The advertized 15,000 lumen headlights in a head set and advertise rechargable by they show up with not batteries, and the battery well looks like a custom space, not your usual AA etc. There are no instructions or contact info or anything so who do I ask about batteries? EVen what kind? How can I help but give them a 1? Even their webiste seems suspended and this they should clear up if they are legitimateWarning! Stay away from this company. Selling it's products to the western world, but is based in Hong kong and does not follow western business etiquette. When you receive anything that is not working they will hassle you for pointless information for multiple days (emails back and forth) and insult you with statements like "you must not have put it together correctly", and at the end, they agree to take the product back, but ask YOU to pay for the return shipping of THEIR FAULTY CRAP!Purchased a headlamp with batteries and several different chargers. Ordered another because it was so cool and received a headlamp in a bubble wrapped bag with no batteries/accesories/intructions? Questioned Tmart and sure enough description has been changed to says no batteries but pictures of the product shows batteries? My opinion, Tmart sells returns as new. The manufacturer originally provided those items. Why would I research and item I already purcased? Who wouldnt expect to get the same items as previously received?My garden lights and LED desk lamp did not last 6 months. When I tried to get a refund they said there was no refund. It was my problem. Chat and telephone number did not work. Sent an email to them. Here is their response:... sorry, we only have 180 days warranty, these orders are over warranty now, we cannot further check and process it now, please understand. We fave related policy on our site, you can view first. Thanks for your time.I'm giving tmart 4 starts just I ordered my ipad case from it. The seller has a very cheap price and a free shipping. It's arrive on the promised date. But color is not my favoriteI order a speaker and they send it all the way to Honduras. The quality of my product it's good. I was my first experience ordering products on this website and I was really nervous but I got the speaker and I'm really happy :)Still waiting for refund of order that was not as described and despite sending the item back. They just keep asking me for the tracking after receiving the item and are hoping that I will forget it. So I have lost cost of the item and the return postage also which was not cheap. They are drop shippers from Hongkong, best to avoid.Absolutely worse experience with this website. First of all, they are bad at communicating. The quality of products they sell are inferior and, if you have any issues, rest be assured you won't get your money back. Also, thier reviews in their website is clearly misleading. I gave them 1 star review and it do not even show up on the page. They are huge frauds that needs to be investigated. I bought this guitar that was advertised as "professional". However, the item I recieved was not even meant for playing. The strings were made of plastics, and the guitar couldn't be tuned. After couple of weeks of sending emails, they finally respond to admit that it was thier mistake but are willing to refund 70% only if I am willing to close the dispute from paypal against them. WORST! Please use ebay or amazon instead of this company. It is not worth it. I learned my lesson.The second time I tmart purchase. Their service is very good, fast delivery, product quality without any problems. They are still the most important free shipping.The worst company on earth, you will be screwed and u will be sorry wasting your money hear. Dont take any chance if you do it is only mater of time you will get burned. Totally scam company.don't thing you will recover. They busyness is design to scam you 100 %. U can't even get communicate whit them. Scam scam scam scam.if you reed this review and buy here there is something wrong with you.I ordered some merchandise for $5, and they started charging my account without my permission. A person keeps responding with, "You mean someone stole your card", "Your product was already shipped, wait until it arrives and send it back." As of now they have successfully charged my account once, and my bank helped me with fraud and scam alerts. Do not buy anything from this site. Stay with reliable sites, you know who they are. China does not have oversight on their online fraudsters.Good Product. The BEST PRICE EVER! HATE that it takes so long to get here( 15 days) But overall, I Love Shopping with Tmart Guys (and i will continue to do that) Thumbs Up.Received a four function headlamp. After about 10 minutes, the center(main) LED lamp failed. Contacted tmart and they offered to credit me with $5.00 that I could use to buy something else. I asked them to replace it and they agreed to replace the headlamp. They will do their best to make you get value for your purchase if you have problems.Shopping on tmart is very affordable. Not long ago, I purchased a makeup eye liner and eyeliner brush set. Seeing as how I got this as my free gift, I can't complain. The brush