I purchased 2 bottles of Shi which was delivered 12-16. One bottle was leaking through the SEALED box. The other was fine. THESE WERE TO BE CHRISTMAS GIFTS! I have been thrown and pitched around by your so-called "customer service" for damned near 2 weeks! They do NOT listen to me, answer my questions or act in a responsible manner. Every time I gave them what I thought they wanted, they wanted something more! I'm done! Keep my money, I will take to Social Media to warn others of the horrible way I was treated as a return customer! You have all of the info requested below! Tip for consumers:Horrible customer service. Unreasonable customer support Products used:Perfume Service Value Shipping Returns Quality Date of experience: December 16, 2024I was skeptical at first but decided to purchase anyway since this is a discontinued fragrance. I received the order super fast and excellent condition and wrapping. Will definitely recommend this website. Reason I chose this business: It was one of the few places that still sells the fragrance I was looking for Reason I chose this product: I love Replica's Matcha meditation, was really sad it was discontinued but very glad I found it in this website. Quality Date of experience: December 23, 2024Looking for perfumed lotions but couldn't find them. Settled for fragrances instead. Design, Versace, and Obsession are fantastic; Kenneth Cole, not so much. Quality Date of experience: December 18, 2024Nicely laid out website and easy to follow to find what you want. Prices and choices are excellent. I like the different sizes to choose from too. I found everything I needed. Reason I chose this business: Saw an ad on the internet Quality Date of experience: December 18, 2024I usually purchase from Fragrancenet.com. Wanted to try your site in the past, but haven't ordered any fragrances for several years. I will order from your site again. Reason I chose this business: Want to see if your products are fresh and not 20 years old. Especially the Blue Grass cologne, it's been on the market for years. Quality Date of experience: December 14, 2024I would like to thank y'all shopping with very easy so y'all do not have to change anything just keep going with y'all doing this is my girl Christmas present thank you guys Reason I chose this business: I choose piercing by come because I had it once before but I had lost it and I had a new card and got a new address and I had to ask my girl where did I get up here from once before and she told me it will piss him so thank you guys again this time when I lose y'all once again thank you Quality Date of experience: December 8, 2024I ordered this perfume but they cancelled the order because of address I haven't received my 39 bucks back yet Haven't received a reply Reason I chose this business: I love the perfume I ordered Reason I chose this product: I have had it before Service Date of experience: December 21, 2024Reason I chose this business: Tried it before Date of experience: December 19, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Velika W. North Carolina 1 review 0 helpful votes Follow Velika W. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Love” January 10th, 2025 Verified purchase Satisfied all around. Fast shipping, reasonable price, just waiting to spray it on to see how long it lasts Reason I chose this business: Better price Reason I chose this product: Smelled the sample and knew I had to have it Quality Date of experience: December 31, 2024Quick and easy. Great discount. Very quick shipping and excellent packaging. Will absolutely be a return customer and happy to recommend. Reason I chose this business: Email message Quality Date of experience: December 17, 2024This perfume smells wonderful. I am gifting my granddaughter and I know she is going to love it. I will be ordering more for the other girls once they smell hers. Reason I chose this business: Great products and prices can't be beat. Reason I chose this product: I chose it by the name because my granddaughter is a tattoo artist Quality Date of experience: November 25, 2024The bottles are very small. So I would say. Maybe...big maybe...worth the first month price of $7.95 but even then probably not. I will for sure cancel membership when it goes to $14.95 per month. Its a great idea to do this, but its really not worth that much money. Each bottle gives typically about 3 applications. Meaning you can use it about 3 times and the bottle is empty. For almost 15 bucks a month. Sheesh! Can buy big bottle that lasts loooong time for 75 bucks. Way to pricey! Reason I chose this business: Its a great idea, but now i see it is not worth that much money at all Reason I chose this product: I enjoy the smell of high end colognes Quality Date of experience: November 8, 2024I love perfume.com!I can get my favorite perfume without breaking the bank. Reason I chose this business: I can get my favorite perfume! Date of experience: January 6, 2025So easy to find perfumes I know and like and also find new ones that I now love! Reason I chose this product: Looked up vanilla scents on website because that is what I typically go for Quality Date of experience: December 31, 2024Loved