Love the options to narrow down the search for sunglasses. Only 3 pair of glasses aren't right for me. I'm starting the return process now. So I can't speak to how that will go. I will definitely be ordering again in the future. Authentic sunglasses for a fraction of the original cost. What's not to love! Reason I chose this business: Found out of stock item Date of experience: February 14, 2025This is my second purchase from Ashford's and it was a smooth international (Australia) transaction. My only issue is that Ashford's do not accept returns from international buyers which I find strange so if you end up with a dud watch, you're on your own as far as warranty claims are concerned. I give extra points for fast delivery from the U.S. to Australia and tracking provided at each step of the way so thank you to Ashford for using UPS. Reason I chose this business: Ashford's has a large selection of watches at competitive prices. I could not afford to buy my Hamilton watch anywhere else at such a great price. Date of experience: February 5, 2025- it was super easy to buy from Ashford. The communication was timely with shipping details and I never had to worry about when and where my watch is. Also they provide manufacturers warranty which is a major plus. Date of experience: January 29, 2025The wife says I'm not really allowed to be on this site. Deals are too good and the selection is too great. Excellent search tools. It's so hard not to check out with at least one watch. I bought 5 today. Reason I chose this business: I received an email with a discount on a watch I was looking at. I ended up buying that one and four more. Date of experience: January 27, 2025Amazing selection. Easy to navigate. Excellent search tools. Reason I chose this business: I saw something I liked. Date of experience: March 12, 2024 “Such a great selection” March 21st, 2024 Verified site experience • Previous review Such a great selection. Surprising sales. Date of experience: March 11, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Julliette P. California 1 review 0 helpful votes Follow Julliette P. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Excellent Experience” January 21st, 2025 Verified purchase Easy to shop and Ashford offers several payment options. Great selection and follow up emails throughout my experience shows they care and want the best for customers. Price was super competitive. The reason why i ended up purchasing from Ashford as a first time customer. Reason I chose this business: Price was competitive and offered flexibility in payment options. Thank you Date of experience: January 26, 2025Simple to navigate website, the packaging did bother me a bit, the original boxes for the time pieces were in the box, but the time pieces were not in their boxes they were just placed in the shipping box loose, thank goodness they were all still wrapped in the protective plastic from the factory. This is the only place iv ordered a watch, and it was shipped like that, did make me wonder if whomever did the packing just took the easy road, nothing damaged but dang id of put them in the boxes! The little things say a lot to customers. But overall nice time pieces love all 4 of them. Reason I chose this business: Stumbled upon web site Date of experience: February 5, 2025No issues. Watch got here in two days. Thanks! Day three on the wrist. The watch has exceeded my expectations so far. I've been using the chrono to time cooking etc and noticed that the minute counter advances with a really satisfying click instead of slowly progressing to the next marker. The band is breaking in nicely and I'm generally really stoked still on the purchase. Date of experience: January 28, 2025Previous transaction refused by fraud prevention due to demand for copy of card which is not possible for those of us who are more security aware and use modern, progressive institutions which issue a virtual card. Your fraud protection subcontractor also render your customers open to identity theft by their archaic and ineffective procedures. Lord knows how many customers you are losing because of them... Date of experience: January 16, 2025Every time I try to make an order it does not go through. Today I tried to call Ashford and the phone site said leave a message or send an email and we will get back to you within 48 hours. That is no good. I have purchased a lot of watches form Ashford and they have been good but ordering is always a problem. I have to have the products shipped to an address where they will be safe when delivered as thieves steal from my doorstep. That complicates purchases. Reason I chose this business: I have wanted a Bucherer watch for a while and the price was good and the watch looked good. Date of experience: January 16, 2025They may not carry every make and model of watch and the ones they do carry are the best prices on the internet. Only thing I would do differently is pay for next day or 2 day shipping as ground service to the West Coast took a week. The buying experience was super easy and the product exceeded my expectations. Reason I chose this business: High quality and very affordable Date of experience: January 14, 2025Very good products. Would be better if signatures were not always required on delivery, and if customers could choose to pick up package from UPS or FedEx office. Also, military discounts sould also be available. Reason I chose this business: Price and quality Date of experience: January 19, 2025Good site, I found it on the Internet, read the reviews and decided to buy. Very fast delivery, I like the watch. The surprise was that I had to pay for a second delivery (UPS 14.95 Euro)pe I will be satisfied with the purchase on your website. Reason I chose this business: I liked your website. I read good reviews on Trustpilot. Date of experience: January 28, 2025Very easy to use this site, delivery was as promised, packaging was ample. I had to go to a jeweler to get the band adjusted to fit my wrist. You would think that adjusting the time and date would be straight forward, but it is not, you have to unlock the crown to adjust both. Once you know the proper steps, it is easy, but you risk damaging the watch if you don't know the proper steps for adjustment. Reason