I ordered a pair of shoes six weeks ago and did not get them, but they took my money and ran, what a scam, someone should turn them in. Tip for consumers:Don't order off a ad on Facebook. Products used:Shoes Service Value Shipping Returns QualityI was place a oder before 5 day but i did not get any information about shipping... Service Value Shipping Returns QualityI worked for this place and it was horrible. I have friends who still work there. They walked into work on 1/27/17 only to be told to go home. The company closed immediately with no warning and is filing bankruptcy. Mr Hardy should be ashamed of treating employees this way many of whom are single parents. They are devastated! Had the company not put dirty shoes back on the shelf for resale and actually answered the phones when customers called they might still be in business!I was place a oder befor 3 day but i did not get any information about shiping and i am unable to sIte Service Value ShippingI have ordered shoes from OnlineShoes.com for a few years. I would go back to their site because I was pleased with product quality, customer service, and ease of returns/exchanges. However, my most recent order in January 2017 includes 2 pairs of shoes that do not fit properly. When I went online to initiate a return, I found out that the site is now out of business. This is unfortunate. I liked the site. But now I am stuck with 2 expensive pairs of shoes that do not fit. Very disappointed.Ordered a pair of shoes. Ad said FREE Shipping. When I placed the order, the summary invoice said free shipping $5.00. How can shipping be free when there is a $5 charge. Did order the shoes because it was a good deal. Tried to call customer service to get a $5 refund and left a call back number because wait was too long. Received call back and put on hold again. After 15 minutes gave up. Will never order again from On Line Shoes again. Intend to file complaint with Better Business Bureau.Worst online buying experience you can imagine. Returned a pair of shoes because of a bad fit & after 60 days from the date they received the return I still hadn't received a refund. Called several times during this time period only to have to wait over 40 minutes each time to get a rep who only gave me the run around. Had to file a claim with my credit card & have them get the funds back. Avoid this co called companyI purchases a pair of shoes on 1/8. They don't fit correctly and are damaged. I cannot reach them online or by phone for return. The previous review says they are out of business? NEVER AGAIN!Bought a pair of shoes in Jan 2017... then wanted to return and suddenly all their lines are disconnected - emails and website are unreachable. What's going on? I still have the item and I am now stuck with it. Sad,. Beware of this store. This is shameful and they give online buying a bad taste.I ordered 2 pairs of boots that were delivered to my house at the end of January, 2017. One was used and the other does not fit. When I tried to return for a refund the site was down. I thought it was temporary so I kept trying until I googled them and learned they had gone out of business. I filed a claim with Paypal (which is who I used to buy the boots). When I just googled onlineshoes.com again, I was redirected to Shoebuy.com. So the same company that has just screwed all of these folk out of money just started up another business selling shoes. I think the best revenge is to flood the internet with bad reviews for Shoebuy and let everyone know what they've done.I ordered shoes the middle of January 2017. Received them three days later. Had to return them and I found out the company is out of business. Have been reading reviews and people were having problems with them in December 2016. But they took my order. Why? Now my return has been held in Obetz, Ohio since the last week in January. UPS rep told me the company is out of business. How nice.I sent a pair of shoes for exchange, sent in the shoes and have talked to two different customer service reps saying the issue that they found the problem and the issue is now resolved. That was December 2016. I still do not have the exchanged pair of shoes or credit (shoes cost me $167.00). This has been the worst experience I have had to date and from what has been posted I have lost the cash and have to fiqure out where I can get my husband size 12 6E work shoes. So disappointed.Then we should have been notified, or at least a phone message with some info! I've used them for 10 plus years & had excellent service. Glad I'm not one that is "stuck" with poor quality, won't fit, money not refunded, etc. What a shame... it was good while it lastedI spent 15 minutes one day and 30 minutes the next day waiting for someone to talk to me on the phone and nothing but a recording telling me to do it online. Online try says my PO number does not exist which I have a copy of. Two emails sent to them with no response back except an automated one