We've only had one experience with Teva and a pair of open cut sneakers, (the kind one can wear on both land and in water) with the heavy rounded rubber bumper in front. After wearing them once on an outing the stitching frayed and looked like the stitching was furry as if it had been shredded. The thread had clearly snapped. Had it been that she dragged them against the ground, would not be every single stitch that was popped. This was after a light days activity hour and 1/2 running around grass. Clearly defective thread. I have never seen anything like it the thread looked like tassels and like each stitch had burst. After it happened I immediately contacted the customer service department and they refused to take them back as it was 4 or 5 days past the return period (I had shopped early for the season.) I was so displeased by their response to the fraying of the stitching on very light use, that I have never bought another product from them. I avoid shopping with companies that don't stand behind their products and who have poor customer service. A good customer service department and generous response to issues will sign me on to blind company loyalty for decades. There is obviously something very wrong when your child wears a pair of shoes for an 1.5 hours and they are completely covered in frayed stitching from normal walking and running. She wasn't scaling rocks, or dragging her feet on the pavement like a cheese grater. I felt the company should have i immediately apologized and sent out a replacement, or a merchandise credit and been talking to the factory regarding the quality of the tread. Stitching on good quality shoes upper line shoes does not wear out that way. I think it was due to thread irregularity and that possibly the thread they were sewn with was old or had weaknesses built in. So they lost me as a customer forever. Completely turned off. I am a shoe junkie, so they likely would have received a $500 to $1,500 in business per year in shoes for our family had they won my customer loyalty. After the fraying issue I noticed that they made my child's feet smell and the odor was very chemical based that is the only pair of shoes I have ever noted an odor with and her feet. She can wear a pair of shoes for a year and nothing, smell as good as they did the day she took them out of the box. So my opinion of the company is very poor quality cheap shoes, with over inflated pricing and irresponsible customer service. Definitely do not stand behind their products. The chemical reek to them made me wonder what they were using for rubber and how save that substance was, if it was off gassing such a chemical filled smell like that. I should have made a Better Business Bureau complain, as the shoes were worthless and after 2 wears I pitched them in the trash. Tip for consumers:I would never buy anything from them again after such a irresponsible customer service response. It was shamefully irresponsible. They had to know that when every single stitch on a pair of shoes pops open and explodes into tiny frizzy tassels there likely is a thread irregularity. The didn't care that I was left with an unusable pair of shoe, They had my money and that was that.Two pairs of sandals broke within one month. Teva used to be good, quality has gone downhill. Called customer service, totally unhelpful.