My bust dealing with camping world. Baught a 2019 hideout in January 2019 January middle of winter as the wife was a traveling nurse. Did not get an inspectiion before purchase but they knew the issue with the awning arm before they sold. I will never ever deal with Camping World again and that is my advise to future customer of Camping World. Beware of the crooks. Rand Wahr Service Value Quality Date of experience: November 24, 2024Purchased a 2018 Forest river 2906ws at the CW Lincoln, NE dealership where I bought it. Sent a certified letter requesting a prorated refund of the above service add ons.Followed up with a phone call a week later check on the refund, Finance department did not know anything about it. Not happy I visited the CW, by the time I got there surprise they found it buried on someone's desk, nothing had been done. The finance person processed the form and back dated it to 7-18-24. It's now 10/09/24 and still nothing. Calls to the local CW and they put it off on Corporate. I asked for a Corp Finance number, called it and got nowhere. Totally unacceptable. Do not let them sell you any add on's, waste of money--too many exceptions in them. Service Date of experience: October 9, 2024I've had an absolutely awful experience purchasing a Dometic fridge ($1650) from these folks. Fridge shipped without a panel, which makes no sense to begin with. Had I known this ahead of time, I'd have kept my old fridge panel. I sucked it up and paid $150 for a new panel from them, and when it came in the mail i saw that it does not fit. They will not accept it as a return, or provide ANY assistance on getting it cut to fit. They take zero responsibility, told me to call Dometic, which I did, they said that Camping World shouldn't be selling this as a related product because it doesn't fit. Home Depot, Ace hardware, local lumber yard will not cut acrylic. Apparently I need to spend another few hundred dollars on tools to do this... just to get a cover on my fridge. Unreal. Today I see a warning on the product page in bold text, "NOTE: Door panel (item *******) is sold separately and will requiring trimming to fit custom dimensions.", that was NOT there previously (archive.org verifies this). So they've made an effort to cover their tracks (and deleted my negative review on the product page) but provide zero acknowledgement or assistance in making this right. I will never purchase from CampingWorld again, and I'd advise anyone reading this to shop elsewhere - they don't care about their customers. Service Value Shipping Returns Quality Date of experience: October 27, 2024DO NOT GO HERE they only care about screwing you over on a sale! I got an RV from here and after I signed the papers they will not return my phone calls. I then realize after I get home and calling the finance company they got me interest charges more than they sold the RV for. Who does business like this. I was told 13% finance BUT find out it's actually 113% finance. I was also told under the bed was the monitor/NVR for the camera system. The box was empty. I tried calling them and leaving messages but they would not return my call. I went up to the store asking the salesman the monitor was not in the box and he told me" what am I supposed to do about it"! Products used:RV Service Value Quality Date of experience: October 26, 2024Read camping world sucks online before buying or having repair work done. They have horrible customer service and bad repair work. Service Returns Quality Date of experience: October 22, 2024I have a whole list of grievances with Camping World. But even after talking with corporate for the Thor motor company, which is the type of rig I purchased there's still giving me the runaround at Camping World. I called Camping World corporate. They called Camping World Vacaville and they were supposed to take care of everything. I had an appointment with the finance manager and she said I wouldn't have to pay for any of the fixes. They were going to take care of. It went back and dropped off my camper today and they are trying to make me pay for it now. The first time I needed some work done. I dropped off my rig to gentleman that sold me my RV took my key said here I'll take it back for you and get it set up for you for the repairs three or four days into the repair that they had my rig, I got a call from the service desk and said we found an extra set of keys. We're gonna send them to you, so when I got to set of keys it was my set of keys that I dropped off with him not an extra set at all, so how in the world are they going to work on my rig when they sent me my keys back And it had already been like five days. Unbelievable. I called and talked with him about this right away. The gal said well hold off. Let me see what I can do. Give us a few days so I waited another four days. Never got called back nothing ever happened. Nothing ever was fixed so I went and picked up my rig and took it home, I found out from them A girl in the service department said oh well just because I didn't see upfront that the service there was an order was put in. I went to the back and they said they had a service order for me. That was a lie because when I went back to pick up my rig. Gentleman said nobody ever put a service order in for you, etc., anyway I'm pretty much done with Camping World do not buy from them. They are horrible but make up your own mind. I have a whole list of things that I could list here mistakes that they made but whatever. Service Value Shipping Returns Quality Date of experience: October 17, 2024I had to sell my Winnebago Micro Minnie. I was given a trade in estimate of $18,500. After the dealership inspected the camper, the estimate decreased to $17,000. The camper was barely used, so it was in great shape, but needed the typical maintenance done on the roof and slide out. I was ok with the $17,000. I had emailed the insurance ID card with the VIN along with the vehicle registration to the dealership. At the final moment of signing the papers, I'm told that the model number is different and indicates the NADA is much lower. I was offered $13,500. I've contacted the complaint department, so if any fair resolution is reached, I will update this review. Service Value Quality Date of experience: August 21, 2024Worst ever! Bought a forest river 2023 