wasn't so great, but I had my own. Overall, it went on smoothly, and fairly thick. Just make sure you set it with a primer, or an eyeshadow so it doesn't fade. I really liked it, and can't wait to buy more when I run low on what I have already, which should last a long time.Shade business, crappy advertise, lies stay away. I ordered 2 headlamps, came incomplete, they will never add the batteries and charger but at the same time they will sell a complete one for less, or at least that's what they say. Terrible customer service. Pretends that don't understand. Shame on you. I will never buy again.Great prices sometimes you get what you pay for. So if you see something at less than half price of qwhat you would normally pay... don't be surprised if it isn't Top Quality. That being said, I am 90% happy with all of my purchases from TMart2 Orders for these head lights were placed on 10 & 12 of Jan. Today's is day 43 no product yet. Customer service says they are out of stock BUT I see them still advertised. Now I read there is no charger with product for rechargeable batteries and AA's or AAA's don't fit. If this is true what is the solution. Maybe getting my $ back and shopping elsewhere is the smart answer.We let Tmart know that we had problems with their product and they were prompt in responding to our emails We had read reviews from other customers that their customer service is unresponsive; however that was not the case with me. We do know that they may be faster responding to me, With this digital voice recorder in hand, i will benefit its great function of recording sound files in our office,Tmart has responded promptly to my complaints, but they never seem able to find record of my order.? I have submitted that info twice, and here again, in their response in Sitejabber, they are asking for it a third time. I think I have found the batteries locally. My complaint remains product does not meet the product as they describe it. It is an awesome looking product, have yet to be able to see if it works. Awaiting other parts.Purchased a rechargeable headlight system. Looks well made. But they avoid telling you it does not come with batteries or a recharging adapter. There are no instructions in the box. I wrote and they got back to me promptly saying the batteries are available on their website. The battery holder is too big for AAA, AA. Still nothing about an adapter to charge. Took me 7 weeks and second part of order has still not arrived. You can return it, to China. Postage isnt worth it. Shop anywhere else, not here. loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Angelo E. 1 review 1 helpful vote Follow Angelo E. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “I think this product is excellent” May 15th, 2014 I think this product is excellent. I am just starting out tattooing, but learned a lot from a friend over the years of him doing ink on me, so I know what I am doing. I love this product and would recommend it to anyone.The item is great all my tat machines were ten wrap coils which works for shade or line and great for magnum! Shipping was fast and on time. The best i have had from Tmart! Thanks a lot.Tmart need to know that we had problems with their product and they were prompt in responding to our emails, other customers said their customer service is unresponsive, however they may be faster responding to me, I received a Men's Canvas Messenger Bag from Tmart yesterday, I don't receive on time, the delivery has a little slowly for me. Anyway, it has a stylish design that even a female can use it. Cheap price, I can share it with my sister.I received this fragile-looking parcel, but the interior is actually lined with bubble wrap that serves as cushion for the item. The actual product looks very dainty, light, and handy. It comes in 2 different color choices – white and blue, with an all steel display panel. The digits are big enough even for people with bad eyes like me.Whatever you buy from this website they are cheap but quality is super duper bad. Some of item that you buy don't support electrically even though they say 120v. And then ask too much information on broken/damage/faulty stuff when you ask for refund or exchange. Better experience with Dino-Direct for return policy.Placed an order. Posted as Processing for more than 10 days. No one would answer what "Processing" meant. On a shelt, in a box, being shipped, being manufactured? Since I paid with PayPal, I filed my complaint thru PayPal. This did get me an immediate refund, but apparently TMart never had one or both of my two items in stock, and never felt the need to communicate. To many vendors with two or three day turn-around times to put up with a crap company like this.I buy the brushes from Tmart. These brushes are really great. They are truly beautiful and I love the handles. The brushes are nice and soft. This set has great assortment to choose from when applying your makeup. I haven't experienced any shedding despite the heavy use and the brushes don't leave my face feeling itchy at all. What I like about Tmart is that they have many awesome products for very good prices and they have worldwide free shipping. There is something for everyone.