This product is a very poor quality. While they claim it is a wrinkle remover in fact it dried my skin badly and made more wrinkles to appear. On top of that after I purchased a sample for $40 I was automatically signed up for auto delivery. I called the customer service and they stopped further deliveries but didn't give me the option to return their product. So now I am stuck with $173 of useless junk.This product did not work at all. And try to get a refund because they will rip you off. I purchased 200 dollars worth and after 17 tries, two months of battle, and finally going through my credit card with a complaint, I was given back just a portion of the purchase. STAY AWAY! Tip for consumers:This is a horrible product with even worse customer service. Products used:None of the products Service Value Shipping Returns QualityMy original order was delayed due to an incorrect zip code, which when I called 2 weeks later to find out where my order was, I was told the zip code issue was fixed and my order would take another 2 weeks to go all the way back to NJ and re-ship. 2 week later still no product and it was just arriving on the east coast at the warehouse again this week. I would further have to cancel the order and re-create my entire order myself - no customer service, just "sorry". My order and products were substantial and I don't need them that bad if a company can't do better than that with their customers. I don't recommend if you need their product right away, it seems they use the slowest methods possible to get them to people. And their customer service is even slower. Products used:none - cancelled order Service Value Shipping Returns QualityIf you want to improve your skin, by making it bright, smooth and healthy, just try products of this swiss brand. My skin has never been so good and that is thanks to the excellent daily care programm. Lots of products of this brand aimed at improving skin with anti age effect. But thanks to the girl from customer service I ordered Perricone MD hypoallergenic cbd sensitive skin therapy cream which also hydrate the skin, make it so bright, despite being for senstitive skin it has firming effect but without skin tightness. Also want to recommend vitamin C brightening serum, guess this product will be suitable for girls with post acne dots. Service Value Shipping QualityWithout signing up you will be charged $260 dollars a month later for a subscription! This is an absolute scam, and there is no email/phone communication to address the issue. Service Value Shipping Returns QualityI purchased Perricone MD Sub Plasma during the black Friday sale, it was around 44.00. Then a few weeks later I got a package in the mail and opened it. It was another shipment of the same product, which I did not order. I checked my credit card statement and I had been charged 161.00. I absolutely lost it and called the company and the agent told me I was signed up for a subscription, which I had not signed up for and after making a big stink she told me to send the product back and I would get a refund. I waited till after the holidays and paid 15.00 to send it back. I waited and never got a refund. A few phone calls later I did get a refund of 149.00 and was told they wouldn't refund the shipping, so in essence I spent about 30.00 on shipping for something I never ordered. In my opinion this company is preying on people and it's wrong. They used to be a good company, but apparently were sold.I don't even know if the products are any good anymore, I certainly don't have that kind of money to find out. Stay away! They will rip you off! Tip for consumers:I think they should lose their lisence Products used:Perricone MD Sub Plasma Service Value Shipping ReturnsI received a very negative reaction from "Hight Potency Classics Face Finishing & Firming Tinted Moisturizer Broad Spectrum SPF 30". My skin (at 44 years old) broke out terribly and lasted for over 3 days. I requested a return less than a week after receiving the delivery direct from their website and they've been giving me the run-around for more than a week now. The latest request was a 4 page document I was asked to complete. I will never again buy from this company and I strongly advise others to stay far, far away. Service Value Shipping Returns QualityDO NOT BUY FROM THIS COMPANY! They will charge your card for over $300 for products you do not want. They do it without your permission. I have never left a negative review but I want to protect others. Service Value Shipping Returns QualityI've used Perricone products for over 15 years; overall I believe they are quite good and my skin improved while using; tone and texture. However I just opened a jar of brand new rejuvenating moisturizer and there is a huge hole showing how much product is actually NOT in the jar. For the price; it's really upsetting. How many new items do not contain the actual amount of product they're supposed to? Products used:Multiple Value Shipping QualityThe company charged my account twice after it has been inactivated and yesterday sent me notification of upcoming transaction from my bank account. For two months I'm trying to clarify the situation and get my money back. I contacted their customer service by phone and via email but my issue is still not solved. Perricone MD customer service is absolutely useless and disappointing. Service ReturnsBought: High Potency Hyaluronic Intensive Hydrating Serum, Face Finishing Firmness Moisturizer + Cold Plasma Sub-D Used: 2 months Results: No visible change Other: *Products do not layer well. *They pill and sluff- *Tried moistening face before applying, used even smaller amts of product with same results. All 3 products were highly scented and eventually irritated my skin. Price: Not cost effective for repeat purchase Summary: Once again a Dr selling snake oil at exorbitant prices. Tip for consumers:That products were highly scented Products used:Cold Plasma Sub-D, High Potency Face Finishing & Firming Moisturizer, High Potency Hyaluronic Intensive Hydrating SerumI