Be warned! Once they take your money you won't see it ever again and there are very high chances that nor your order. They will make anything up to make shipping slow and even if your order has not been shipped they won't issue a refund. And because I got Pay Pal involved in the issue they are making me wait 3 more business days. I am empty handed. No money, no items and not even a reply from customer service. Avoid the headache, avoid dealing with this website because it seems that is run by ghosts. Products used:NoneI wanted a refund but their offer was store credit which is completely against customer rights. I didn't use nor open any product and immediately returned it because I had to pay a high amount of money for custom clearance. So every time I order something, I'll need to pay the custom clearance fee which means that I'll not order anything else! That's why I want to get my money back! I don't need any store credit. And didn't know it's such a bad company. Products used:Nothing! Service Value Shipping Returns QualityI'm currently their silver member. Already made more than 5 purchases. Shipment time always long and it's the only online shopping site that didn't cover local VAT in advance and ask us(consumer) to pay in advance and then get a refund later. As for customer service, I can only rate it at 3. As I asked for product replacement, feedback time/response time always longer than one week. Overall. If you could find other website for shipping Korean /Japanese beauty brands, don't use them. Products used:Beauty products Service Value Shipping Returns QualityTwo days I was trying to pay with Sofort (about 50 attempts) I always saw a misstake. At the end I paid with MasterCard without any problem. ServiceI am so happy that I found this website because most of the clothes are very affordable and in good quality. The clothes I have ordered are all in pretty good shape and quality so I am very pleased with it. I can't really criticise much about shipping because they need to gather all of the stuff the buyer has bought so I understand that it takes at least 1 week for this. I am from where YesStyle is based (Hong Kong) so I get my shipment in 1 day after it has been shipped out. I think the only problem with YesStyle would be that the models are quite misleading at times and some of the quality lacks a bit. Overall, I am pretty happy with the company.I have ordered from here before a few times and they have lots of good deals/ sales all the time and good variety of products!YesStyle carries amazing asian beauty products and fashion. Most of the clothes I receive from here are exactly like how I expect, except there are a select few items that are different than I thought. Overall, this is a great site to buy beauty products that aren't as easily accessible. One of my orders with order number: *******, was my largest purchase of YesStyle and all the clothes came in very good quality! It came faster than I thought as well. Products used:Cosmetics and clothing. Service Value Shipping QualityTo ensure your clothes you ordered are all in good quality, I recommend you guys should watch some haul videos from youtube or check reviews. Most of my clothes are from yesstyle. Lots of my friends asked where i bought and they couldnt believe it's all from yesstyle. I bought a lot so they just upgraded my account. If you guys want an extra discount, here it is ALICENG2020.Pretty good prices and I'm glad I got free shipping. Takes a little while to come, but it's very worth it.I ordered from yesstyle on may 29th. It is currently june 13th and i still have yet to receive my package. My expected delivery date went from june 14th to june 22nd. I have never encountered a website with $#*!ty shipping. You best believe i'm never ordering from here again. Ya'll are better off with shein. Kidding yall, i received the package on the 16th LMAOOOOO. The quality was good.Working with this company has been extremely frustrating. I placed my order on October 30,2023, and it still has not arrived; today is Jan 25,2024. Unfortunately, USPS lost my package. After some back and forth, providing proof from USPS, and confirming 3 times that I never received the package with Yesstyle, a re-shipment order was placed. This happened on Jan 3,2024. It is now Jan 24 and they still haven't shipped it. It took them a week because they needed to "source the product." This never made sense to me considering my original shipment was sent the next day. Also, every single product I ordered originally was in stock. On Jan 16 I finally received an updated tracking code because they successfully sourced the products; however, as of today Jan 25, the tracking status is "USPS is awaiting your item, as the merchant has received the order at 6:14 pm on January 16,2024. A delivery date will be provided when USPS receives the package; contact the shipper or shipping partner with any inquiries." This means the company is holding the package and not actually shipping it out. Working with this company has been a horrible experience at every single turn. Nothing is easy, nothing is convenient, and they continue to make false promises. Responses from them take 3-5 business days and are rarely helpful. I have spent so much of my time and energy on this- I have spent countless hours talking to either USPS trying to find the package or Yesstyle trying to get a re-shipment. It's like pulling teeth! I'm consistently lied to about the re-shipment; I don't think the company has any intention of actually sending the package back out. I've had to open about 4 customer service inquiries because responding is so difficult. So I'd recommend that people go just about anywhere else. There is no reason why my original order was shipped the very next day while this re-shipment process has taken almost a month. Save yourself some time and frustration and avoid this company. If anything goes wrong, they will not be of any help or fix anything. Products used:Nothing because I