HsN Sells a set of 2 HP laptops for just over $500 they come with 4 gb. RAM. It is a windows 11 system and isn't worth using it as a paperweight. Don't expect to get any help from HSN or HP. Not suitable for a 6 yo. Kid.Total waste of time. If it sounds too good to be true then it probably is Products used:None Service Value Shipping Returns QualityOrdered 4 identical items in Dec 2023. I called and was reimbursed in Dec for these items cause I DiD NOT receive any if them. However in FEB 2024 these items reappeared on my credit card. I called and was transferred to 3 different dept only to be told it would be reviewed. Found a message on my phone stating the charges will remain on my credit card and to dispute chgs with my bank. HSN is basically calling me a liar and this is totally unacceptable. I WILL NEVER SHOP AT HASN AGAIN...BUYERS BEWARE!Ordered a Kärcher window vacuum from HSN as Black Friday deal. Showed 12 units available and shipping confirmation came soon "ready for carrier pickup ". Since nothing was picked up after a week I contacted HSN. Explanation was that the item must have got lost in the shipping process. I asked for a replacement but was told the product is not available. Had to order a more expensive model directly from Kaercher which is already in transit. Ironically I received a " received returned item" confirmation from HSN for the money refund. Avoid this vendor! Service Value ShippingThey want to punish you for returns, I return a purchase and they charge me for return label? And they take forever to credit you back your money. Never again will I purchase anything from HSN shame on them. Horrible experienceI wanted to buy a printer. You get a $40 discount with you 1st purchase on their card but it's impossible Tip for consumers:It's going to be difficult to get the discount that they are offering. Products used:None. ValueWork Great. Easy setup, Good picture. The no signal come up every now and then but over all great product. Products used:trexonic 14" tv Service Value Shipping QualityI ordered an outdoor camera for $69 but was not happy with the lack of ease trying to set it up I followed instructions for returning but UPS charged me $15.34 to ship it back to HSN. This was my first and LAST time I order at HSN Tip for consumers:Return shipping cost was 17% of order Products used:none Service Value Shipping Returns QualityNext holiday season don't believe that HSN"S Black Friday sales wont be around after the New Year. February and after you can buy those same items for hundreds of dollars less than Black Friday. You will not be able to return items for the difference. Tip for consumers:I don't like being took an advantage of in tricked around the holidays I'm on a fixed income and now I have to see you sell what I just bought for the holidays supposedly Black Friday and now you have it for hundreds of dollars less that's not fair so if I am going to buy anything from you ever again it will be after the new year when it's hundreds of dollars less Products used:ComputerI have absolutely no faith in our hospital. Not only did a friend die for nothing! But my 8 year sat there for 5 hours during an asthma attack! 8 years old as I sat there watching junkies come I. And get helped before my defenceless 8 year old. I am absolutely horrified and disgusted with our health care system! Service Value QualityHSN returns are awful. I sent two items back on Jan 2nd. One of the items was sent to NJ and made it. I had to contact them and ask where my return money was. It has been 2 weeks!. They said it should be in my account 3-4 days days. I am still waiting! The other item had to be sent an hour away on the other side of Johnson city TN,and for 3 weeks it's been sitting in Knoxville. It's just been ridiculous. The item is suppose to be on the way now. Guess I won't see my return money for another month on that item. How is it 2024!? And it takes a company this long to refund your money? Every other company I ever had to deal with was a 3 day wait. I will be paying off what I owe to HSN and deleting my account. It is just not worth the headache. I feel like I have to do everyone's jobs for them. HSN use to be a good company, but has gone done hill ever since Covid. I will not be using them anymore. It has become that bad.The most horrible website and company as ever existed! Stay away and never place any order from them. They canceled my order 3 times. No call or explanation at all. The worse customer service as I ever experienced. They are not able to explain why the cancel you order blaming on financial institution. They are working from home so no supervisor and you can't speak with any one who's in charge. ONE BIG NIGHTMARE. STAY AWAY! ServiceBeware of cheap merchandise lots from China very cheap made and then they marked it up so high you can order it cheap from China, Japan.. Products used:None to cheap... Service Value Shipping Returns QualityI tried to order something on Black Friday with their code they put out on 20 off of 40+. I put my item in the cart and put the promo code in that showed the discounted rate in the cart but when I pushed to confirm the order i was charged full price for the item because my purchase notification came through my phone. I tried to contact HSN to explain why and they told me that coupons don't work with every order but if that's true why did I enter the code and it showed the money being discounted. They basically turned the cold shoulder and shrugged it off. Would