it and it came on time and it was exactly what it was supposed to be Reason I chose this business: Because I love to smell good Quality Date of experience: December 27, 2024Had a good time choosing. Will definitely Order again in the future. Reason I chose this business: Perfume in stores are too expensive. Like your prices. Reason I chose this product: All remind me of scents my best friend who passed on used to wear. Quality Date of experience: December 25, 2024Easy sale discounted prices. Great delivery It has always been a great experience Reason I chose this business: Discounted prices Quality Date of experience: December 19, 2024Good experience every time I order perfume, plus the only site that carries the perfume I like. Reason I chose this business: I’m a returning customer. Very easy to order and you carry the perfume I like. Quality Date of experience: December 20, 2024Ordered perfume over 30 days ago and still haven't received anything yet. This is ridiculous and I won't ever purchase from this company again Tip for consumers:They don't have a customer care number Products used:Perfumes Service Value Shipping Returns Quality Date of experience: November 29, 2024The pricing can't be beat! The service and delivery are exceptionally fast. The selection is great and the products are quality. Quality Date of experience: December 18, 2024Date of experience: August 19, 2019 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Donald B. Texas 1 review 0 helpful votes Follow Donald B. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Great service” December 24th, 2024 Verified purchase Good d price timely delivery! These items are perfect for the space available in my rv. Reason I chose this business: I like the travel size. Reason I chose this product: They smells good. Quality Date of experience: December 14, 2024Fast delivery, perfectly packed. The perfume was delightful. Reason I chose this business: Have bought on their site before. Reason I chose this product: I tried a sample and loved it Quality Date of experience: December 11, 2024Large selection;Easy to select; easy to order; discounted price. Items in stock Reason I chose this business: Have ordered from them before Quality Date of experience: December 9, 2024The process was hard for me but the overall price and quality are top tier Reason I chose this business: My girlfriend told me about it Reason I chose this product: I didn't she said to do the scent of the month Quality Date of experience: December 22, 2024I am very concerned that the CALVIN KLEIN ESCAPE EDT perfume that I purchased from this website is fake as the smell does not linger or stay on for more than 2-4 hours after spraying. I have been using ESCAPE for the past 30 years and know the perfume very well. It stays on the whole day especially on your clothes. Also for the past 2-3 years this perfume has never been found in any of the Airport duty free shops especially in Singapore where I stay and countries I travel world wide. It was one of the most popular Calvin Klein perfume range. Both Escape for Men and Ladies. That is very strange. I also read a few online chats saying ESCAPE has been discontinued for a long while now. I wrote to their customer support and till now could not proof that it is a genuine item from Calvin Klein and that this product is still in the market. See their response below. Basically they said it is your own fault buying from their website. No one forced you to buy and if you had doubt about authenticity of their products its your own risk. Its like saying its your fault for buying fake goods from their website. They were willing to take back the goods but I have to pay for all shipping costs which will be more than the purchase value! Very ridiculous proposition. Be careful and do not buy from this website. Both Perfume.com and FragranceX.com RUDE RESPONSE FROM THEM I have read your email thoroughly. Please note that if you wish to get any authentications from Calvin Klein, you will need to contact them directly. Please Raja, note that by accessing our website you are not forced or obligated to place an order from us, especially for a fragrance that you were uncertain about, as you mentioned being out of the market for the past 2-3 years. We cannot take responsability for that. The option of you returning the product stands, and you can send it to the address I provided in my previous email. We are very sorry you are not happy with our response and we respect your decision of not wanting to buy from us anymore. Thank you, Yari Customer Service Specialist Customer Service Perfume.com Email: *******@Perfume.com Call us toll free *******251 Outside the USA call *******109 America's #1 Fragrance Outlet Tip for consumers:FULL REFUND BUT YOU HAVE TO PAY FOR SHIPPING THAT WILL COST MORE THAN PRODUCT COSTS Products used:PERFUME Service Value Shipping Returns Quality Date of experience: November 25, 2024Not a bad experience just not what I expected, the bottle resembles what I ordered at Ulta but not the same perfume Reason I chose this business: Discount not a dupe Reason I chose this product: I thought it was an original Quality Date of experience: October 14, 2024