never recieved any of them Service Shipping ReturnsYesStyle is an online website that carries heaps of Korean fashion and beauty products. Personally, I love shopping from there as they have a huge selection of clothing at really affordable prices. The quality is generally good (although there can be hit and misses - read reviews on their website before purchasing!), and the clothes look exactly like the picture as advertised. Sizing wise, I generally recommend sizing up! Shipping does take 1-2 months, but if you get heaps from the website at once its definitely worth the wait! Tip for consumers:Make sure to read reviews, and sort them by "most helpful" instead of "best rating"! Value Shipping Returns QualityDon't expect to get your order process anytime soon. It can be sitting under "Ready to Shipped' for weeks without any progress. Service ShippingYesstyle is a great website for purchasing skincare and clothing. However, when purchasing off of this website i would say to always read the reviews and do your research prior to buying anything. There are tons of reviews and a variety of ways to save money using their coupons or codes.Website is easy to use and has all the essential product information present, browsing is seamless too!Ordered a total of 5 Purito Daily Go To Sunscreens, and they were all either fake or defective. Didn't know it at the time because I had nothing to compare them to. When I went to Korea and bought the real Purito sunscreen from there, that's when I discovered that the ones I received from YesStyle were completely different! All 5 were yellow in color and really runny and oily (left in photo). The credible one I got in Korea was white and thicker in consistency (right in photo). They also refused to reimburse me for the defective items because it was past the 14 day return policy. I kept telling them it was because I had nothing to compare the sunscreens to and just thought they came like that originally. Definitely not buying anything from these guys ever again. Cannot be trusted.I have been a member probably four years and will continue to use excellent skin care products I keep trying clothes but haven't found right brand for my curvier shape. But I do keep finding new, cute, and reasonably priced items here that keeps me interested and fascinated with the brands of yesstyle!It's my first time on YesStyle, and it's an easy to navigate website. Rly affordable. I like that a complete list of ingredients is easily accessible, since I have allergies. There are a lot of custumer's reviews that include pictures of the products, which is really cool.Orderded 29th of december 2023 and still havent received half of my shipment as of 1st of april 2024. They only use automated emails, which do not help.. Tip for consumers:Never order here. I ordered on the 29th of december 2023 and 1st of april 2024 and i havent received half of my products. Horrible automated emails from yesstyle.. Products used:Healthcare products Service Value Shipping QualityIf you're interested in an item, research to know the product. Large order for quicker free shippingTwo things. 1) and item that was not delivered, they forced store credit as a refund. I thought "okay, I can use that towards a saved item" but I wasn't crazy about not getting a full refund however, I looked on the bright side of reinvesting that into a pricier item. 2) I recently purchased a History of Whoo Bichup face cream which generally retails $230. A face cream I had a sample of from and authentic local K beauty store but it was $230. YesStyle has it on sale for $156.20. After all the discounts and credits, my final payment was $94z I thought it was too good to be true. It was! When I received it, the box looked similar to the original I had but slightly different texture. When I opened the product, the cream smelled awful! Like expired baby powder. I immediately to some photos and video and submitted a return request. After paying an additional $18 for shipping, they email me telling me they will not issue refund because product was opened and that "companies change their formulation" So YesStyle acknowledged their product was different but insisted it was "authentic". I went to the k beauty store and paid full retail for the real version and guess what? It smells like the sample. Smells nothing like the version YesStyle has listed on their website. One thing I do know of, is China/ Hong Kong have gotten exceptionally well and creating counterfeits but they cannot replicate formulations. The cream smelled terrible and didn't even sink into the skin like the authentic one. The consistency was off. YesStyle understands they are selling products that are "different" and tout authenticity. This isn't the first time purchasers complain about counterfeit, different quality from the real products. I'm creating a dispute with my credit card company for a full refund. Tip for consumers:Ones you pay, pray you for bauce issues because you can consider your money gone. Not an ethical company Products used:Face cream Service Value Shipping Returns QualityThe clothes that I get are good for quick trends and testing out new styles. Its not the best website out there but its good enough to see what you like and you can upgrade to better stores if you find a style that you like.The clothes are very cute, and are made well, and most of the clothes are pretty affordable. Helpful and reliable website :))This is a totally red flag. They told me they shipped my order but USPS told me that they didn't receive anything from them yet. I contacted them consistently and then they sent actual products. But another red flag, I got my items from China Ebay wtf. I would have never used this scam like website if I knew they are Chinese company.There is a vast selection of items, but the pricing of the items in addition to the questionable quality of some of the items received makes this site average. If quality control was better, then I would have rated this much higher.