Ordered brake calipers for my car front and rear. Had appointment set for my mechanic for 2 weeks. Get the parts they went to put them on. They did not fit. I triple checked with them and they still sent the wrong parts. Now I can't get a hold of anybody for the last 3 days. I've been calling on their website trying to do the instant chat emailed emails won't go through. It's like no way on the planet. You can get a hold of these people and I'm going to end up being stuck with very expensive parts that I cannot use that need to be returned and refunded. Very frustrating... I mean seriously. Frustrating Products used:None Service Value Shipping Returns Quality Date of experience: June 21, 2023I was lied to and told an indoor storage bag could be used outdoors. I have been trying to contact them for over 3 weeks for info on my warranty and I keep getting the same email. The phone number is not real and they claim they have a live 24/hr chat that is none existent when you try to find it and use it on the website Date of experience: July 17, 2023DO NOT ORDER ANYTHING FROM HERE! They will never send you the item and steal your money. They have not refunded nor sent my item for $313.50 This place is a total sham. I bought seat covers here because they had a shipping date of 2 weeks. 1 month later, still no seat covers. I have attempted 4 emails. I have used every possible modality of contact. Email - called and tried BOTH options one and two. I have tried the text, to which no response has been given. And the link for instant chat on the website doesn't work or exist. I want a refund and I want to never deal with this company again. When asked for a refund, I got an auto email saying they "needed to make sure my item hasn't shipped yet" (yeah right) and now it's on hold. I have only ever recieved auto emails from them. My order number is ******* … please send refund. This is cruel Tip for consumers:This place is absolutely awful Products used:None because they haven’t sent it or refunded my money Service Value Shipping Returns Quality Date of experience: June 26, 2023Bought a so called complete front disc brake conversion kit for a Chevelle. Due to unexpected health reasons I did not get it installed for a few months. The kit was sold with braided stainless steel brake lines and the receipt stated it as well. When I opened it a few months later it had flimsy rubber ones. An email was sent and the reply I got was "it's past the 30 day return policy and it's too late to do anything" I replied that I was not looking for a return, just parts I paid for and did not receive. Again I received an email back basically saying sorry we couldn't help you. The funny part is they claim to" leave no stone unturned to help the customer". Don't waste your money on this lying company. Products used:Front disc brakes Service Value Shipping Returns Quality Date of experience: May 18, 2023This is the worst company I have ever bought anything from. They will not refund you your money for a poor quality product that breaks the first time you use it. Customer service is horrible at timely responses, they do not want to take any responsibility for horrible products so they pawn it off on the manufacturer to send you another junk item. Never in my life have I not been able to return a product like this. No wonder why people choose Amazon over horrible places like this. Shop elsewhere, make sure it's s reputable place, this one isn't and should be put out of business because their service stinks. You will get ripped off and won't be able to do anything about it. They should deal with the manufacturer not the customer or simply not sell trash to people like they do. Service Value Shipping Returns Quality Date of experience: April 4, 2023I ordered running boards for my SUV. I ordered with chrome edges and they came black with some areas rubbed bare. No instructions. I checked the fitment and it looks like it will need drilling. I hope the mechanic doesn't charge me too much to install. I think they send out whatever knowing that people won't return it because of their restocking fees. I asked them for the instructions and instead of sending it they just gave me another number to call. I am not going to jump through hoops. I won't be ordering from them again. Order no.*******. Tip for consumers:Check return policy. Products used:Running boards. Service Value Shipping Returns Quality Date of experience: April 13, 2023I made an order, they charged my account $201.56,4 days before the order was to be delivered I got an email saying I cancelled the order. Which is not true. Of course they have a customer service phone #—but no customer service. They say email them. Did so 3times. It's going on 6 weeks and no response and no refund. Any ideas on how to get this corrected? Products used:I never received my product. They charged my account and poof*. Gone Date of experience: July 17, 2023I contacted AUTO EVERYTHING to try to buy a truck bed cover. They said they had it in stock (which they did not). When I placed the order, the shipping date came and went and then they said the manufacturer would ship it directly. That day came and went, and I reached out to the manufacturer who said that they did not have an order and that he cover was no longer even made. Read all of these reviews. This website is little more than a scam site that takes your money and never delivers anything. How they have not been shut down is beyond me. Products used:None, they did not ship anything Service Value Shipping Returns Quality Date of experience: June 14, 2023I have purchased thousands of dollars from Auto Anything so I decided to purchase from them when I needed items for my new truck. What a mistake. They sent the wrong product and it took several phone calls from me to finally get the refund I deserved. Their customer service stay is horrible. They have a hard time understanding English and when they do, they get it wrong. Moreover, they took no initiative to help me. I had to lead them by the hand in order to get a refund. Totally unacceptable. Tip for consumers:Horrible option for products Service Value Shipping Returns Quality Date of experience: May 11, 2023I ordered a item on sale from on one of their promo emails. 