We are not the first time we buy for ourselves, we are very satisfied, they always tell us everything and advise what we like, so we recommend itThe website is easy and not complicated. Navigating is also realy comfortable. Variety and amount of types and brands is realy impressive. The support is so kind. I recieved my sneakers without delay and i like everything. I know where i am gonna order next present for my brother bd, ty :) Service Value Shipping QualityAlways friendly and helpful. Online shopping is quick and easy. Great variety of clothing for all ages and shapes. Appreciate the option to click and collect, as it saves on shipping costs. Returns, if needed, are hassle-free as postage is deducted from the refund, so you can quickly put it back in the post using the supplied label. He has been a satisfied customer for years. This page is reliable, I had a great shopping experience.The shoes sold by ShoeBacca fell apart after two days of use. The seller refused to issue a refund. As many reviewers indicated, it is a very shady seller who knows nothing about customer service. Stay away!Their 110% price match guarantee is totally false. Had 3 different people contact me with 3 different excuses. The item was sold by its actual branded website. Tho sizes were limited & they were out of my size I found them here. They gave the run around & only email contact. So they lost this sneakerhead!Not of any fault of Shoebacca... Boots are the best quality I have ever seen... I am looking forward in warm feet this winter. And because of health reasons really need protection from the cold. My boots were delivered to the wrong address by UPS and were left out side in a really good rain storm. When they were brought to me by the neighbors they were soaking wet... boxes were destroyed by water... drying the boots out so far so good. Can't wait to try them on... talked with customer service which offered a return. Passed it up I'll dry them out and I got me the best boots that one can find... not letting these out of my site... Fast shipping also... Customer service was great. They took care of me... very Thankful for their action... I wish everyone at Shoebacca a Very Merry Christmas and a Happy New Year... Products used:Baffin Eiger Polar Snow Boots Service Value Shipping QualityThis site is a scam customer service is non-existent their merchandise is old and defective and they do not stand behind their return policy! My case they sent two different shoes and then didn't respond to my request through email or phone for return. This is how Amazon will put everyone out of business because companies like this treat customers has dollar signs instead of people. * Shoebacca attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respondI really liked this site. It's a pleasure to do business with such a store. The manager is in no hurry; you can safely ask about the product you are interested in over the phone.I'm always skeptical of reviews, especially if there are a lot of positive ones. But... I was pleasantly surprised by the service, speed of delivery and quality of the sneakersProduct was fine but two reps assured me of an additional $10.00 off for supplying my email which I never received. I should have paid $69.99 not 79.99. It's left a bad taste. Not likely to buy again.Shoebacca having a really amazing collections of men & women shoes, accessories, apparel etc. So many different brands are also available. High quality products at very reasonable cost and comfortable wearing. I am so much adore by Some cool, trendy and modern style combinations provided by Shoebacca. Highly recommended site.Going to the retail shops these shoes were so expensive. When I saw them online for this price, I was super excited, but a little worried they might be poor quality or defective. They're not. They're prefect. Reason I chose this business: Price was great. Reason I chose this product: I love Keen shoes. QualityQuick shopping trip, ordering was easy, value prop clearly stated as a banner. Order fulfilled and shipped in a great amount of time, it's not amazon fast, but hopefully y'all treat your people better, so a few more days wait is totally fine Reason I chose this business: I was looking for Cole haan zerogrand sneakers or flip flops and y'all had what I needed at a good price. Reason I chose this product: I have grown to love the zerogrand shoes by Cole haan, amazing support for my knees. I have a pair of house slippers and winter booties as well. Value Shipping QualityIf one is skeptical about Shoebacca's guarantee of No-Hassle Returns, this buyer can reassure you. After a question about a refund, Customer Service acted with dispatch. The problem was solved quickly. I'm rich again. Reason I chose this product: Need lots of support. Wanted to try.Reason I chose this business: Return and purchase. Reason I chose this product: Wanted an extra pair. Trying two new shoes. “Great Place for Shoes” March 16th, 2023 Verified purchase • Previous review Great choices among clearance shoes. Prompt delivery. I'm happy with my "selection"--that is, being able to try different pairs out, with the prospect of returning--for free-- pairs I don't want. Reason I chose this business: Clearance prices. Reason I chose this product: Hopeful one or two of my selections will provide help with outdoor walking--support for arthritic knees. Quality “Prices are good!” January 18th, 2023 Verified site experience • Previous review Reason I chose this product: Needed them. loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Kandice D. 1 review 19 helpful votes Follow Kandice D. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “If I could give zero stars I would! AWFUL!” August 9th, 2018 This company does not stand by its products or return policy. They sell defective products. Must be the Ross of online shoe companies. Buyer beware. If your product falls apart in a month they won't refund you. Wish I would've read some reviews before wasting a hundred bucks! The boots I bought my fiance are the same boots I've been buying him for YEARS! They always last over a year. And the customer service is lacking any kind of service. Total jokeGreat experience with shoebacca. This was my second and third pair of shoes from them. They didn't update me on the shipping but when I thought to check, it was already out for delivery. Just amazing serviceShoebacca not only has the best selection of footwear, they also had my size in stock and a price that was 15% less than anywhere else, even used eBay listings were more than the new pair I purchased.I love buying products from your website. The clothes look great. When I made a mistake and placed an order twice, the customer service guy made sure it was taken care of right away. I will definitely be back again. I am looking to stock up on some Christmas presents for my staff.I bought two pairs of Zoot shoes at clearance price. They are very comfortable. Also the shipping is fast. I'm a happy customer. I read some reviews about bad customer service. If it's true please make improvements. Thanks. Cory ZYour website doesn't appear to work well on Apple's Safari browser. Google Chrome was a bit better, but still very slow to load order info. Turned out the shoes were not wide enough for me and I sent them back. So in the end it didn't really matter. Customer service was very responsive, though. Service QualityStumbled across this site looking for a specific shoe and they had it for an amazing price. They were delivered in seriously like 4 days and even handled my return (I bought the wrong size at first) flawlessly. I'll be coming back! Value Shipping QualityEasy and fun options. We Love Star Wars and the shoes were a great price/style for my 9 year old girl. She loves them. Normally she wears a size 3 in youth (big kid). She has some pokemon adidas size 2.5 and they are exactly the same length but wider then these and we got size 3.5. (Nothing to do with Shoebacca, that's an Adidas quality control issue I guess)…our overall shopping experience was great, Cheaper here and fast shipping. Reason I chose this business: Price was right! Reason I chose this product: Love Star Wars and the shoes were a great price/style. QualityReason I chose this business: Price was right! Reason I chose this product: Love Star Wars and the shoes were a great price/style loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Michael H. 1 review 0 helpful votes Follow Michael H. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Happy shopper! What's not to love about Shoebacca? Great prices, name, and free shipping!” February 25th, 2023 Verified purchase Amazing deals and free standard shipping! Gave very clear instructions to help resolve a potential delivery issue. I was able to update my address with ups, as instructed by shoebacca support, and received all items ordered. What a great site! Reason I chose this business: The deals and free shipping Reason I chose this product: The low price Service QualityCalled customer service. Told they could not cancel my order even though the order had no proof of having been shipped. Customer service rep said she emailed me a prepaid return mailing label but I have yet to receive it. Read my last response Reason I chose this business: Randomly found online Reason I chose this product: Wanted for a work conference Service QualityWebsite intuitive, plenty of brand choices, simple checkout with payment options, email order confirmation, and shipment tracking updates - everything important for easy shopping. The shoes arrived promptly and wife is wearing them now. Shoebacca made me a hero today! I'll be a pumpkin again in a few hours, but I'm a hero now. :)