Titanium dioxide is an FDA approved food coloring agent commonly added to pills to make them white. Although only very small amounts are used in supplements (less than 1% of the formulation) animal studies have raised concerns that it could be carcinogenic and adversely affect the immune system and digestive tract.May 25,2019 Date of experience: June 9, 2023This is a dishonest company. When you purchase something and try to write a review, they don't publish it. There are only positive or fake reviews. Additionally, the shipping is terrible. I bought a product, and instead of the expected delivery time frame (6-21 days), they informed me that my package would be delivered in three months. Products used:Bee propolis Service Value Shipping Returns Quality Date of experience: October 27, 2023Ordered 3 seperate items, two arrived in a small box that could not have fit the entire order. They initially refused to respond at all and are now refusing to ship the final order. I lost about 60 Euros. Tip for consumers:The Melatonin was not recieved Products used:Melatonin Fast Dissolve, 12 mg, 180 Fast Dissolve Tablets × 3 ZMA, 120 Capsules × 2 5-HTP, 200 mg, 90 Quick Release Capsules × 2 Service Value Shipping Returns Quality Date of experience: July 8, 2023Piping Rock has recently started to guarantee the quality of its products by a one year return policy. However I have found it imperative to buy products I have already bought from them and tested as OK. I recently bought a eye serum for the first time which did not seem to agree with me.It cost around $6 in an order that was around $75. I emailed them expecting a customer friendly response. Instead they asked me for details on the product that I did not know how to find - one was the date of expiry. There were a series of numbers on the item that I sent them. Waiting for them to respond. As a customer I decided NEVER to try their products if I had not bought them before. Tip for consumers:I have been a customer of this store for awhile Products used:I used the quercertin and milk thistle. It was the eye firming serum that I wanted to return as it did not agree with me. Date of experience: September 18, 2023I've been regularly shopping from PipingRock for years, and never had any problem with it. The delivery takes around 1 week to reach me in the UK. The products are very good quality, and absolutely affordable. The delivery charge+TAX a bit expensive, but this don't effect on the items' quality. I highly recommend this company to shopping from. Tip for consumers:I just still recommend PipingRock's products. Products used:I have already tried many products and been satisfied with all of them Service Value Shipping Quality Date of experience: June 4, 2023I have been a frequent customer of Piping Rock for the past 2 years. Great prices and specials keep me happy. Orders have always arrived timely and the one time a liquid item was broke they shipped a replacement immediately. I am a happy customer. Products used:Supplements, oils and beauty Service Value Shipping Returns Quality Date of experience: February 4, 2024Bought some tablets after a few weeks contacted them as not received it, contacted another times still no reply from emails after 4 and 5 weeks so had to contact them by phone in America which is rediculous. Got a refund. There was an issue with is being delivered. Will never use again Date of experience: May 19, 2023I have been trying to get a response from customer service for days! I have used this company a lot and expected better! One agent rude! They don't seem to want to honour a discount code! I was even told there was no discount code as I was looking at it and I sent screenshots of it! So they may lose a good customer over this! Tip for consumers:Just that the poor customer service is possibly their downfall Products used:Supplements Service Value Shipping Quality Date of experience: June 2, 2023I have been taking the L-Citrulline for one month and had no improvement whatsoever, I have been taking 2400 MG 3 times a day, and it doesn't do anything for me. False advertising, this product was trash very very disappointed Tip for consumers:I ordered this product because I was sold on how well it works for men's health, and was very disappointed Products used:L-Citrulline 2400 MG, 3 capsules a day. Date of experience: August 12, 2023I bought Piping Rock branded Turmeric and Quercetin. In both cases the weight of each capsule was printed in a large bold font. In a tiny font it says "per serving" which is two capsules. Furthermore each capsule includes the weight of the gelatin, rice and magnesium strearate. Regarding the turmeric, the amount of turmeric was misrepresented even including the foregoing. I will never buy anything from Piping Rock again Tip for consumers:More than 50 % of supplements don't contain what is stated on the label. Given the fraud and deceptive practices demonstrated by Piping Rock, I have grave doubts about the quality and amount of the active ingredients. Value Quality Date of experience: January 26, 2024Rip off people. Purchased 4 bottles of Hawthorn capsules, cost £27.60 + £5.47 postage. I had to pay Royal mail £13.54 to receive the package. Contacted PR not our fault. No mention that there is a customs fee to pay when ordering. No reply after first Email. Steer clear of this company, Rip off people. Don't order from them Date of experience: October 17, 2019I was very surprised to find negative reviews. I looked up reviews for them mainly to learn more about their company. I've been buying and using their products for maybe 4 years now. I've only received quality products. The two times I did have a problem one was a stopper didn't work right on a bottle but I later found out that it was sealed. And another time they sent something that I didn't think I ordered. Both issues were taken care of satisfactory and I actually got a person when I called instead of the usual electronic runaround. Oh and I helped a friend of mine order whose entire order they replaced. Not because of any defect but it had been lost or delayed in shipping which was not Piping Rock's fault. The order eventually came, after the replacement order had arrived. It was the post office, not Piping Rock Tip for consumers:It would have been helpful to know about this site even sooner. Great savings on good products! Products used:Vitamins, supplements, herbal extracts, high protein meal replacements, collagen Service Value