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123Greetings Store Review
This service is confusing upon sign up. You don't realize if you forget to cancel in the seven days they charge you $30 for a year and their policy is no refunds. And although it says $2.50 per month that is also confusing because that is based one dividing the year fee into to 12 months. Eventually they did provide me a refund after they had told me they could not. So I have updated this review accordingly.
Date of experience: February 8, 2021Had some difficulty using this service and also trying to contact them for a refund for a card not sent.
Apparently it turned out to be my fault which I found out after they contacted me following a poor review I left.
They should make it easier to contact them to avoid poor reviews but it just shows how leaving a poor review will get you a refund quicker than complaining direct.
I have amended my review to 4 stars as they are now refunding me.
Products used:None
Service
Value
Quality
Date of experience: March 10, 2021This site has not worked since the week before Christmas, when the most cards are most likely to be sent. You can customize your choice of card with your own additional words to the recipient. Unfortunately, when you hit the send button, all you see is a constant rotating buffering circle going around infinitely. Their Contact Us button is nothing more than a list of FAQ's. Like I said, this site really deserves a rating of 0 stars but 1 star was as low as I could rate the 123greetings.com website. Truly sad how bad this website has become!
Products used:ecards
Service
Value
Quality
Date of experience: December 31, 2022There is nothing much lower than a business that commits to providing a service, makes you fill out several boxes of info, and then at the end demands your credit card number to start a 'free' trial that you'll undoubtedly have difficulty cancelling. This is a dirty way to operate and if a company pulls this crap, they will pull other crap as well.
Products used:E-card that was supposed to be free, but is not.
Service
Value
Shipping
Quality
Date of experience: June 18, 2023If you dare to use their 7 days supposedly free trial, then don't. They make it very difficult to cancel your membership and when you contact them on day 7 they tell you that your subscription has been renewed for 12 months but you can shorten it to 14 days and they still charge you for £7.99 for that...
There is no number to contact them only by email and of course you don't receive a response on time to cancel during the free trial!... be warned!
Date of experience: September 3, 2020I tried a web search with only "123greetings". The result was the first 2 pages were all positive reviews. And they were all from 123greetings.com. That was a red flag for me.
Then I tried "123greetings scam", what a surprise. All negative reviews popped up. Only one said "beware of a similarly named site that is a scam". Guess who it was from. Yep. 123greetings.
I think they would do better if they went into the SEO business.
Tip for consumers:I am super cautious when it comes to unsolicited email. I always web search both just the URL and the URL plus the word "scam" before clicking on any such link.
My experience is that about half of the unsolicited emails come from suspect sources, and this was one of them.
Products used:Nothing. A web search of the company convinced me that this was not a trustworthy company.
Date of experience: February 14, 2024What an absolute rip-off! You wasted my time by misleading me into signing up with a "promised" free option. Not until I went through the whole process do you drop the bomb that you have to pay. This is false advertising & very disappointing. I even googled how to find the free cards. There were NO free options that I could find on this ripoff site. Don't tell people something is free when it is not!
I used to like these e-cards, but I won't make the mistake of wasting my time again!
Very Dissatisfied Customer
Date of experience: December 17, 2023I took the 7 day trial and cancelled after 2 days as the card didn't arrive. I was then charged for a full year and not per month. Even though I cancelled I did not receive any confirmation of this and when I checked my account was still live. Very poor would not recommend
Tip for consumers:Don't use
Products used:E cards
Value
Date of experience: July 10, 2022I sent my Mom 2 eCards for her birthday and mother's day and she didn't get either one. I contacted company and they insisted that they did send her the ecards which is a complete lie. 123 greetings sucks!
Service
Value
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Quality
Date of experience: May 12, 2021Neither I nor my recipient received the e-card sent for a 70th bday. This was organised for the 7th of February to be sent that very day. Cost $9.95. I would dearly like to know why this happened (or didn't happen). I don't think I want to use this site again.