not recommend buying anything from them. Products used:None because they over charged me Service Value Shipping Returns QualityVery unhappy with the product and the return instruction given when you call the customer service. Should have returned as a customer from my last experience but at least now I know and i'm leaving a review this time.HSN not for meHSN does not promise items they take your order knowing they are out of the product and they disappoint you iPad birthday gifts that never came. I recently ordered boots that never came. I recently ordered silver 1 ounce Coca-Cola bars for Christmas. They tell me it's gonna be be delivered they keep changing the delivery date and now they took the money out of my checking account and I never received them. They are terrible. I am never ordering from HSN again and I got it and I am going to cut up with a pair of scissors, my HSN card, BAD business practices. Don't take the orders if you don't have the product.!I made my first and only purchase from HSN and began receiving advertising emails every day afterwards. I tried "unsubscribing" many times and made no less than 5 calls requesting they take me off of their email distribution but it's been 3 months now and they continue to harrass me daily with more emails. After one call with a manager wherein I thougth it had finally been resolved, I then received the attached letter stating I do not have a right to be taken off the email list. This is unacceptable and will ensure that I NEVER AGAIN order from HSN.HSN has a home run with the KitchenHQ line and its affable and ever-so-watchable professional Chef Massoud. I saw the show tonight with Callie Northagen - and what a show this compelling well paired duo presented. Bravo and congratulations, HSN!See the attached text screen shot. We bent over backwards for her as a customer, then she sends a text message intended for her boyfriend to the person she mentioned about (me!). All I can say is wow! Unprofessional and rude. Callie Northagen is who you chose to represent your company? Service Value Shipping Returns QualityDon't use their credit card. You are on hold, can't get them directly, they can't add debit cards online and their statements don't have a simple beginning, payments, ending balance. Definitely not worth dealing with HSN to go thru that! Products used:Jewelry, Water filter, etc Service Value Shipping Returns QualityI purchased the "TP Link Deco E3 Whole Home Mesh Wi-Wifi". I installed it but it didn't perform so I paid 3 other people on different occasions to reinstall the thing but there was NEVER any improvement of the product. After returning it they sent my same old item back to me. No credit and no return accepted Tip for consumers:HSN is a rip-off Products used:Reverted to my original Xfinity Wi-Fi because it worked better than the "TP Link Deco E3 Whole Home Mesh Wi-Fi." Service Value Shipping Returns QualityOnce received my husband put it together and noticed rust and bent bars. I purchased this product because it was small enough to fit in our RV. We travel constantly year around. When I reached out asking for some refund to get this item fixed. I have to jump through hoops in order to have this issue resolved. The customer shouldn't have to jump through hoops it should be made easy if there is proof of issue which I have. I will no longer purchase anything through this company. Tip for consumers:I will never recommend or purchase from this company again. The product I purchased was not in good condition and I the customer has to jump through hoops in order to get any resolution. Products used:I can't use the product I purchased until we have it fixed. Service Value Shipping Returns QualityYou just need to look at the pictures and read to know what a miserable experience I had. Ridiculous. Tip for consumers:Never order a gift card from them Products used:Gift card Service Value ShippingBe careful with hsn card and flex pay the card company take the whole amount of payment then hsn still takes the flex pay, and if you pay early as i did the will not update your payment right away. There is not customer service after midnight they are closed. Products used:Security camera Service Value Shipping Returns QualityI purchased and item that came in 3 different colors. I order one in each color. When I received the email with my purchase and bank account total it was in one lump sum. When I called my bank for a totally honest question they told me that each item was charged individually. This is totally wrong on the part of HSN! We as the customer should be notified of this! Do they NOT realize that we are the ones paying their salaries!? Service Value Shipping Returns QualityTried to order a new computer through HSN to get a deal and spent 2 days on and off the phone with HSN trying to get it only to be cancelled. All the info was correct but their system was incorrect. They verified several times to eventually tell me they were just going to keep cancelling my order because they simply dont want to and reserve the right to do so as a private company.? Why offer products if you are not going to allow customers to buy and why all this hassle. Stick to Amazon Walmart bestbuy. Literally any other site but HSN you will have the worst experience you have ever had with a website if you choose HSN. Guaranteed. Tip for consumers:Worst experience I’ve ever had with a website. Products used:None. Order could never go through. Service Value Shipping Returns Quality