Coupon > All Stores > Staples Coupon > Staples

  • Site Name:Staples
  • Site Url:http://www.staples.com
  • Coupon use:How to use Staples coupon
  • Description:Staples, the world's largest office supplies company, was founded in 1986 in American, at present already in the world has more than 1620 stores supermarkets and office supplies office supplies sales center. Staples has been USA BusinessWeek rated as one of the 50 companies most outstanding. Staples is committed to providing the best quality, best service, most competitive price of office supplies.
  • Staples Review

    I usually go to staples in Mount Vernon NY and the store usually is empty except for the Marketing printer department which the line is very long and you have to be prepared to wait at least 2 hours in order to be helped. This department needs more people working it's really not acceptable the waiting time we spend on the line just to request something simple. I hope this message can be noticed and heard. Thank you Service Value Shipping Returns Quality
    I run a business and ordered ink from Staples on a Monday. They claim free next-day delivery, that is a lie. I checked my order's status on Tuesday, and the item didn't ship. I contacted customer service and she said it would arrive on Wednesday mysteriously not long after the call I got a shipping notice. The next day I got an email stating the delivery driver left my order at the warehouse and now it will be arriving on Thursday. I contacted customer service and after a 30-minute back and forth she offered me a 20% discount. Save yourself the time and stick to Amazon. Service Value Shipping Returns Quality
    On December 29,2023, I placed my order on Staples.com. I was given a January 2,2024 delivery date. Then it was delayed until January 4,2024. On January 5,2024, I chatted with a rep online that the order was "missing". I received no notification from anyone that it went missing until I inquired about my order not received on January 4,2024. Then the rep re-ordered my order with a delivery date of January 8,2024, and that was delayed again for January 9,2024 due to a truck breakdown. I chatted with another rep online on January 9,2024 to confirm that my order would be received on that date, and I was informed there was no delivery details on my order and that it would be delivered on January 10,2024. How many more delays and excuses should I accept before I actually receive my order? This is COMPLETELY UNACCEPTABLE! Is this business being run by amateurs and children? This is completely unacceptable and inexcusable. It's sad that I have to constantly follow up and deal with this. There's just no good customer service anymore. Products used:Coffee Pods Service Value Shipping
    Although I shop at Staples for supplies, my last visit was solely to solve a problem that I was having with my Samsung tablet. This very knowledgeable associate spent about 15 minutes figuring out what was wrong and advising me what to do with it. He did not ask to be compensated for his time and he did not suggest any product to purchase. I have found Staples staff to be very willing to help and not impose anything on me, which is why I feel very comfortable going there with questions or to get supplies. Service
    I work from home. Because I am on oxygen - I do not drive. I have 61 empty ink cartridges to return to Staples. THEY will not allow me to return them and get credit with my rewards so I can purchase other items. They said I can only return 10 at a time and I need to purchase $50.00 in ink to even get the rewards for returning the ink. THEY are not helpful at all and will not make any exceptions. Tip for consumers:They are horrible and will not work with you when you have health issues. Service Value
    I needed materials for a presentation on the same day. Staples in Wilmington DE has not failed me yet! Chris C at my local store (110) proved to be a superstar at a critical moment. And he was professional, polite and accommodating! Those copies printed to my exact specifications made my program go from good enough to WOW! Thanks Chris C! Service Value Quality
    This service provided by staples is a joke. You are treated much better by TSA agents at the airport. Attendant was rude and I would not shop in the Fairfield store if everything was half price Tip for consumers:You offer a service as a customer to attract more customer yet you will lose customer due to your poor administration of this simple TSA enrollment process Products used:I will choose any other store capable of managing a simple registration process. Service
    I bought a laptop and additional items totaling $700 I paid with a Visa credit card, the charge went through no problem. The clerk said oh excuse me I must void that transaction I forgot to write up the sale correctly but don't worry about it your credit card will not be charged twice the first charge will not go through. Well that's what he thought it did go through, my bank saw it as fraudulent activity and closed the card! No one at Staples is willing to take responsibility they say it's the banks fault and I am just upset over nothing. Well it's the only credit card I have and now I have to wait 5-7 business days for a new card. I have to call all the accounts that are on auto pay when I get the new card and inform them of the new number. All because the clerk forgot how to ring up the sale properly. Doesn't anyone know how to do their job? What makes matters worse is no one at Staples would even take responsibility! It was just a matter of placing the blame on someone else. I would never ever do business with them again!
    I was helped by Tyler and Scott Best customer service by far I recommend this place with your printing needs 110 percent customer service thank you so much or the help that I needed
    I placed an on-line order of 2 cartons of 10 foam boards measuring 30x40. These can only be purchased on line because of their size. They can only be ordered by the carton so they can be shipped safely and not damaged. Well, I received two boards! Just two. Someone actually opened a carton, took two boards out and wrapped the bottom and top with plastic and sent them to me. Of course they were damaged. I laughed this off with Kristine, the very nice Staples service rep. She reordered my boards. Staples actually sent out a huge truck to pick up the two damaged boards but didn't have my replacement order on that truck. ( What a waste of time). Just got off the line and now they say my replacement has been lost and I cannot reorder as they are sold out. Pretty ridiculous to me! Now I have to wait for my $116. Refund! Staples- get your act together! I will shop elsewhere now as I still need those foam boards. Products used:None as they are now out of stock, Value Shipping Returns