new. Made it 20 miles down hiway and the roof peeled off, a 10 yard strip of aluminum and hit 3 cars behind us. Awful mess, towed it back to CW and they said no returns sorry. They would take it back on trade off course it depreciation 20K in 20 minutes. Tip for consumers:The salesman were laughing with the manager when they looked at our roof. Products used:Forest river Service Value Quality Date of experience: August 13, 2024Total Rip off / Deceptive Sales Practices Salesman Jori Stewart was willing to endanger my 7 year olds life for an over priced sale. He and Camping World took full advantage of my lack of knowledge on RVs, towing, and my situation of facing homelessness to sale me a Camper trailer that He promised my vehicle could tow. I went to pick the trailer up and thankfully my vehicle has a safety feature that did not allow Jori Stewart to hook the trailer up to my car. My towing limitations were laid out in our very first communication. Camping World General Manager Austin Thornton said that the best he could do for me was trade the trailer in. Trade in value being $28k when they sold this trailer to me for $60,555.66. They are expecting me to take a $32k loss for a Camper that I was never able to pick up. I requested to rescind the loan 24 hours after signing and realizing I could never tow this thing safely. Service Value Shipping Returns Quality Date of experience: August 10, 2024Recently purchased a new 2024 Forest River Wildwood X-Lite trailer. Purchased extended warranty after swearing I wouldn't. Finance guy is very persistent. Three days later I requested cancellation of extended warranty and was told it would take 4-6 weeks. Going on 15 weeks and nothing but lip service so far. Don't let them include it on top of purchase price either. New trailer had rear vent on top but no vent inside, and bathroom vent is lop-sided and un-even and flashing curled on inside. Paid to have MaxAir vent covers, and they put Camco covers. (main difference is one has a 1 year warranty and the other has a 6 year warranty) Antenna wiring was screwed up and then they only wired the front TV and not the rear. USB ports don't work. The Fresno service Dept. is nice but still put wrong covers on. I'm contacting the Commission on Insurance and the BBB next week. Someone is dragging their feet and someone is collecting interest on my money that is in limbo. Whole thing has left bad impression, and I don't see myself buying my next trailer from here or referring Camping World to anyone I care about. If they're still in business. Service Value Returns Quality Date of experience: August 25, 2024Beyond frustrated and disappointed! We dropped our camper off 2/17/24 for warranty repairs and as of 6/12/24 its still not done! I have contacted the corporate office and this has not helped. I can't seem to get timely replies to emails of phone calls, always excuses from them when I do get to speak to someone. My extended warranty for exterior issues(peeling graphics) were denied because the service department didn't submit it before the warranty expired in April, even though I dropped off & reported in February. I.M.O. Steer clear! Date of experience: June 12, 2024Bought a 5th wheel from Camping World in Dec 23. Camper is still under warranty but I have a few issues. They want me to bring the camper to them. One of the problems is I cannot open the back door to fold the ladder in for it to be moved. Sorry we don't have mobile maintenance, call another location. I did, they farm that work out to a 3rd party. So know I don't even know if I get these repairs done it it will void my warranty Service Value Date of experience: May 28, 2024Took coach in for evaluation of 16' awning that would not close($125). We were told that parts were unavailable so we needed to purchase new awning. We got a call after they installed new awning stating it would not retract either. They figured out it wasn't awning but box inside of coach but would not return our phone calls or money. Our new awning has no metal cover on it to protect it like old one did. There is a reason they have 1.5/5 complaints Service Value Returns Quality Date of experience: May 30, 2024Please look at reviews, dont believe me. This company acts like they care but look at reviews, they really dont. Andrew in Silverdale lied to me today about repair messed up by them. Definitely not a reputable company. I asked him if he was satisfied with 1.5 out of 5 reviews and he cut off our phone call. Tells you all you need to know. If I were CEO I would remove this garbage and hire some folks to improve company. Perhaps ratings would be above 2.0/5 sometime. I asked Andrew if he was proud of negative reviews and he could not care less Service Value Shipping Returns Quality Date of experience: April 30, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Pamela A. Kentucky 1 review 2 helpful votes Follow Pamela A. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Rip off artists” May 3rd, 2024 Long story short. Had our rv picked up in February. Said we could pick up three weeks later. Went to pick up. One our later no rv. Where's it at? We had to find it. We could hav taken any rv out there. Brought home. They fixed one item out of five. Left screws out. Put tape on fake would. Peel it off and there goes the wood. Now it gets interesting. They continue to contact us to come pick up the camper. It's bin two months and they hav no clue. I emailed the ceo of the company and nothing. Do not buy from them. Never again. The company needs to go away. The worst. Didn't want to give a rating because there is no minus. Date of experience: May 3, 2024I ordered the first stove 11 days ago. It arrived with a corner smashed. I contacted Camping World and they sent a second stove that again arrived with a corner smashed. I expained that I had already paid $150 in trip charges for installation and was leaving for three months offgrid in a few days and that I desperately needed a stove sent undamaged. I was assured they would have the warehouse check for damage and pad the stove better. It barely has any protection. The third one arrived Saturday evening again with the same corner smashed. When I contacted them again with pictures and video requesting a discount to keep the damaged stove because I'm desperate, they offered me a $25 refund. Ridiculously bad customer service. I have been RVing full-time six years and will NEVER again do business with Camping World! Products used:None so far. I haven't been able to find another stove that fits my RV. Service Value Shipping Returns Quality Date of experience: May 20, 2024This place in Concord nc was the worst place we went to look at the campers and to get prices and was treated horrible and now I know my family wasn't the only one I seen other reviews and I see why now why they push u so hard to buy buy buy now I seen reviews that they sale crap...oh and the sale rep had us on golf cart about thew my daughter and husband and I off it because we said we was just looking at this point lucky my husband had my 2 year old or would have been lawsuit Service Quality Date of experience: June 10, 2024I have never been treated so badly by a company. 