Would be zero stars if possible. I had used them years ago and decided to order checks from them again. I received two envelopes obviously with my name on it but the checks they sent to me were someone else's. Customer service was rude and tried to blame the post office! Didn't know where my checks were so I had to close my account, redo deposits, bill paying, etc. All because they don't have quality control for something important like people's checks! Do not use! Order through your bank even if it costs more. Date of experience: November 4, 2013Yesterday, I opened a new checking account. They gave me every single piece of information I would need in order to get things rolling. I had a coupon, so I used it and they checks were pretty... so I ordered (er, make that TRIED to order them) on the internet last night after they were closed. The site REFUSED to accept the numbers I was putting in! It was extremely frustrating since every number was accurate and it kept asking me for a number that did not exist. So this morning, I called them and they were SO exceptionally rude to me, kept interrupting me and the lady's attitude toward me was like I was some scumbag trying to order fraudulent checks. By the way, rude lady... I am a returning customer... but NEVER again. Between the website not working and the extreme rudeness of the representative on the phone... this company sucks and there are plenty of businesses to get other check from. In exasperation, I called my bank this morning to ask if there was an error in the info they gave me and we went through the entire thing and I ended up getting plainer checks (I only use checks to pay credit card bills) and since my husband is divorcing me, I am going to change my name...(to what, yet I do not know. Any ideas anyone?) I only needed a few checks (like 100) and even though the ones from the bank will be plain... I think I can live with that. AND! Even with all of the promotional codes from checksinthemail.com, my bank did it over the phone, were way less expensive and super friendly to me and it's one more thing I can cross off my "to do" list. Now... if I could just find a new, better model of husband my life would be perfection. :) Date of experience: February 28, 2013Will send to my is real or fack ******* edge park noth Olmsted Ohio ******* I be happy send to me thank ou Service Value Quality Date of experience: May 2, 2024