You can't pay your bill by phone with a debit card or any card. Instead, you must use a bank routing number and account number and it's a royal PIA. Difficult to pay bill by phone if you use different pay source. The auto so idiot only gives you one chocrIt's impossible to pay them a representative gets on the phone.they wanna charge $10 to make a payment. On the brighter side, Open Sky is the first credit card I opened while in the process of cleaning up my credit. I started with no good credit / no credit and around 4 derogatory marks with a fico score of 513 and 4 years later, it is now a 780. I now have 3 credit cards, open sky being the oldest with the original deposit of $200 still my credit limit while my capital one started with a $300 limit and increased to an $1800 limit. *** If you do decide to go with open sky, be sure to PAY ON TIME otherwise, you will be hit with a large late fee ($25 or more) regardless of your balance amount. The one thing I absolutely HATE about this card is the difficulty paying it. 2nd top dislike is the account login process...the password rules make it nearly impossible to remember your login and if you do get that there's a verification to get past as well as a secret question and if you get it wrong you get locked out. I've been on my account online 1 time and couldn't get again even again. Nightmare. Service Value Date of experience: January 25, 2025Open Sky will happily take your money for a deposit, but they have trouble giving it back. I requested they close my account and refund my $3,000 deposit, they told me it could take up to 3 weeks to get this back to me (Uh why?) tomorrow it will be three weeks so I called just now for an update and "Anthony" tells me "it can take up to 4 to 8 weeks". I asked him why the other person told me three, and he said they may have used a different script. Steer clear of these SCAMMERS! Date of experience: July 25, 2024So I put a $1000 on a secure OpenSky card. For one it took half a month to come. Second it only allowed me to make 4 deposits a month when it made over $3000 worth of transactions in one month which I paid off each time on time. Then they started taking my money from my bank account and holding and restricting me from have access to my funds until after close to 2 weeks of waiting. If you want to gamble with this horrible low budget company go head but I will not recommend anyone to waste their time dealing with OpenSky. I cancelled my account with them and will wait to get my funds back in the mail. I warn y'all OpenSky is not worth it! Service Value Shipping Returns Quality Date of experience: July 11, 2023Was on vacation in Florida and signed up for a deal, so I am an idiot.5 weeks later on the day I got home was charged 90 dollars plus late fee plus penalties. I don't understand. The card not even activated. Buyer beware con artist at opensky.I called and was told we don't need your business and then she said thanks for wasting my time Tip for consumers:Very rude customer service. Products used:None .My morals won't let me do business with a company like this Service Value Shipping Returns Quality Date of experience: July 12, 2023I'm reading some of the complaints and I see people complaining about merchandise. This is a CREDIT CARD. If the company that you are buying from looks shady, don't buy from them, but its not Open sky fault. This card is to use on building your credit. I am going to give it a year and if I have any problems then I'll get my deposit back after they get their balance. I will say my credit score has jumped 40 points. TY Date of experience: November 4, 2022Had my card stolen, ran up charges and could not get anyone to answer. The phone was on hold for well over an hour multiple multiple times. They turned it in on my credit report as no paid. Still to this day not gotten a hold of anyone to actually help me Date of experience: December 14, 2022Made a purchase and two weeks later, went to check the order status since it was taking so long to arrive. It said it had been canceled even though I'd never canceled the order... and I was already charged for it. I reached out to *******@opensky.com, followed up a week later, and zero response. Never got my money back, either. Date of experience: April 4, 2024Opensky avoid website sucks.customer service sucks if you live in nevada sucks even more. Never used left cc at home in a drawer found out months after the fact that a fraudulent charge from an unauthorized user was placed on the card opensky never informed me that i had an a charge they just waited until it accrued and informed then through email that I had a late fee argh! Completely avoid this $#*!show of A COMPANY! Service Value Shipping Returns Quality Date of experience: September 24, 2023This place is probably just a "host" website where anyone can sell products. I found 2 motion activated LED lights in the "home" category that seem to be the same thing this evening. They are selling for $18.56 and $38.35. I bought this same motion activated LED light at one of the "Dollar" stores for either $5.95 or $6.95. There are no bargains here. Best shop elsewhere! They are giving the web stores a bad "name". There are lots that are reputable! Follow up to Open Sky's response: I understand you are just a marketplace... and that your sellers have the right to set their own prices... But you are sending out sponsored ads that indicate "half off or more" or "up to 75% off". Very misleading... I browsed your selection extensively, and found no great deals. So the 50 or 75% off only comes from someone jacking their suggested Retail price up and then selling it for less. Technically that's fraud. Date of experience: July 18, 2016I ordered a pair of ankle boots. They not only don't look like the picture they are so poorly made! No tag for size or material. Not stamp as shown in pictures. I will not order anything else from this site again! Date of experience: March 30, 2020I ordered a cell phone case through Open Sky's website. The supplier of the item was Modes Wireless. I received an e-mail from USPS stating my package was delivered to me, but I never received it. USPS investigated this issue upon my request. They determined Modes Wireless assigned an incorrect