1 week goes by with normal "we are shipping your order" then I get a product backorder message. Then later the same day Auto anything sends me a cancelation email saying they will refund me. The next day I get a new email from them saying your interested in this product click here to add to your cart. Turns out to be the same item I ordered now its available to ship but no longer on sale. I contacted them and they will not honor the sales price. Service Value Shipping Returns Quality Date of experience: June 20, 2023I spent over $153 on a car bra for my Prius was supposed to receive it 24 June. We are now and August 3 never received. It never got my money back. I will be counterfeit because somehow the merchandise got lost. I've yet to get my money back now I'm having to deal with my bank and they will not reply. Don't buy here they're awful and they give you a number every time you call it send you right back to texting or email and then they don't respond so what's the point anyway wanted to give you a heads up I'm still trying to get my $153 back I have to report to the Better Business Bureau if I don't somehow get this resolved. Service Shipping Returns Date of experience: August 2, 2023I ordered full seat covers and console cover for a 2023 Nissan Frontier from auto anything. All stuff arrived late (they tell you one date, then after order is paid for wait a day and then they tell you there's a shipping problem!) Seat covers fit, butt console cover was not even close. Contacted Customer Service twice and no repsonse., Then did "CHAT" said they would get back to me. Well they did, said it was a mistake to send me console cover because it won;t fit. End of Story! So I could have ordered from other vendors that did have the right console fitting cover and did not. These guys take the order and your loot, then tell you its shipping late and Yeah, that won't fit! Stay away! Products used:seat covers Service Value Shipping Returns Quality Date of experience: April 18, 2023Didn't discover how much damage until I had the unit ready for install. Crushed sides, jammed/bent lid. Buyer Beware, the only customer service will be a couple of emails and finally them telling you "Were all done" and you're stuck with a $600 damaged toolbox with no options. Date of experience: September 2, 2021I've been waiting 6 weeks for a return authorization on a damaged product. You cannot speak to a live person. Chat or email are the only options. Even if a pay more, I will never use this company again! When something goes wrong, don't expect help to rectify the problem! Service Value Shipping Returns Quality Date of experience: October 24, 2021So after receiving no mounting hardware as advertised, the company followed up with the enclosed email pic, now they respond saying basically your out of luck go buy your own hardware... we made a mistake. Typical for this company... stay away Service Value Shipping Returns Quality Date of experience: February 8, 2023Ordered a set of floor mats that showed in stock. Received notification several days later that the ship date was delayed by 1 month. Once the second ship date came around I received a notice saying sorry, factory discontinued this item. This place is just a fly by night broker. Use Amazon, Walmart, or just some guy on the street with a sign. All would be better options. Service Date of experience: December 20, 2022I ordered seat covers over a month ago. They sent me one email in that time to tell me that my order had been delayed which I though no big deal with the corona virus slowing everything down. I decided to reach out to customer service who then told me that my order was delayed again... About an hour later I got an email from them saying the manufacturer had discontinued the item I ordered. The email also said they would hold my money for another 24 hours as a store credit then refund it. I would not recommend using this website. Date of experience: May 19, 2020This is in response to another delayed order. I grit my teeth on the first email but decided to cancel an order for floor mats since the delivery was extended out another 3-4 weeks. I was told I could not cancel until they received an OK from their late supplier. Very disturbing since AutoAnything charges your credit card immediately upon order placement. They don't care if the order is late since they have their money. No More, enough! What a rip off outfit. Reported to Pay Pal Tip for consumers:Don’t use Products used:None Service Shipping Date of experience: September 11, 2021I can say I haven't had to bad of experiences buying items on line... until I dabbled with AutoAnything. Website looks good but here's my story. Placed order for a trailer hitch one evening, 10 minutes later I realized I ordered the wrong style, so I received a cancellation noticed that night. The next day, I received an email saying sorry, the hitch had been shipped, simply call this phone # to get easy return instructions. The next day, I received hitch on my door step, NOT IN A BOX! No mounting hardware! I called the next day, after waiting a half hour to talk to someone, I got no where. The operator was very soft spoken, in a VERY noisy room. Claims he sent me an email with the return labels and mumbled something about a stocking fee. I'm still waiting for the email. I called my credit card company to cancel payment and they were very helpful. Date of experience: April 18, 2019I purchased a seat cover from AutoAnything.com. I spent close to $300 for it. It is very cheaply made and we have lint everywhere so we decided not to install it and send it back. If I had seen this in person, I would not have purchased it. Description on website sounded exactly like what I want - actual product is inferior. When I contacted Autoanything.com about a return they want to charge me over $50 (20% restocking fee) plus $14.95 return label fee. I am fine paying for shipping to return this junk but I find it absolutely ridiculous that I have to pay 20% restocking fee for something that is defective. I still need a seat cover but will certainly never buy anything again from Autoanything.com. I attached photo of the LIE that they 'Offer quick, easy returns and exchanges for Hassle-free online shopping". WRONG! Tip for consumers:Don’t buy unless you know exactly what it is and you will in NO way return if defective or junk. Products used:Didnt use any product because CHEAPLY MADE Service Value Shipping Returns Quality Date of experience: August 10, 2022I bought a bug deflector from autoanything and had it within 3 or 4 days where as I would of had to wait 2 weeks if I ordered the same product from amazon, even with my prime account. The price is near identical so it was a win win. Date of experience: July 5, 2020Fast shipping to California. Great online customer service. Immediate price match. Very competitive pricing. Accepts PayPal & Google Trust. Everything great, except restocking return fee. And I didn't even open the package. Date of experience: February 13, 2015I read a lot of bad reviews about the site. They are a Google trusted store. I figured if the order went south I had backup coverage. I ordered a complete flow master exhaust and flow master catalytic converters for my suburban. The price with 20% coupon was hundreds less than competitors sites, and free shipping. The order shipped out the day after it processed. Received fedex tracking number. It arrived 5 days ground shipping CA to NY. It was exactly as ordered an could not beat the price. Date of experience: August 13, 20142017 Jeep Wrangler Unlimited dash fit perfectly, right out of the box. Didn't even need to use the enclosed Velcro fasteners. Customer Service via chat, before I made the purchase was great as well. The technician was well informed and able to answer all my questions. Date of experience: January 5, 2018The prices and selection on this site are ok, but there are plenty of sites to get the same thing. You can't rely on the reviews because not every customer can review their purchase. I bought some replacement tail lights here and noticed a few months later that they had melted. Of course they were out of warranty by the time I noticed it, but at least I wanted to be able to note this in a product review, however I was told that only random customers were "allowed" to review the products they bought. Date of experience: April 6, 2015