Very bad service. I order one chair one month ago. I never received it. I have called 3 times, and no feedback at all. Service Value ShippingIf you need reviews contact this number i permote your business with unlimted positive reviews come my whatsapp zero zero nine two five seven eight seven nine five one one Service Value Shipping Returns QualityThe absolute worst customer service I have ever received in my entire 35 years of existence. Sofia, the cashier in the print section in the Garner NC location was incredibly rude. I thought maybe she was just having a bad day. Nope, she was even worse today. Have already filed a complaint and won't just let this one go. She instigated an already tense situation. 10/10 she needs to be punched in the face. Sofia, if you see this, please find me, you have all of my information in your system. Call me. Show up. Locate me on Facebook. Whatever your preference. Would love to teach you how to keep your mouth shut. Tip for consumers:Sofia is the worst. Truly. Products used:Printing services ServiceI was left on hold X2. Nobody came back on the phone after asking if they had ink in stock. Website malfunctioned X3. I'm surprised this company is still in business. In 60 seconds ordered fro Amazon for delivery to my door in 3-4 hours. OfficeMax? Never again!I SHOP MY LAPTOP THERE WHERE IF YOU WAIT FOR A SALE THEY ARE LESS THAN ALL OTHERS. OTHER ITEMS ARE VERY HIGH PRICED. BROKEN COMPUTER OUT OF BOX WAS VERY HARD TO GET REFUND. COUPONS ARE NO GOOD ON ANYTHING GOOD, EXPIRE TOO FAST TOO. GAVE ME 24 HR 20.00 COUPON BY EMAIL- I GOT FOR ORDER NOT BEING READY ONTIME. GO TO USE IT AND NOT GOOD ON A LAPTOP. PRICE MATCH TO THEIR OWN STORE MADE ME RETURN THE ITEM AND REBUY ONE!. LAST BROKEN ONE WAS NOT ON SALE SO THEY WOULD NOT SWAP IT OUT. I AM NOT HAPPY WITH THE STORE AND ONLINE ORDERS ARE DIFFERENT FROM STORE SO IF YOU BUY ONLINE DON'T PLAN TO GET HELP IN STORE, BUY IN STORE FORGET ONLINE HELP. 3 TRIPS I HAD TO MAKE OVER ONE ITEM.On one hand, I go to office max every time i need office products / supplies lol however. I also hate myself afterword for paying their high prices when i could have bought off amazon for much cheaperRobert Bass exhibits zero customer service, making empty promises and not responding or following up at any time. Guess the purchase of $4000+ worth of office furniture means ZERO to them! I am very disappointed! He absolutely ghosted me after I purchased SEVEN office chairs, after he said he would make every effort to get a discount approved! Tip for consumers:don't expect Robert Bass to be of any help to you Products used:SEVEN office chairs $500 each Service Value QualityWe ordered a table, chair, some stationery for our Office, they arrived on time. Product quality was great and got in the best deal. Will order again.Just left the OfficeMax in Columbia, TN. Pretty sure there was only one employee working the entire store. Was going to buy a new $400 printer. Waited at the cash register for 15 minutes. NOBODY ever came. The one employee I saw was doing the best she could over in the copy center helping like 3 different people. Me another customer we're waiting at the cash register... no one ever came. Seriously, you've got a 30,000 sq ft store and one person working the whole damn thing. I'll order my printer off Amazon I guess. The Regional VP of operations should be fired. TerribleWe ordered & paid for a Shredder from OfficeMax on on 03/17/22. On 03/28/22 OfficeMax delivered an "Air Purifier." I began calling OfficeMax immediately upon deliver of the wrong item, and 20 phone calls and 15 days later, OfficeMax still has not processed our refund - our order was over $1,400! Every time we call, we are transferred overseas and given a different answer. I have NEVER dealt with such a terrible company in my life! Buyer Beware - DO NOT BUY FROM OFFICEMAX! Tip for consumers:DO NOT BUY FROM OFFICEMAX! Products used:We paid for a shredder ($1,400) & received an air purifier. OfficeMax picked up the air purifier, but has yet to issue a refund. Service Value Shipping Returns QualityI should have bought a warranty for my laptop when I bought it! I just a warranty & am having trouble getting my money back!I came in to pick up some laminating I had done. Upon entering the store it was a ghost town. There was no employee in the copy print center. There were no employees at the cashiers area. I finally noticed someone in uniform at the tech solutions area. I asked if someone could help me. She told me I would have to