tried 2 of these products and used them daily for 12 months.I took a photo once per month to document the change IF ANY. My conclusion is that. It did not do anything for me and These products are very costly. If I could talk to dr p Perricone I would ask, why do you dye your hair. Hair Dye is a chemical solution that u always talk negative about. Service Value Shipping Returns QualityWhen you buy direct from Perricone MD it is almost impossible to get a refund. The Lifting Serum caused a bad skin reaction on my face. I contacted Perricone from my logged in account, requesting a refund. The reply asked me several questions and wanted an uploaded photo. I did what they asked. They gave me a run around about how they were reporting the problem and never got back to me. Almost any store would refund your money without questions if you had a bad skin reaction. If you want a supplier that stands behind their product, do not buy on this site. Tip for consumers:If you like Perricone products, buy from a retail outlet that stands behind the product. Products used:Lifting Serum Service Value Shipping Returns QualityNo, no, no. Products are ok, smell is horrible. Wouldn't reuse. Biggest issue is it is a subscription service managed by Guthy Renker, so got charged almost $300 for the next shipment. Didn't know it was coming as I didn't read the fine print and it showed up. Never again. I have to pay to mail it back. And then 2 weeks later I get a refund. Willing to bet I have to call again to get the refund as he recommended "keep the tracking just in case". Yeah - you bet I will.I bought 2oz Perricone MD Face Finishing & Firming Moisturizer. Sorry, nothing special and no results to my skin. Feels moisturizing, but no more than other products that are much less expensive. ValueThe products are of average quality. The green bottle I like best. Bottles are filled a little more than half. The subscription cost per month is well hidden, with no informing email whatsoever. I did not know the amount until they charged me $285 in my PayPal account. When I saw it, it was too late to cancel the charge. Products used:cosmetics Service Value Shipping QualityCold Plasma is perhaps the most famous line of Perricone MD. It is universal, suitable for skin with the first signs of aging and mature, serves as a base for all care - it can be used alone or combined with other products, since Cold Plasma is an excellent conductor of cosmetics into the deep layers of the skin. A special highlight is the Sub-D Neck cream - it noticeably strengthens the contours of the face, smoothes wrinkles on the neck, and makes this area more toned. Probably the most working neck problem I've tried. Also, I was surprised by the quick reply of girl from custoer service and her recommendations.Product dried out skin and caused dry flaky spots. Company doesn't honor money back guarantee. Gave me one fake excuse after another. Asked me for lot#s then later told they couldn't find my order! Update: I posted a review on product website but just received an email from Guthy-Renker telling me they couldn't post my review! Obviously they will only post positive reviews! Tip for consumers:That the company is a scam and they will steal your money Products used:I tried the face, eye and neck creams but didn't continue to use any of themNot impressed with your new plastic jars & the way they are sealed. For a product that is $$$$ cheap jar.I purchased the Perricone MD Cold Plasma Plus Sub-D/Neck. It had an unpleasant scent, but after 3 weeks of using the cream the scent increased to a disgusting toxic like smell. I do not know what this product has in it to make it go bad, but it is pretty scary. Please read all reviews. This was almost $100 down the drain, but my health is more important to me. Service Value Shipping Returns QualityThis product was my first absolute necessity in my morning make-up routine. I loved the perfect tinting it gave and the shine that made my face look healthy. The last jar I purchased directly from Perricone does not have a tint. Very disappointed that the tinting is not consistent.I like the Perricone MD moisturizer and neck cream; however, if you order their promotion, they then start sending you the product automatically. I called to cancel getting the product and it took me almost an hour to get a cancellation confirmation. They offered me discounts to try to keep me on as a customer! I finally told them bluntly that I am canceling now. If you send me any other products, I will not pay for them! It was then thst I got a cancellation confirmation number. Products used:Cold Plasma Plus + Neck & Chest Cream and Face Finishing & Firming Moisturizer It would have been helpful knowing that you cannot order only when needed, but you have to subscribe to their sending the product every few weeks/months. Service Value QualityThis company is HORRIBLE! They sent me a shipment I didn't order. I had to contact them twice to cancel. The first time they didn't actually cancel. The 2nd time they kept me on a chat for almost 30 minutes refusing to cancel my subscription but instead kept trying to sell more products. I used an entire box with ZERO results. Service Value Shipping Returns QualityPerricone products gave me a rash. I'm not mad at the product, I'm mad at customer service. When I received my products they said if you need to return the product that there would be no questions asked. This is what they said to me... we need a picture of your rash and the batch number of each product and the expiration date plus the date you ordered. Who has time for that? I'm not very happy I lost my money and I can't use or return. So think before you order from them.I bought from them once over the summer and they signed me up for a subscription without my consent. If their product was truly that great, they wouldn't feel the need to scam their customers. Tip for consumers:Don’t use it. They trick you into a subscription and make it hard to end it. Products used:Serum, mask, and plasma. Service Value Shipping Returns Quality