I ordered a drink that was over $7 and it did not taste at all like it should have, brown sugar and coffee were both missing, tasted like iced milk. What a waste of money and since it was through door dash I can't even get it replaced...Got a lousy $2 door dash credit. Come on Starbucks this is not ok.Im a Starbuck's fan, but I've never had an experience this dreadful. We go into Starbucks almost daily, mostly great service. Highway 8 store in Stoney Creek (Fortino's Mall) was making up their own rules. We wanted a call back from the manager, it never came. We called customer service and they forwarded a message to have the District manager contact us, they never did. We called back customer service to ask for the Area Manager to contact us. They never did. Plus, they said there was nobody higher in all Starbucks to refer this to. Each time we were told that we'd get a call back within 48 hours. We waited at least 72 hours each time. Is this the new direction of Starbucks Canada? This is how businesses fail. Tip for consumers:This is a case where a really bad management team thinks that turning customers off will make their lives easier. I hope that when senior management reads this they will wonder why their aspiring managers are saying senior managers are as unimportant an they are calling customers.Starbucks Rewards is a fantastic loyalty program for coffee lovers. The app is easy to use, and I love earning points with every purchase that I can redeem for free drinks and food items. The personalized offers and promotions add value to my Starbucks experience, and the convenience of mobile ordering and payment makes it even more rewardingIt's coffee with blood. They support killing children in Palestine #genocideinGaza you have blood on your hands. Shame on you. Tip for consumers:Stop genocide in Gaza, Palestine Products used:Coffee Service Value Shipping Returns QualityIt works, if im really in a rush and just HAVE to get my caffeine dose ahaha! But, would choose any local coffee shop any day. Although, their pumpkin spice drinks are top tier. Service Value QualityStarbucks is often inconsistent with the taste of the drinks and there is no accountability or care for the customer. I am told that I will not get my money back, I need to have them remake it until it is correct. They remake it sometimes three or four times before one of them gets the drink correct. They continue to treat minorities like dirt and I will no longer set foot in another Starbucks store again. Tip for consumers:Starbucks is a horrible company. Service Value Returns QualityStarbucks in Sudbury MA inconsistent quality of cappuccinos of recent. Far better at nearby Whole Foods who have a Cafe counter at front of store...open til 3...and for less $$$ than Starbucks. Products used:Cappuccino Service Value QualityI have been to Starbucks and they advertise there cake pops but every time I ask for one they never have them it's bad advertisement Products used:None they never have them Service Value Shipping Returns QualityI always order the same thing. Tall - dark coffee with 1 raw sugar and "light" splash of cream. So often my coffee is too white, too creamy. There's got to be a standard that the staff at all Starbucks can get their system right, at my work place... 585 University Avenue Toronto, once u walk away, its too much hassle to return to get the problem fixed. And at the same time don't enjoy this cream with coffee flavor beverage. It tasted like triple cream because coffee is not so hot. Hope and wish they improve. Service Value QualityStarbucks is my go-to coffee shop for its consistently great coffee and cozy atmosphere. Whether I'm grabbing a morning pick-me-up or catching up with friends over lattes, Starbucks never disappoints. I appreciate the wide variety of beverages and the seasonal specials that keep things excitingI went to the starbucks in the airport and if the menu's would provide a € per liter price you would think you are buying golden coffee. I forgot that it has gotten so expensive. Also the airport store was very dirty, it is that it was the only shop around that was open so I bought something here. Service Value QualityPurchased a gift card in Canada with US dollars - was assured by cashier and manager I would have the full value when returning to US - when I got back to US and gave as a gift it only had $14.55. They charged me in USD but only gave me 20$ Canadian in value. When I contacted Starbucks they gave me the run around. This company steals enough from the public already. Products used:Gift card Service ValueYes, it is nice to go into a Starbucks from time to time (depends on the store however) -- especially if you have things to do on a laptop or perhaps read a publication, but the price/quality ratio for their coffee is now beyond absurd. Service Value QualityThe coffee in Starbucks is bad. It does not have any taste or aroma. Each time I have had coffee, they serve coffee with no bean strength. Unless they improve the coffee flavour, people are going to find other alternatives. Service Value QualityI have seen in Guatemala, where much of the coffee comes from, tender care and hard work. These people deserve a shout out. The coffee in shop is some of the best quality. The house and staff all over world friendly and clean. Well rounded business.Purchased a drink without the ice. Was provided half a cup. Spoke to them and asked if they thought it was acceptable and was dismissed… absolutely appalling customer service… I didn't want half a cup of ice..We just went to Starbucks in ATL Concourse C and got awful customer care. The drink I ordered wasn't made correctly and when I let them know they argued that it was. I paid extra for expresso and mocha drizzle which they said they were out of whipped cream too. The only thing that they added for me was the mocha drizzle. They didn't even put the caramel on top plus no whipped cream to put it on. They could have cared less. One lady was screaming at people waiting for their drinks about where to wait. She was very curt! I don't recommend this place. Tip for consumers:Staff was rude, took forever, made drink incorrectly and wouldn’t offer to make it right. Products used:Caramel Frappuccino at Starbucks in ATL airport, concourse C. Service Value QualityStarbucks is hurting Palestine in the war by funding people who are committing genocide to Palestine, so boycott Starbucks.Today I ordered a Dark Roast brewed coffee. And when I got to the bottom of the cup. The quantity of grinds was overwhelming. This quality is quite low for this level of establishment and price point. I am not a frequent customer of SB. However, this is unacceptable at any frequency. It's no wonder the coffee was especially bitter today. I have pictures that I would like to include if allowed. Tip for consumers:Drink Slowly when you get to the end of your coffee so as not to swallow a mouthful of grinds. Products used:NA Service Value QualityI will never go to Starbucks again and I have deleted my app when last week they charged me $7.09 for an iced vente vanilla Chai tea latte. When I got to the window I asked the girl that I found out was a Gen Z what's going on and her reply was "corporate greed". Sounds about right! Service Value QualityIt's a hit or miss whether they are open on time. Two mornings ago she was slamming everything around and stating it wasn't her fault she was late. I can order the same drink every day and it's totally different. I have yet to see an attendant that is friendly in the last week. This in in a hospital setting. I will never go to another Star Bucks after this. Service Value QualityTheir coffee is too strong, but I'd rather have it then places like diners and most fast food places. Service Value QualityReally Satisfied With Drink of Cold Coffee in Royapet branch Store Assistant is All are good carring Finally Happy For this MomentSpending on average $150 a week at Starbucks and having supported them throughout lockdown when there were virtually no customers; yesterday l was refused service by the same staff at the Galleria outlet in Melbourne, who know me by name - for the 'crime' of refusing an experimental jab. The most disgraceful, disrespectful and discriminatory conduct by a corporation that has long sold its soul. Boycott ban for life! Service Value QualityMy friend and I like the place very much, we always drink delicious cava here and buy delicious treats. But today in the cafe we encountered rudeness from the waitress, who cleans the tables in the street (the bilaterian). Along with the products decided to indulge themselves and liquor (a small glass). This very "chemist" assistant came by and said that you can't drink other people's products. Service Value