Fire alarms go off all the time. Weed smell on everybody. Parties at front door all night. Cards don't work never to get in room. It's ni'""s gone wild. No water psi shower leaks I could go on and on. For the money it's a joke Products used:I’m white it is what it is . I don’t need a refund . How about fixing some $#*! and kicking people out that smoke weed cause if they are black they smell like a skunk Service Value Quality Date of experience: November 15, 2024Smells down every single hallway like weed and poopy butthole the workers are very rude like I lost my bag and he said what do you want me to do. The rooms are some left pocket dog $#*!, it was 308$ for 2 nights becuase of the tournemant. And on top of that the breakfast is horrible only oatmeal and muffins wiht tea Service Value Quality Date of experience: November 9, 2024Night manager is very rude to residents and always smoking at night she's very unprofessional and I wouldn't recommend any one to stay there Date of experience: October 11, 2024Extended stay in Aurora co ******* east Harvard Ave Stay away! The rooms are filthy and they are infested with bed bugs, noise from neighbors all night long along with people standing outside of your room talking late and manager with attitude Date of experience: March 29, 2016I stayed at this hotel this past weekend in Daytona Beach, Florida for the Nascar 500 race. Room reservation with Bookings.com was all wrong. No more rooms were available in town. Ended up staying with 2 people sleeping on blow up mattress on the floor. Room was a smoking room when no smoking was reserved. Room had one bed and a pull out sofa and reservation was for 2 queen beds and pull out for there were 5 in our party. They told me that when I made reservation, it was for one person only. Now why would I want 2 queen beds and a pull out if it were only me. Hello! No room service, bed was not made. Had to go to front desk for towels. Only have room service once a week since it is extended stay, even though we stayed 2 nights. I will not stay at this hotel again. Date of experience: February 23, 2015In 2015 I stayed at the Santa Rosa, California Southern Extended Stay hotel three times. It wasn't great, but it was for business and it was for 2 months at one time, and these places have kitchens. But I joined their Extended perks program before I ever stayed there, and booked my studio using one of their promotions each time -- for 15% off the total stay. I didn't realize until I returned to the area and stayed instead at the Santa Rosa Northern that I never received those rebates on any of my three stays -- it was the manager at the Northern who alerted me to this. The two hotels might have been on different planets -- the people who run the Southern location are rude, stupid and uninformed. They refused to acknowledge that they never gave me my rebates, which for three stays ran to over $700... now the manager at the Northern location is assisting me. But without her assistance, the Southern location would have defrauded me. Date of experience: February 28, 2016