Too many loopholes to the coupons. Ads say EVERYTHING and then when you try to use it, it is not on EVERYTHING, there are restrictions. That put me off a bit and made me really struggle is I was going to purchase from you. I think it is misleading and in the end I believe it hurts more than it helps. Reason I chose this business: Price and one recommendation Date of experience: January 12, 2025The shopping experience was very good. It was much easier than I expected The product was exactly what I expected but half the price of my eye care office. Will definitely use again Reason I chose this business: You had the frames I wanted Date of experience: January 12, 2025Very easy and convenient. I love that I can try on most models and hope they could make all models available to try on. The glasses I received are nicer than I was expecting and they are comfortable to wear. Reason I chose this business: Because is the cool designs and deals Service Date of experience: January 9, 2025Website Ease of use Wear them most of the time indoors and outdoors. Transition lens work great for bright light. Reason I chose this business: Transition lenses Date of experience: January 9, 2025Wide selection of quality frames at affordable prices. Shopping tools are useful and the virtual try-on is great (much better than at other websites). Very happy with frames and lenses. Highly recommended! Date of experience: November 25, 2024The website was a little glitch-y but I'm buying during the last 8 hours of the black Friday sale so that could have something to do with it. I was able to get glasses for my Husband and I for less than $60 including shipping so that's wonderful! Reason I chose this business: I've purchased prescription sunglasses through these guys and I love them! Date of experience: November 24, 2024The glasses I initially bought weren't pleasing looking when they arrived. Through a customer service agent I was able to make an easy exchange for a pair better suited to me. I easily informed eyebuydirect of my need for exchange, I was emailed a return label instantly. I picked out my new pair and called customer service back to co.pletw exchange. Within another week I had the replacement glasses which worked and fit perfectly and looked quite pleasing to me... The entire process only took two and that's including my initial order, the arrival of the initial order, the replacement order, the mailing back of the unpleasant order and the arrival of the replacement. The entire process was easy and painless and I couldn't thank the people involved enough. Service Date of experience: January 9, 2025Bought 2 different styles for everyday use and driving use. Just sent sunglasses back. Light yellow is really too light for me. But quality is awesome. First time buying glasses online and so far great experience. Reason I chose this business: Friend suggested Date of experience: November 25, 2024Love eye buy! My glasses are still in amazing condition (purchased 2 years ago) and I can't wait to get my new pair! I went with the same type of look just different color and slightly different prescription. I always get compliments on my glasses and they didn't break the bank! Great quality. Reason I chose this business: Needed to update my prescription and wanted a new color! Date of experience: November 22, 2024I've loved the glasses i've gotten and the price is great. Customer service was ok, not great once when shipping got screwed up. They fixed it, though. Service Date of experience: January 9, 2025I've used Eyebuydirect for years, and every order I have received is perfect. I've rarely had any issues with the glasses and the problems I had were either user error or wear and tear of my glasses over years of everyday use. Highly recommend buying glasses from here! Reason I chose this business: I am familiar with the platform and Black Friday Deals! Date of experience: November 22, 2024The capability to see the prospective glasses on your face really helps deciding which frame to buy. Honestly, if it weren't for this specific feature, I don't think I'd buy any frame online because I'd feel the need to always buy a frame in-person so I know what it looks like on my face. Easy to use, plenty of options! Reason I chose this business: Need to replace old glasses Date of experience: November 24, 2024I have bought from Eyebuydirect many times. I appreciate that I can go back and buy the same pair of readers over and over again, because I use, lose, and abuse them. Reason I chose this business: Coupon in the mail Date of experience: January 9, 2025Glasses are expensive, you know this I know this eyebuydirect is the best place to get glasses because you don't haft to pay an arm and a leg for a simple set of glasses so I always recommend it to others when asked Reason I chose this business: Choose it because I know it's cheep but I also know I'll get good glasses regardless Date of experience: November 28, 2024I've ordered from Eye Buy for several years for myself and even gifting my nieces and nephews glasses. Love the variety in style and the awesome prices and always great promotional specials to added discounts. Reason I chose this business: My dog stepped on my favorite pair from Eye Buy so I treated myself to 2 new glasses Date of experience: November 19, 2024Had trouble with the bifocal reading glasses - wanted plain on top -- so I just ordered the reading glasses Reason I chose this business: Google search Service Date of experience: January 9, 2025Under 100 dollars for a complete pair. Online ordering and five Dollar delivery by USP. My vision has never been clearer. Date of experience: January 9, 2025I bought the wrong glasses the first time I ordered and when I contacted them it was no problem. They didn't give me a hard time, they just told me it was fine. I feel comfortable ordering from them again. Reason I chose this business: Great customer service and support Date of experience: November 23, 2024Ive bought glasses here for years but the last time I got then it kept saying my card number was wrong when I know it wasn't so I had to use a different card which was annoying but not the end of the world. Date of experience: December 2, 2024When I need affordable extra pairs this is my go-to. The time to receive and quality of the glasses is comparable to my optometrist's office, but the value is not. This is great if you want to buy from the beginning or just need an extra pair