Shipping Quality Date of experience: February 15, 2022Took a month and several emails chasing my products before being told of an apparent error and the products were no coming. They refunded my order but not The postage costs so expected me to be out of pocket for products I had never even received and possibly were never even sent. They want the profits but no risk or accountability. Avoid these scammers. Check the genuine reviews on other Impartial sites not their own made up ones. Clearly a site to avoid. Wish I had checked these first. Date of experience: July 15, 2020Their customer service is VERY good, there was a hiccup in tracking notification only...not the delivery itself and Roy assured me all was ok and showed the tracking process. My package arrived in perfect condition just as I ordered and am very pleased with the overall service and outcome! THANK YOU PIPING ROCK! 5***** rating here! Tip for consumers:Awesome! Products used:Supplements Service Value Shipping Quality Date of experience: November 8, 2023I ordered supplements from Piping Rock on 6/18/2021 and it's 6/27/2021 and I still haven't received my order and tracking has changed my delivery date 3 times and now as of today it says my delivery date is pending which means I still don't know when my package will get here... I know for a fact it took them 4 days just to get my package to Fed Ex and I have been told that Fed Ex would be handing off my package to USPS? This is an unacceptable way to do business and I will never order again... and no one else should either. They keep telling me that standard shipping is 4-12 business days which is insane as you can see on the screenshot it says 2-8 so they flat out lied to me when they wrote me back. And of course after they already have your money, they give you this outrageous inflated delivery window... This has been one of the most awful experiences I have ever had placing an online order. Tip for consumers:I would never recommend this site to anyone. Products used:Supplements Service Value Shipping Date of experience: June 27, 2021I have been purchasing vitamins, supplements and herbs from Piping Rock for several years. I was shocked to see any bad reviews for this company. My experience has always been first rate with this company. I just received a $51 order today. Their products are great, prices reasonable and I've always gotten exactly what I ordered in a timely manner without problems. I love their Crazy Deals and always stock up on certain items when they are on the deal list. Only way to improve this company would be if they offered free shipping, but I guess you can't have everything. Date of experience: April 26, 2019Have been ordering the Piping Rock Water Pills since an auto accident a few years back that left me with inflammation in my legs. This product is much more gentle and works as effectively as furosemide prescribed by the doctor and at a fraction of that cost. Products used:Water Pills, Melatonin Service Value Shipping Quality Date of experience: August 30, 2022Ordered two five pound containers of whey protein at what I thought was a misprint. Expecting to have one five pound container show up at the door and that still would have been a he** of a deal. Well today is Monday 7/5/21 and my order was placed last Thursday evening 7/1/21. Not only did I indeed receive 10 pound of protein powder packaged as if it were nitro glycerin but received it in four days and two of those were the weekend. This is my new company for all of the health care items that they provide. Thank you Ladies and Gentleman for the Great product and Above Standard Professional Staff that you employ! Tip for consumers:PipingRock is Phenomenal! Just trust them one time and you'll be hooked! Products used:10 pound of Fitness Labs Whey protein. Service Value Shipping Quality Date of experience: July 5, 2021I ordered from piping Rock. I am So satisfied with their service! Outstanding service and best customer service ever. Polite and efficient! Super fast shipping! Great bottles with sealed lids. Bottles have the convenient pop up top, which helps you get your product out of the bottle.No need to take full cover off. Plus bottles are darkened to keep product safe from light. Love this company! Date of experience: June 14, 2020I'm on my sixth order and they filled the first 5 perfectly. Excellent prices. Many hard to find items in stock and in quantity. I really love the sales. I could never afford or even find these products locally. Thank you Piping Rock. Date of experience: August 19, 2018I've been ordering from piping rock for 8 months, approx $2500 worth of vitamins, oils, supplements for friend s and family. I am always surprised at the speed of delivery. Never a mistake... i feel like a champion! Date of experience: November 2, 2020The shelves I ordered ended up being incorrect. The cartons are very heavy and I was told no call label would be issued; that is a service most commercial businesses provide. The return shipping charge is 50% of the purchase price due to the weight and I'm still considering whether it's worth the hernia to send back. A liberal return policy without the service is worthless. Date of experience: October 12, 2021I checked the reviews to see if their products are legitimate and good. I have bought from them many times and not really had problems with the postage or receiving my goods This seems to be the major issue in reviews. One time I gave them an incorrect address and it was all returned to them, I got a complete refund in the form of goods, minus their postage costs which is reasonable, they dealt with it well and communication was good. So all in all still dont know if what I am "swallowing from Piping rock" is as good as I think it is and should I keep buying from this company.! Thats the thing about supplements you may never know if they helped. Date of experience: November 16, 2019Beware. I started to order using the "new customer" coupon code. When I logged in to pay my order went up by $5.00 then showed a $5.00 discount. This equals zero discount. I cancelled order. If you try to scam me as a first time customer imagine what else you have in store. Date of experience: September 19, 2017I looked and looked and found no field to enter a coupon code. Used live chat to ask about it, was told they don't do coupons...but I get them in my email from Piping Rock. Wtf. I gave up and ordered elsewhere. Date of experience: March 30, 2023