saying they will respond within 24 hours. It has been almost a month now with none..Bought about 3 pairs of shoes from this retailer. Kept one and returned two. Easy returns and the shoes looked good. Just bought another pair... this time a pair of black shoes that are supposed to feel like sneakers. Box is not opened yet, but I am sure they are fantastic! However, if not, not a problem with easy returns. Yup, they are a keeper!Putting in an order with onlineshoes is the equivalent to begging for a tsunami of email spam. Emails daily, twice daily, it's hard to keep track. The "unsubscribe" is the same as those "close door" buttons on an elevator, they give you something to do and make you feel like you have some control over the situation, but they aren't really connected to anything. Send an email to customer service you might say, that should solve the problem. Not so, Grasshopper, they will whisper sweet nothings to your monitor in reply, but the next tsunami wave of spam still comes.My 91 year old mother wears a very narrow shoe. In trying to find shoes to fit I ordered 4 pair from Online Shoes. They did not fit, slipped on her heels. I returned them over a month ago. In checking my Visa I found I had not been credited, yet! I tried to contact them and found their site was down and all of these negative comments. I sent a note to Visa but have not heard back from them. Today I go to my mailbox and there is the package returned to me unopened. Now what do I do? I will contact Visa. Am I out $228? If anyone out their is getting their money back please comment what you did to do so... anyone interested in some 7/7 1/2 narrow black slip on leather shoes?Stay away from this company. So much of their language is misleading and deceptive. Big example, they say what you ordered will be shipping pretty quickly; but shipping is not the same as delivery. They use low cost shipping and you will not get your shoes any time soon. They also do not honestly reveal exactly what you must do to exchange or return shoes, including paying for shipping. They did not refund to my credit card company in a timely way. Customer service totally unimpressive.Ordered a pair of Hi Tec hiking boots at "Online Shoes.com" the delivery says 4-5 business days. After 7days going on 8 still no shoes in the mail, keep checking my e-mail but nothing not even a tracking number to keep track of your delivery. Tried calling customer service but no answer. Tried calling day and night, early morning even late at night no luck, called a dozen times just the same audio recording. Even wrote my complaint to customer feedback but no reply on their end. Lost money and no shoes. "Do NOT" do business with this company, they're a fraud. Tip for consumers:Do not shop at this site, "Regrets" Service ShippingI tried to place an order late at night. When My credit card info was rejected so I tried again and rejected. The next morning I placed the order again and received confirmation. Then I received 2 more confirmations! Just Great, now they're billing and mailing 3 pair of the same shoes.It will be interesting who this turns out. I will only use Zappos from now on. Online shoes suck!I am trying to return a pair of shoes I just got and their website is down. When I call I am told I am number 80 or higher in the queue and asked to leave my phone number. No one ever calls me back. I need to return these shoes and will do so at my own expense if necessary. If I don't receive a refund I will initiate a chargeback. At this point I will never do business with these people again.I bought a pair of shoes, my size. They came... it said my size but they I had to be 3 sizes bigger so I returned them with the address given ($9 shipping). It took about 6, or so weeks and I got them back because there's no one at that address. What am I suppose to do? I spent $85 on these shoes.Ordered a pair of boots on 11/20. Transaction was paid with Paypal on the 24th but the boots still have not been shipped. Attempted to email Online shoes and have yet to receive a response. I tried calling over 5 times and the hold time is well over 30 minutes and nobody answers. I ordered a different pair of boots on Cyber Monday for cheaper and now 4 days later it still says the item is "in process" and still no answer from Customer service. I will never shop at Online shoes again.They should be put away for fraud stealing. It is sad people make a living to screw other people. They should be ashamed of themselves. I hope they don't have children they are setting an example for there children so sad! Sorry not entering my password Tip for consumers:NeverVERY EFFICIENT TO TAKE YOUR ORDER AND CHARGED YOUR CREDIT CARD BUT WHEN YOU HAVE TO REQUEST FOR RETURN MAILING LABEL BECAUSE THE SHOES DID NOT FIT RIGHT YOU WON'T BE ABLE TO CONTACT THEM ANYMORE - PLEASE SPREAD THE WORD NOT TO ORDER FROM THIS SITE. I WISH I HAD READ OTHERS REVIEW BEFORE I PUT IN MY ORDER. $107 WORTH OF SHOES IS GARBAGE!