mean what kind of large retail outlet would not accept a worldwide card? Either way f*** that embarrassment I'm over Costco Products used:$#*! costco Service Value Shipping Returns QualitySo for several years I have been buying Costco Rotisserie chicken. However the last few purchases have been kinda iffy. So today I purchased a chicken after waiting in a line for it to come out of the oven. I noticed when I was taking the meat off the bone to put in my soup there was another set of breast underneath the ones I took apart. Pretty strange, never seen this before, however this is the last Rotisserie chicken I will be purchasing from them. Service Value QualitySincerely speaking I know no other places with such a big assortment and such friendly pricing. Costco has managed to become a lover for many people around the US due to its mild pricing policy and always fresh products. I shop here regularly, I assume if I would visit other stores, I would've paid way more money that I pay at Costco for the SAME PRODUCTS! So, guys, thank you very much, wish you all the best only the best!Left front door OPEN, lights on, and snuck away so they didn't have to install or haul away. Absolutely disgusting company practice! Taking advantage of less fortunate family's. Costco refused to refund my money since I'm doing the haul away and the install myself with help from the neighbor. Tip for consumers:Shop elsewhere, deal was too good to be true Service Value Shipping QualityThe Costco Bakery never disappoints with its delicious and affordable baked goods. Whether it's their famous sheet cakes, fresh bread, or decadent pastries, everything is made with high-quality ingredients and baked to perfection. The prices are unbeatable, and the portions are generous. I always make sure to pick up something from the Costco Bakery during my shopping trips.Costco pharmacy at Seminole, Florida sold me dangerous artheritis pain ointment that damage organs and kill. Name: Diclofenac Sodium gel. I complained to the pharmacy. They ignored me. Dr. Adel KhalifaOrdered tires. One week later Costco cancels order by email. They actually were not in stock although they told me they were. They are not really sure why took a week to figure that out. Now other places I looked at for tires are also out. Unable to leave voice review after call with customer service. Service ShippingI've had consistently positive experiences with the Costco Pharmacy. The pharmacists are knowledgeable and attentive, and the prescription fill times are usually fast, even during peak hours. I appreciate the convenience of being able to refill prescriptions online or via the Costco app. Plus, the prices for medications are often significantly lower compared to other pharmacies, making Costco my pharmacy of choice.Not quite sure when Costco did this as I had always use my debit card to pay. Attempted to check out online for a pick up and card was declined. However, there's a hold on my bank account. Again, attempted to check out and card was declined with another hold on my bank account. What's going on Costco? You don't take MasterCard, but for some reason you can put a hold on my account for seven days. I really question that logic. Will be cancelling my membership after this! Tip for consumers:When to another store for an online purchase with pick up.They were horrible. The whole thing was nothing but fat. It cost me $17 for the rack, couldn't even eat it without the fat all through it. It was discussing. Ruined my whole dinner. Never againReported Citibank Costco credit card. Your membership with Costco gets cancelled immediately. We were not informed that our membership became invalid. We use the actual membership card which revealed at the gas pump that our membership is "invalid". 7 weeks of membership stolen by Costco. Extended membership by one month with no evidence from Corporate that has changed as of this review. Regul Products used:Membership Service ValueThey must have a different hiring criteria for the pharmacy. They are RUDE. I had a script transferred to them. Kept telling me, after hours, that they had not received the script. I kept calling the doctor that was sending the script and they faxed it repeatedly. THEY, not COSTCO, finally called the pharmacy. Their fax machine wasn't working. Then they failed to text me that the script was ready after 6 hours. I really could used that inhaler since I have pneumonia. They just shrugged. Products used:PrescriptionA once great company has now gone to s**t! Product quality is not what it was, prices are not much cheaper than retail, check out lines are long, stores are overcrowded, customer service has dropped. I have had a executive membership.for 15+ years. At this point its not worth renewing. Feeling ripped off. Seems like Costco gives membership for very little to anyone these days and letting illegal citizens in to access membership privileges. I'll be switching to Amazon prime and Walmart +. Tip for consumers:Very difficult to contact company outside their business hours. I would have to otherwise drive a half hour to return product. Products used:Food: burritos Service Value Returns QualityI've had excellent experiences with the Costco Tire Center. The prices are unbeatable, especially considering the quality of tires and the included services like installation, rotation, and balancing. The staff are knowledgeable and efficient, and the wait times are usually minimal. Plus, the warranty and satisfaction guarantee provide added peace of mind.Have been to Costco in Summerlin Nevada twice during the current Covid crisis. My wife and I are amazed at the very careful planning and extraordinary service the entire store is doing. We are seniors, and have been members for several years. We are very