I chose this business: Found it on Google Date of experience: February 6, 2025Previous orders have gone mostly fine. I was able to place this order after creating a new account, and yet there was some problem with the address for the credit card payment. I missed the watch I was looking for. There was no problem in previous orders. I once received different items than I ordered and the delivery was incomplete (case was missing, watch boxes were broken). In the first order, I received a watch with dust under the glass and with bent masts, which I discovered only after replacing the strap, which had come loose and threatened to damage the watch by falling. Reason I chose this business: For an interesting discount on my favorite brand Date of experience: January 17, 2025Nice speciality men's watches with good prices and discounts are to be had on Ashford's website. They are very well customer oriented when they deliver on the products they sell very timely and packaged carefully and professionally. Reason I chose this business: Prices and styles Date of experience: January 22, 2025Great price and no or low shipping cost is perfect! I like great values and Ashford does this! Reason I chose this business: Original first purchase made 15 minutes ago and decided to shop some more on the Ashford website. Date of experience: January 12, 2025 “Nice speciality men's watches with good prices and...” January 22nd, 2025 Verified site experience • Previous review Nice speciality men's watches with good prices and discounts Reason I chose this business: Saw this in google search for a specific watch I was interested in Date of experience: January 12, 2025 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) FREDERICK T. Massachusetts 1 review 0 helpful votes Follow Frederick T. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Ashford, great quality, great prices.” January 22nd, 2025 Verified purchase As a first time buyer from Ashford I was very pleased with all aspects of purchasing a watch. Easy to navigate website, quality merchandise and received my watch in 2 days. Now when I online shop I go to Ashford first. Date of experience: January 12, 2025Easy to order, appreciate telling me about applicable discount codes but would rather have the code automatically applied at checkout instead of me having to enter it. Great sale price and shipping was fast even during the Xmas holiday. Date of experience: January 1, 2025Easy website and checkout. I ordered two watches that I have wanted for a long time. They were at a really good price. The description was accurate and they arrived in good time. The only bad thing is trying to decide which one I will wear for the day. Date of experience: January 10, 2025Smooth transaction and I was able to register the watch with Mido. The watch came new with the warranty card, box, and tags. It's good to have piece of mind that they are an authorized dealer for Mido Reason I chose this business: Price and had what I wanted Service Date of experience: January 22, 2025I found the website easy to navigate and ordering was easy. The product was well described and corresponded to the manufactures website. Prices were outstanding and I'm extremely happy with the purchase. Product was shipped promptly and arrived in excellent shape. Reason I chose this business: Good reviews Date of experience: January 17, 2025The watch is a beautiful watch. The price was really great as well. One can see that this is indeed a beautiful Swiss watch and that it is incredibly well made. I would like to see it have illumination on the dial and the band be a little bit larger as my wrists are not small. However, it is still wearable with the band provided. I am not eager to look for a larger band though so time will tell (no pun intended.) it has a lovely minimalist dial which I appreciate and it it quietly elegant which I also do love. Ashford.com is a great find and I look forward to doing more business with them. Date of experience: January 11, 2025Very happy with my purchase. Great Christmas present. I went with the free shipping and it was here in Colorado within 7 days including the holidays. Great selection and the 10% discount put it under $200.00 making it a real bargain. This is the best looking of all the Luminox's in my opinion.Simple and the Illumination is perfect at night,leaving very little trace with NVG. Thanks Ashford. Reason I chose this business: Competitive prices and good reviews for company Date of experience: January 8, 2025I think I purchased a watch at a great deal but when I receive the item there is a minor stain on the leather strap. The location of the stain is toward the end of the strap so when I wear it, I don't really see it and others won't see it too. But it makes me wonder now if the watch is really brand new or was it a returned item from when someone bought it from an AD. Reason I chose this business: Great pricing and good review Date of experience: January 8, 2025Ashford is a genuine site, Customer service is impressive and professional dealings. However, in my case I faced the delivery issue. I paid the delivery charges for Second Day Air. Although they informed me that the order was shipped in 2 days but I received the items much late and I could not gift this item to the person on her B'day. Order date was 25-DEC-24 but Received date was 05-JAN-25. Satisfied Reason I chose this business: Price appearing much less than in Stores. Service Date of experience: January 5, 2025Date of experience: December 25, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Samrat R. India 1 review 2 helpful votes Follow Samrat R. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Had to pay higher customs duty due to invoice issues.” January 7th, 2025 Verified purchase The product value mentioned in the invoice was the one prior to the application of the discount due to which I had to pay much more Customs Import Duty than the expected amount. This kind of issues should not be happening to customers while buying from reputed sources like Ashford so please look into this urgently. Reason I chose this business: It was an AD for some premium swiss watch brands and it offered the pieces at excellent prices. Date of experience: December 24, 2024