    John has always been great at what he does and always with a smile! Even challenged me to battle him in school donation sales:-) I bought 1 wish I could have bought more. Zack was there as well and loved to see the team work with him jumping on the register to help the line go down. John, you are truly an asset to Staples. Missed Frieda being there and her smile as well maybe I'll see her another time god knows I'll be back for more ink for the office printer lol Products used:printer ink, post it notes, bags, pens Service Value Shipping Returns Quality
    I was absolutely in a tough spot because my client needed some last second changes to multiple documents right before a major meeting. I arrived at this Staples location from out of town in an Uber trusting that they could get it done. Not only did Carey S., the Print & Marketing Production Supervisor, save the day, the whole team stayed after closing long enough to complete the mission. The meeting was flawless the next day due in large part to the grace, professionalism and teamwork afforded me by this Waltham MA Staples team. Thank you so much! Products used:office products, printing Service Value Shipping Returns Quality
    I paid just$4.00 for a pencil sharpener that is $1.99 I talked to manager and he told my that he couldn't give me a refund. Tip for consumers:I will not purchase anything from they're store anymore. Also letting others no not to ether. Products used:Tap, and crayola Service Value Shipping Returns Quality
    I was look for a specific office chair from staples and their employee Aaron went above and beyond to help me. Highly recommended store #1395 in Gilbert, AZ. Service Value
    Staples has an impressive selection of office products, ranging from essential stationery items to high-tech electronics. Whether you're looking for pens, paper, printer supplies, or ergonomic office furniture, Staples has it all. The website is intuitive and easy to navigate, allowing for a seamless shopping experience.
    I shopped at Staples in Hanover, PA on Eisenhower Drive. The representatives name was Devon. He was absolutely fantastic went above and beyond to assist me in purchasing the stuff that I needed. He actually went into the back to get the item that was not on shelf Thank you for all your help and he did it with a smile
    Phone number is not answered, chat does not work. Ordered printer on 11/27 and order said it would be delivered on 11/29. Checked their site order and today it has not been processed. I can't cancel the order and have no idea of when it will delivered since I cannot get in touch with them. Will not buy again from them! Service Value Shipping Returns Quality
    I worked in the Staples in Orleans Massachusetts. The managers are selfishly motivated and are holding on for dear life because the store is tanking. I was abused by someone who was asked to step in because there was lack of help he fired me never met him before for asking if he wanted help. Can we say women haters. Do not go to work for them you will not be happy and Staples sure doesn't give a flying f*** Service Value Shipping Returns Quality
    As a small business owner, I always needed things done quick with high quality and a good price. Today, I visited the Staples on 442 S Oyster Bay, Ararad from the printing depart helped me to make a banner for my marketing event this weekend. I was impressed with quality of the banner. Ararad was a true professional, I struggled with sending the image to Staples and he patiently helped me. I also visited the main cashier where Stephanie helped me locating the accessories I need for my marketing event. Stephanie was very resourceful in helping me getting what I need. Products used:Custom banner Service Value Quality
    I went to Staples to print some documents and asked for someone to help me because I can't figure out the self service machines.There were 2 women behind the counter neither were busy with customers and didn't look busy with anything except talking to each other.When I asked for help they told me no.They don't help with printing anymore.So helping customers is no longer something Staples does.I will find a new office store
    I am an attorney. I have repeated deadlines, etc., requiring various Staples products, services and more importantly knowledgeable advice. But for AARON, Sales Manager's assistance I would never have met my deadlines. I was also greatly assisted by Edith, Assistant Manager on several occasions. I noticed that they did not only treat me w/ personal service, but also kindly helped others. Staples deserves the name Super Store because of them. Reliable! Catherine
    A very poor customer services. The kids that are behind the counter has not skill to talk to customer z they don't even look at your eyes when they talk to you or answer a question. So sad. No manners. Service Value
    I went to staples to buy a few items today. I wanted to save on some of my items but had difficulties getting the Staples app to setup on my phone. My cashier, Nyx, took the time to help me get the app on my phone. I was lucky to have her as my cashier as she showed great patients and didn't brush me off. At my age I'm not app savvy or computer savvy to say the least! I'm happy she was there to help me! Great customer service! Thanks, Nyx, Store: 1635 Products used:Paper towels, Kleenex and envelopes Service Value Quality
    My shipment was stolen and replaced with an a keyboard by somebody and repackaged before it's delivered to me and once I contact them they mention that it's not there problem and you should get your money back from the bank. What a ridiculous service they have. They don't appreciate the customer. How come a big company would reply to a customer like that. Shame on you guys. Service Value Shipping Returns Quality
    Ok… this review is for the pen snobs! If you're particular about what you write with, start on a new page when you make a mistake you can't erase, or just like good pens, this one's for your! I used to think I'd have to spend more money for a better pen and writing experience, but I found Pilot G-2 pens and never looked back. This review is specifically about the. 05 extra fine Pilot G-2 pens in blue and black ink. Smooth writing EVERY time which makes for continuous strokes, faster writing and more beautiful pages. Tip for consumers:Check for current specials, they’re always offering some type of promo, even on pens! Products used:Writing pens Service Value Quality

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