duplicate tracking number to my package. I reported the findings of the USPS investigation to Open Sky. When Open Sky contacted Modes Wireless to reship the item, Modes Wireless did not respond to Open Sky's communications. Open Sky has stated they have issue me a refund that should be appearing on my bank statement shortly. In regards to Modes Wireless, I find their shipping practices to be questionable. In regards to Open Sky, this is the second time I have placed an order with them and never received my order. Therefore, I do not recommend conducting business with either one of these companies. Tip for consumers:Avoid Website Products used:None Service Shipping Date of experience: April 15, 2022The whole process was easy. Cheap price quick shipping. My item a rather expensive portable ac unit arrived damaged. Spoke with customer service, and exchanged a few emails. The vendor requested photos of the damage and approved the return. I was refunded very quickly. Don't understand the bad reviews. My whole experience was a waste of time but the rectified the situation as soon as they were aware. I would buy from again. Tip for consumers:They respond quickly. Just follow their instructions and they refund/fix. Products used:LG 12,000 BTU portable air conditioner Service Value Shipping Returns Quality Date of experience: June 2, 2021Ended with two unplaced orders placed. One was cancelled. The second one arrived today. Husband says it looks like s night gown. I will give it the old college try before returning. Also price decreased significantly right after my non placed order. This is frustrating. I love on line shopping and other experiences with Open Sky have been positive. Date of experience: July 17, 2017That is why I order just inexpensive earrings for myself and sometimes rings which you call costume jewelry if people steal them when traveling it not big lost their jewelry not the best but they will look great on you in pinch Date of experience: November 23, 2015I'm very pleased with the decorative bamboo cutting board. It's very nicely crafted and will make an excellent decorative addition to my kitchen. If ALL of your offerings are this nice... I'll be back for more! Date of experience: October 13, 2016Order# *******. Ordered as a gift for Christmas I have contacted Open Sky several times the "love team" says they will get back with me and still no response. Shows shipped but still haven't received item. Terrible customer care! Date of experience: January 6, 2016Oh my gosh. Been buying from them a few years now. I always end-up kicking myself for falling for their bait-and-switch strategies. Customer service ("customer love") is so incompetent. Seems the business targets unsophisticated young shoppers with dad's credit card. Wax fruit. Date of experience: May 2, 2014Clothing is very low quality, something you could buy for example at a store like "Roses" or Shopper's World... I just spent $40 on a supposed "french terry two pocket long top... it is super cheap looking! Date of experience: November 6, 2016This site falsely advertises "credit" in your account, has lousy return policy and customer service can't decipher your email requests. Run as fast as you can, away from the computer, and order online with a more reliable company. Their adverts lead you to believe inexpensive, wonderful products, but are not worthy. Wish I'd seen these reviews before I dropped a few hundred on various items that they won't refund me fully for. Minus shipping/handling that costs more than it did on the receiving side! Sucks. Date of experience: August 4, 2015I ordered a product that turned out to be a complete piece of junk. Literally junk, it barely functions. This was marked as a final sale item. I thought that under the circumstances of it being completely faulty, opensky would understand and help me out. Nope. I'm still wading through "customer service" hell. I am well aware at this point that companies sell their products through them. Guess what? So does Amazon! Amazon also stands behind EVERY company that sells through them and will step in to help you if you need ANY assistance. Not opensky. They just tell you to figure it out with the company and send you on your way. Awesome. All I can do is keep trying to get my money back. Please don't make the same mistake I did. Go to Amazon where you're pretty much guaranteed not to get screwed over. Tip for consumers:My tip? DON'T USE THE SITE. Service Value Shipping Returns Quality Date of experience: August 10, 2016Starting last week, they started spamming my college email address that I haven't used in a year or two, which is set to forward to my normal email. Never heard of them. A quick look at their merchandise and its all cheap but overpriced Chinese knock offs. I love how I've gotten over 16 emails in the past week. God bless Gmail's filters... The emails start with saying I have $150 credit, and then a $250 credit. Honestly, who's their email marketer? Hopefully, not too many people fell for this crap. Date of experience: November 29, 2016I placed 4 orders with open sky, and received 3 in time for xmas (12/10/15 order date), the 4th through Vista Shops stalled in Coppell, TX for 19 days. I am supposedly receiving these christmas gifts today, after the tree is down, and the guests have gone. Customer service would not help until they had contacted vendor, and refused to cancel this order. Date of experience: January 2, 2016My order ended up several states away from me and when they issued a refund, it was not for the full amount. Disappointed that Living Social associates themselves with them. I would give them a minus if I could. Date of experience: March 17, 2016I have weird feet. These sneakers didn't irritate my feet. Nice and comfortable. I wear 6.5-7.0 purchased a 7.0 and the fit was just right. There is not much padding but seems to be room for inserts if desired. Date of experience: April 23, 2016Price was good but continuously having to check shipping status is annoying. Have contacted regarding stagnant delivery and will allow a few days for update otherwise, i will be disputing charge with my my cc company due to item not received/services not rendered. Service Shipping Date of experience: April 20, 2017