Date of experience: February 8, 2022I've used this website to send e-cards to my family and friends last Christmas '12. Most of them received the cards. But next time I'll make it like personalized. The ones I chose was for environmental awareness.
Date of experience: March 12, 2013PLEASE NOTE: I had accidentally given a bad review to 123.Greetings.com - but my negative experience was actually with 123. Cards, which has rip-off prices and poor customer service including demanding $1 before they answer even one question. Beware of 123. Cards! I apologize to 123. Greetings, which does not charge any fees or advertise sneaky "deals."
Date of experience: April 4, 2020Had sent my wife an Anniversary scarf using your website. The card was delivered, but can't open it after typing in card message number. Tried to find the sa! E card, but not found! Waste of time! Don't use!
Date of experience: April 26, 2020I was able to easily send numerous ecards without any issue and without a request for any financial info. I believe many of the poor reviews here are actually about other similarly-named sites!
Products used:Sending ecards
Service
Value
Shipping
Quality
Date of experience: December 12, 2023If ethics, values and career growth are your preferences; this company is not for you.
Unprofessional and talentless management with no work ethics.
Typical mindset of being cheap and earning us their only motto.
They will take your original documents to make sure you don't leave the company, cause that's the only way to persuade you to not leave them.
Never ever, go here.
Date of experience: January 30, 2017Have been using 123 greeting cards for two or three years and have found it a most reliable website for sending cards to anywhere in the world.
Have tried one or two other sites but compared with 123 greetings they were far less reliable.
Well done 123greetings.
David N
Tip for consumers:Continue using it!!!
Service
Value
Shipping
Returns
Quality
Date of experience: January 3, 2018They advertise charging $2.49/mo and then hit you with the full year cost of $30 before your free week is even up, with no warning as they advertised. The cards are lame and this company is a SCAM!
Date of experience: June 20, 2020This site is clean and helpful, very easy to use. I also think they have a lot of up and coming animators working on these cards. I have used them many times and will continue to do so in the future! Their cards are sooooo cute!
Date of experience: September 20, 2010Was looking for a pick me up card for a friend to send online... but what comes up as free for this service is not actually free. Beware of False advertising!
Date of experience: March 18, 2021I tested sending one of the cards and they said I could cancel the order but then I was charged $39 and their system did not allow me to cancel it for the entire year. This is total rip off because I sent one card which cost me $39.
Date of experience: September 28, 2019I have used 123 Greeting over the years. This year when you complete composing your greeting & try to send, you are given 2 options to PAY! Otherwise, you can't send the card. WHAT'S ALL THIS ABOUT!
FALSE ADVERTISING!
So disappointed in what I thought was an honorable & reliable company.
Date of experience: December 17, 2020By submitting email addresses to 123greetings.com you will soon be getting random offers from 123g.biz using kqstw.com and other aliases. Expect they will do the same to your friends. Use this service and get ready for High blood pressure and Diabetes pill spam!
Tip for consumers:Read their policy statement before trusting them.
Date of experience: February 3, 2016I received one of their eCards (electronic greeting cards) in my inbox, from a friend. From there, this website entered me into their mailing list, and claim that I signed up for it, or "requested" to be part of it. Use this website if you want your inbox, and the inbox of your friends to be filled with SPAM, and third party advertising.
Date of experience: February 25, 2013Date promised but not delivered.
Because I was not able to leave my home to purchase the anniversary wishes card, I was pleased to find your service but I will definitely not recommend your service or make use of it again. So sad to have missed the occasion, a family milestone.
Date of experience: April 28, 2020Sometimes it works, then it doesn't. Often when I try to send an ecard, it will come up with an error message, "DNC", that recipient doesn't want ecards. I absolutely know this is not true. But it still happens to about half of my family/friends. I have tried to contact 123Greetings, can only do so by email, but usually don't get a response. After paying for a year of service and year is not up, now they can't find my email or log me in. What gives? I am about ready to think this is just a scam site. Very poor service.
Date of experience: March 30, 2020