wait. Everyone was on break. Really?!? Everyone goes on break at the same time? She did not ask what I needed or how she could help. She just told me to wait. Not impressed! If I wouldn't have had an order to pick up I would have walked out.Went yesterday into the store at Riverview shopping for software and supplies and was asked to leave because I would not wear a mask. They lost my business yesterday and all my future business. How stupid can the CEO and his employees be?... Do the damn research!Bought two office chairs from Bend, Oregon store. The hydraulic failed on one in less than a year. Called warranty department, the said it would take 10 weeks to get the part replaced, store happened to have one, but was not sufficiently staffed to fix. A large Tip for consumers:Buy from membership store next door. Far better service and warranty. Service Value Returns QualityI try to shop locally but as these young kids come in to run things in our local store. We have low inventory and the store is not as clean as it once. Our store is always low on items and you can't find things you need. That's why I've started ordering online from other companies. Sorry, but you need some people in there that know how to keep stock up and have manners.Stay away from this place lazy manager has to be retrained stay away from office max southdale france ave Tip for consumers:stay away from this store southdale edina france ave Products used:nothing walked out rude people ServiceEasy to find what I want online, but often cancel my order when learning that the shipping costs more than the product for small items!They have gone downhill in a hurry. Please have the lowest expectations for this company. They used to compete well with Staples.com but now they don't.Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, FacebookThe times that I have gone into Officemax looking for something, I can't find a single employee to help me. Where are they hiding?Just a delightful site) How many times I did not try to go - it does not work all the timeOfficeMax tries to bill itself as "the" store for all of your necessary office supplies whether for home or work. NEWS FLASH! Their prices are SKY HIGH! If you need some pens or pencils... if you need some markers or printer paper... head on over to Walmart! Look... to me, a paper clip is a paper clip... a push pin is a push pin! Why pay premium prices for all your office accessories? Do you really believe that a more expensive paper clip is going to work any better than a less expensive one? Do you think that more expensive staples for your stapler are going to glide through sheets of paper better or faster than less expensive staples? Come on! Get real! Walmart, Costco, even some dollar stores have the basic supplies that you need and it won't break the bank shopping there. Go to OfficeMax, and purchase just a couple of things... you're at $50.00 at the register... where if you had gone to Walmart... you probably can get the same or similar products at a price closer to $20.00. Don't be fooled into thinking just because the name of the store is OfficeMax... that it is the place to go to get your office supplies. Give Walmart a chance... you just may be very surprised! Of course, some specialty items will be stocked at OfficeMax that you can't get at Walmart... you really don't have much of a choice in that case. Oh, by the way... if you know your pricing... and don't need a particular supply right away, you may just want to check out Amazon for some great bargains. Mind you, you need to really know your prices, but if you do... I guarantee you can find some super deals on Amazon. OfficeMax is just not the place to shop for supplies if you are watching a budget... and these days... it's pretty hard to not have to set budgets for almost anything you are interested in purchasing. I say... SAVE WHERE YOU CAN! YOU CAN"T SAVE AT OfficeMax!Never shopped here (I think), but have bought an HP Color Laser printer at Staples and was pleased with the price they charged me!I was very happy with my purchase of ink cartridges. They gave a 20% military discount. Told us they pay for old cartridges if you bring them in. Always have what I'm looking for. Great staff also. Products used:Printer ink cartridges Service Value QualityI ordered some office products from OfficeMax and it take a week in shipping after than i came to know they are charging a lot for shipping rather than other site, but products were great but i will not grant you more than 2 stars.