thankful to you and especially the Summerlin Costco. We wish you all the best, and we hope you all are healthy during the crisis, and that you stay healthy. Our best wishes. Leon and Judy AngelAs I noticed by the years, whatever I bought in Costco was with some issues. By example, toilet paper is not the same quality as use to be for whole rolls. Taquitos rolls come with two boxes. One of them is always staffed with chicken, other one there is no chicken at all. Clothes are almost every time I purchased, miss measurement. Definitely,it's not store for the people who know products quality. Products used:The food , papers… Service Value Returns QualityWhen I ask Tim at the Electronics Department For help with the wireless printer, he shows and explained to me in detail. What's pros and cons for each brand and that's what I needed. He is a knowledgeable guy with a friendly smile. Big thumbs up for Mr. Tim. Service Value Shipping ReturnsI think of Costco as one of the best places to shop, including the warehouse, Costco.com, and their premier customer service. However, here is one thing that is not organized well. I bought two items together at Costco.com - a TV, and a TV mount, it was one order. Shortly after, I got 3 text messages from UPS like "Great news! Your shipment is on the way!" and "That's the day! Your Costco shipment is out for delivery with UPS". We waited all day, but only the TV mount was delivered. It turned out that TV was actually shipped with different carrier and the earliest delivery was like 2 weeks away, and way off from the promised delivery date at the time of order. How were we supposed to know that there are different carriers, and that for TV we actually have to schedule delivery separately from that carrier? The UPS messaging was great, but it did not say that it is your TV mount coming, doesn't it sound like the whole thing? How difficult would it be for Costco to communicate this clearly to the customers? For example, split the order in separate orders if there are different carriers? Require carriers like Costco Logistics to proactively and clearly communicate to customers? Service Value Shipping Returns QualityI ordered a refrigerator from Costco in April. After waiting a month they scheduled a delivery. I had a contractor and plumber standing by in case they had to make a modifications to make it fit. An hour before the scheduled delivery, they called and said they couldn't find it. After several days I finally talked to a supervisor who said indeed it was lost and ordered another on an expedited basis. The second one arrived and it wouldn't fit because the published specifications were in error. The installation tom set up an appointment for the following week and placed the refrigerator in my family room. The day comes and no installation crew. No one knows anything about it. I don't know who to call... no one knows anything and I'm sitting with a refrigerator in my family room. Never again Costco. Products used:Refrigerator Service Value Shipping Returns QualityCostco's practice of insisting on presenting your membership card before even entering the check out line and then again upon exiting their 'warehouse' along with proof of receipt is, in my opinion, counterproductive to showing appreciation to valued customers and frankly could almost be viewed as discriminatory. It's like stereotyping all their customers as a bunch of thieves. I'll take my business elsewhere, where a feel more welcomed and like a valued customer after dropping my wad a cash. The only people who I believe appreciate this treatment are the two employees who get paid to do this asinine job!I have always liked Costco, but I now plan to go even more after that manager stood up to a foolish customer who refused to wear a mask.F I could leave zero stars I would. Ordered a dishwasher for delivery/install, and have been chasing them for a month to try to get it. Customer service so far has all blamed the last person we spoke to, lied about leadership/ VP involvement in their logistics, blamed the weather, and then come to realize that they don't actually have anyone in our area to take up the installation contract. That took a MONTH. To compensate? They will reimburse me for the installation that I now have to arrange, even though that was part of the cost of ordering it. They have been awful awful awful. Do not under any circumstance buy small appliances through them - Save your time and energy. Service Value Shipping QualityHow can such a great local b&m have such a poor online presence in technology age? You can't create a system of orders and fullfillment. Can't create shipping labels then not give product to your delivery man. That's poor infrastructureNot worth buying in bulk for a few dollars cheaper when for example food products half would spoil before you can finish them Service Value Shipping Returns QualityI gave them 2 stars because it "can be" good -- except when things go wrong. We ordered 2 packs of acid reducer back in April which were never received. The tracking showed that something was messed up, but now since so much time has gone by the tracking is gone. We started contacting Costco in April, & the last time was a week ago. You literally spend HOURS trying to get through. When you do, be assured that you will be dealing with some little drone who could care less about customer service. This last time we were assured that a replacement was on its way. A week later we checked and SURPRISE SURPRISE the jerk had processed this in such a way that the big corporate slackers at Costco are "waiting" for the return of items which were never received. Wow -- it's SEVERAL HOURS OF OUR TIME THAT WE'LL NEVER GET BACK. Tip for consumers:Don't do it -- not worth the hassle Service Shipping