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HP Review
The god damn text support people that ive told 100 trillion times that i want a refund, ignore me and wont give me it, the price went from 1500, to 750, and noe is at 300, i got into a automatic repair loop and the support person just cares about how to fix it, they sell fake warrantys, im about ready to send a credit card dispute to these multi billion dollar money hungry $#*!es who cant spare some money becwuse their product is $#*!
Tip for consumers:i hate hp
Products used:omen 16
Service
Value
Shipping
Returns
QualityThis company sold me a monthly subscription for ink. I cancelled it when I realized I wasn't using it. They actually locked my printer when I stopped the subscription. They are demanding I return my full ink cartridges which I paid for, and want me to buy different ink cartridges. There is no way to contact customer service about this. Instead I will toss out the printer and buy from another company. DO NOT BUY HP!
Products used:printer
Service
Value
QualityBought printer believing I could buy my own ink. WRONG! Unless you stay signed up for their service plan, the printer will have to be reinstalled EVERYTIME you change it. And now it will not even work. Service kept telling me 'if you sign up you won't have this problem." After 10 minutes of run arounds and previously 1 hour, I am done and WILL NEVER BUY OR USE AN HP product again! HP, you will no longer hold this customer hostage! I am buying an Epson today!
Service
QualityYour customer service sucks. You need people that understand English and speaks English. I'm asking for one thing and he is trying to sell me something, instead of fixing my issue. Now I have to figure things out for my self