Developed two 2"x1" patches on cheekbones 4 years ago. Used this for 2 years at least with no change. Wasted my money. This product was ineffective. Used Meladerm from Civant and there was a difference in the spots in 6 weeks. Service Value Shipping Returns Quality Date of experience: January 2, 2024I really love this brand, it produces only good products. My must have is definitely double wear foundation, which gives the effect of second skin, one minus is that this foundation is without pump and sometimes I pour too much product, Prices are not average, but I agree to pay more in order to have such fantastic results. I always receive a lot of compliments after using estee lauder cosmetics. I just want to try mascara, but do not know which one to try first. Date of experience: December 7, 2020I always get my skin products from the site - specifically the 'sheer tint release' moisturiser which is amazing. It's fairly pricey but I wear it every day and it lasts me at least six months every time. All the products I have bought from here are of a high quality, they are delivered on time and well worth the money. Date of experience: August 12, 2019I have been using its double wear for about 2 years now. The qaulity of all their make up is superior in long-lasting stay, anti allergic, color choices, skin compatibility, goes in smoothly and rich. Date of experience: September 24, 2021Ordered items just a couple weeks before Christmas, was not sure if I would receive them before the Holidays or not but I was blown away by how quick the order processed and shipped, I had it within 4 days of ordering. It was boxed so super nice, in a larger Estee Lauder box with tissue paper. Plus I got 2 samples with my purchase that are amazing. Every aspect of the ordering/buying process was perfect. Was top quality from start to finish! Date of experience: February 16, 2018I opened a brand new box of Estée Lauder pure color envy lash and it was dried up and broken tip of the wand. I called the customer care line which was circling me around and finally spoke with anika who told me it was old and nothing could be done. I know it's not old and now I'm out on my treat if good mascara. I have now switched to Clinique as I was in a pinch away from home without mascara. Disappointed in their attitude to help me get the product I wanted and expected. Date of experience: September 26, 2022Estee Lauder is my go-to for all my skincare and a few must-have make-up items. The prices are comparable to anywhere you buy their products so it's really about the service and speed. I always buy at bonus days at The Bay, but I like ordering direct from Esteelauder.ca because they ship fast, package it up well, and they have a points system where you earn bonuses like free lipstick and expedited shipping. Date of experience: July 14, 2019I've never had a difficulty with any orders since 2014 when I started ordering my fragrances and skincare online. If you need to call in, reps are polite and efficient. Complimentary wrapping services are a plus. The only thing I'd change is of the manufacturer would bring back the old version of Azuree with the oakmoss. Date of experience: October 8, 2022I ordered 1 bottle of foundation on Nov 26 - as of Dec 5 it still had not shipped. I shamed them on a FaceBook page and suddenly it shipped the next day. Date of experience: December 5, 2023I've been an Estee Lauder customer for many years. I would like to express my satisfactions for all of the products specially the new one, Advanced Eye Concentrate Matrix. It is wonderful products to cover the lines and wrinkles. I purchase my favorites online and receive them promptly! I want to thank the Estee Lauder representatives who support the customers whenever needed online. Service Value Shipping Returns Quality Date of experience: May 9, 2022I met the brand of Estee Lauder for the first time, I used to use cosmetics from Dior, Chanel (I liked it), and Clarins from a luxury suite, the latter brand disappointed me greatly. I received the Estee Lauder Blockbuster Anglo Set as a birthday present from my husband. I am very glad that I have such a gorgeous set of cosmetics! This brand pleasantly surprised me. All the cosmetics fit me and I liked it. I recommend to purchase! Service Value Quality Date of experience: February 15, 2021This company "GIFTS" old, worthless, expired, oxidized "SAMPLES" to their "LOYALTY CUSTOMERS". A total joke. This company "GIFTS" old, worthless, expired, oxidized "SAMPLES" to their "LOYALTY CUSTOMERS". A total joke. They must be desperate for a nickel. The so called 6 piece deluxe sized gift that arrived with the dual 3.4oz Revitalizing Serums fir mom's BIRTHDAY GIFT, 2 out of 6 are so old 1 is crusted to the bottom of the tiny jar (neck cream) and the cleansing balm is rock hard in the tube. I have pictures sent by my DAD. My mom uses Sisley neck cream but was excited to try out your neck cream sample to compare. She can't. Why would you ship expired, old, crusted over, oxidized samples? Do you have zero consideration for your customers? Tip for consumers:Upload product images & receipts with your personal details cropped out. Products used:2 x 1.7oz Revitalizing Night Serums with 6 piece Deluxe Gift set Service Value Shipping Returns Quality Date of experience: March 23, 2021My husband of 24 yrs. (God rest his soul) would purchase either Estee or White Linen for me at Christmas time. Both of these scents are two of my favorites. Date of experience: December 1, 2020I have never bought anything else but their perfume. So I cannot comment on anything but that. The perfume is wonderful though I have not gotten any for many years now. Date of experience: December 18, 2019I bought the foundation for $50 online and didn't realise i needed to buy the pump separately. So annoying because the pump is like $20 so i would have qualified for the 5 piece free gift offer they had at the time! So disappointing. And when i contacted their staff about it, they weren't helpful at all. So stupid the whole thing because she told me THEY WERE SOLD OUT OF THE PUMP AND TO SHOP AT SEPHORA. Lol they say you can use the product without it but i don't think you can, you would waste so much of it! Products used:double wear foundation Service Value Shipping Returns Quality Date of experience: December 9, 2022I purchased products online on the 25th of November,i received my delivery on the 19th December with some missing items, when i try to call the delivery service which is PDP laser, the call does not go through, i also tried the MAC whatsapp servise and i was told there's nothing they can do to assist Date of experience: December 19, 2022My favorite skincare and makeup brand. Great foundations, eyeliners, mascaras, eyeshadows and lipsticks. Products used:makeup and skincare collections Value Quality Date of experience: January 23, 2024I always loved this brand. It is a bit expensive but I always know how good those cosmetics work. The foundation covers all my flaws. Date of experience: July 20, 2020Besides Imani, Estee Lauder make-up is one of the only brands that I will wear. They carry make-up for super sensitive skin. Date of experience: October 23, 2019A world-renown product brand that has provided excellent quality in its products consistently. It's simply the world's number one makeup brand. Date of experience: June 3, 2019Loved shopping from the Estee Lauder website. Everything was easy to navigate, shipping was so incredibly fast, and the product arrived packaged well Date of experience: March 29, 2022I like how their products are not harsh on my skin, my skin is easily irritated but I have find that with these products I don't get any reactions Date of experience: September 5, 2019Loved shopping from the Estee Lauder website. Everything was easy to navigate, shipping was fast, and the product arrived packaged well. Products used:Estee Lauder Double Wear Foundation Service Value Shipping Returns Quality Date of experience: January 29, 2021I love cinnabar! I like other Estee Lauder fragrances also, but Cinnabar is my favorite, Youth Dew is my next favorite. Date of experience: December 22, 2020Absolutely love Estee Laudaer. My mother and I are always satisfied with the products especially any type of facial creams for aging. Date of experience: August 27, 2019