I am satisfied with the Light In the Box app.I got the item ordered by me in proper time. Quality of articles are standard. Though delivery cost is high but it doesn't effect as the quality of articles ordered and received by me are very good. Service Value Shipping Quality Date of experience: February 14, 2025According to the european size I have ordered 3 shirts x-L. The size is too small for me as according to your sizing method I would need 3xL. I have the shirts with me and I do not understant how I can get a change Date of experience: February 10, 2025Issues resolved fast and easy, customer put first, a delivery had arrived without certain items and damages to packaging, the customer service team were delightful to deal with, thank you Date of experience: February 12, 2025I can recommend your list of very pleasant hair buns and such things. Although my hair has got many colours of grey and brown - - - the bun fitted perfect. Unexpected! Date of experience: February 12, 2025Excellent quality and product selection. Customer is kept informed as to shipping status. I once had to contact LightinBox concerning an issue and found them to be concerned about my experience and very helpful Date of experience: February 8, 2025Every product I have bought off lightningthebox has been top quality and unique style u guys keep coming up with ideas il keep buying tanks use are the best shopping site rver Date of experience: February 9, 2025Everything was in Chinese. Quality was poor.abd useless. I disposed of ir. Not even worth the trouble of returning it. Will never purchase from this web site or indead any similiar Date of experience: February 9, 2025Ordered a seasonal sweater (for Christmas) and was very happy with the quality and fit given the great offer on the price. Delivery was fast with accurate progress updates. I will definitely shop here again. Date of experience: January 8, 2025Love these sweaters. Great quality. Love that these are available in different colors. At first we only found the 3 different colors but later we found 5 different colors to add a variety to the wardrobe. Date of experience: January 15, 2025It takes a long time to get my items to Holland. The quality was good, but i hate waiting that long for recieving my order. When you see in track and trace it is sent off/ leaving store, then you will think it starts to Come to Holland. But it will stad in China for quiet a long time behoren it leaves the country. Date of experience: February 8, 2025De kwaliteit van de producten is goed, maar levering mag van mij wel iets sneller gebeuren. Vanaf het moment dat het het magazijn en de luchthaven van export verlaat tot bezorging duurt het nog bijna een week eer het pakket is bezorgd. Date of experience: July 10, 2024 “Truien” January 19th, 2023 Verified purchase • Previous review Mooie producten van goede kwaliteit en ook de kleuren blijven mooi en helder. Ik ben zeer tevreden met mijn truien. Ook mijn moeder is zeer tevreden met haar huispakken. BEDANKT! Tip for consumers:Houdt rekening met een wat langere levertijd, maar duurt het langer dan verwacht, neem contact op met de costumerservice. Zij helpen je via de mail op een nette manier en vergoeden een deel van de kosten als compensatie voor het langere wachten. Dit vind ik superservice. Products used:Heren sweatshirts Service Value Shipping Quality Date of experience: January 19, 2023 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Mike G. New York 1 review 1 helpful vote Follow Mike G. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Great Products” December 18th, 2024 Verified purchase I've had a great experience with this company despite initial reservations. The delivery time is more than reasonable and items are always as advertised and what I expect. Great job and I look forward to my next purchases! Date of experience: December 18, 2024Very satisfied with the products ( also material have been improved) delivery is already quite long and in this case arrived also after the dead Line foreseen ( even if delivery costa are not small) Date of experience: January 14, 2025Hi, I would like to order more at LightInTheBox, but the excessive shippingcosts are stopping me. On my last order of 55,74 € there was a cost of 23,10 € for shipping, this is an additional cost of more than 41%. As long as these excessive shippingscost are settled, I will order little to nothing. Date of experience: December 31, 2024Hi I order a t-shirt with my one design. Its nice. Only i get a lot (to much) mails what have nothing to do with my t-shirt. Name it spam Date of experience: February 9, 2025Very good quality of the product, sizes fit as described and the customer service is exceptionally good. Date of experience: February 9, 2025After having problems with the delivery address and some to and frows finally the package was delivered. Many thanks for your effort and understanding to all involved at Light in the box. Date of experience: December 29, 2024 “Schöne Kleidung” August 10th, 2024 Verified purchase • Previous review Meine Erfahrungen mit Light in the box sind durchweg gut bis sehr gut. Die Ware (Kleidung) entspricht immer der Beschreibung. Date of experience: August 10, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Marie-Anne S. Netherlands 1 review 0 helpful votes Follow Marie-anne S. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Help given” January 14th, 2025 Verified purchase Bpost has "lost" my package voluntarily or not we would never know about it. But, Light in the Box help me as much as they can and, as we didn't find the package they refund me immediately my payment. Very happy they do that spontaneously. Date of experience: December 25, 2024I have ordered items from lightinthebox for close to 2 years now. I have been pleased with the items, the pricing, shipping and rapid response to any questions I've incurred. Service Value Shipping Returns Quality Date of experience: January 25, 2025I was able to find exactly what I wanted very easily and the prices were affordable. I love the site. It's easy to navigate. I'm not crazy about having to search for a long time to find what I'm looking for and I don't have to here. I've recommended the site to family many times. Date of experience: December 11, 2024Great trendy style, quality and prices, very nice style choices for special occasions and party wear Date of experience: February 9, 2025Was told goods would be delivered between 09/02 and 14/02 still waiting for delivery Date of experience: February 15, 2025Thanks Light in the box, you are great... The clothes are beautiful! Date of experience: February 9, 2025My experience with LightInTheBox has been very good. All of the items I have received from LightInTheBox have been as described in the app. They what I expected. When I had a problem with my last shipment, which was not LightInTheBox's fault they resolved the problem and my order arrived the next day. Date of experience: December 12, 2024Took it to hairdressers to be styled as it was not as the picture. Hairdresser was impressed and styled it for free. A little thicker but I will have to get use to that. Date of experience: December 24, 2024The bedspread on the sofa was very nice to me and came in color.( muted orange, not as bright as in the picture) Super! ( The delivery is fast. Thanks Date of experience: December 21, 2024The garment with a blouse and pants with a matching print has considerably good quality. The material is a bit heavy and probably, suitable for autumn or spring. It will be a long lasting garment, available even after my lifetime Date of experience: January 21, 2025