4 months ago I owned a perfectly good camper with some hail damage. Now because of the shoddy work done by Sean the service manager and the negligence of Jeff the store manager, my camper is now a total loss. Now it is still summer and there will not be any quality camping family time because of this store. They don't care about their customers! Nope, they just washed their hands. Do yourself a favor. Take your business somewhere else! Tip for consumers:Never been treated so badly, ever! Products used:The parts and service department. Date of experience: July 22, 2022We bought a Coleman camper from camping world in Marion North Carolina. In April 2023. Brought it home for three days. It rained it started leaking from the ceiling took it back. They had it for three weeks to repair. The leaks. Found several voids. We brought it back home had it for about three weeks when we had severe rain and the camper flooded inside. They found another hole in the wind guard antenna this camper was made by Keystone. Don't recommend very poor quality so now we're stuck with a brand new camper that has been flooded sitting on their lot for who knows how long with rain dripping in. I know that their motto is if you're not happy, we're not happy it should be if you're not happy we don't give a crap. Sam Bailey Products used:We were forced to keep this camper Service Value Shipping Returns Quality Date of experience: June 27, 2023Purchased a new leftover 2022 camper from Cicero NY location. Traveled 2 1/2 hours from PA due to the fantastic advertised price we thought we were getting. Due to my stupidity & being a first time camper buyer, they took full advantage of that. Hidden fees from tire protection, paint protection & even a $800 charged walk through "training" fee. Ended up being thousands more than the advertised price. Also still waiting after two months & numerous calls to Cicero Camping World for our registration/tag with no returned calls. Service Date of experience: April 10, 2023Purchased camper. Took 3 hours to complete paperwork. Paid 995.00 for camper cleaning... component and system inspection. A few other things. At least 80% were not completed. TV did not work. I brought it in and have been waiting 1:30 for help. No one. Everyone is sitting around having a good time. And I wait! Service Value Quality Date of experience: January 24, 2021The sales and service were both good. They even delivered the camper to us which I thought was above and beyond. Getting financed and sitting there for 4 hours was not good. The manager was awesome but the financing in my opinion was very pushy on products that were not needed and did not like that at all. Camper is what we were wanting works good and happy with the purchase. Date of experience: June 17, 2018I have been buying stuff from CW for years and I have always felt confident that I get a good product at a good price. When I have checked their price against other sources (Amazon, etc) they are rarely beaten. Shipping is quick and I have never had a problem with returns. I see someone wrote a bad review about their camper service, but this really is not relevant to the website. It has been my experience that you can't get decent service on a camper anywhere. I have been to dealers, local RV shops, guys advertising on Craigslist... I can't find anyone competent to work on RV systems. They are all just like typical repairmen, replace stuff until they find a problem. Good luck Date of experience: April 9, 2016On our way to Clear water, Florida with non-changeable reservations we hit a tree that destroyed our roof air and a vent to the point of allowing rain inside the travel trailer. Seeing the billboard ad for Camping World Lake Park, GA we just took a chance that they could at least try to waterproof the damage. Sara in service set everything up for us by not only offering to make a temporary cover but replace the whole unit as they had one in stock. Mathew Bennett removed the old one, inspected the roof for other damage and sent us on our way in an hour. Outstanding employees that made a bad day much better. Our thanks to them and the company the work for! Service Value Quality Date of experience: January 26, 2022We needed an oil change for our RV. We made an appointment. We we're told, "we'll get you in and out". After 1&1/2 hrs, my husband went to inquire. Oh, they are waiting for the oil to be delivered. What?!?! I went to speak to the manager. He did not introduce himself. I introduced myself. I told him that communication to his client is extremely important. Making sure you have the part or, in this case, oil before the appointment is crucial. He barely apologized. I asked him his name, I shook his hand rather than the other way around. They charged over $420 for an oil change! That took 2&1/2 hours. Never again Camping World. Poor customer service and way overpriced. Date of experience: May 31, 2023I'm cannot even write all the issues I've had with camping world in Windham. Purchased end of March, has been back there almost the entire summer ( still there) used it one time. I'm getting zero headway with them or corporate. I have consulted an attorney but held off to see if it would be fixed. Looks like it will be moving forward after my last phone call. Anyone else want to or think they have a case want to consolidate and go after them? I have consulted with one of the best attorneys in the northeast. Products used:Camper Service