Find my GlassesUSA review. This experience was entirely different. I received my order yesterday. 8 days after my order was placed. The frames were not what I expected. I called eyebuydirect.com and requested a return per their policy. No challenge what so ever! The simple fact that I had a human answer and an immediate resolution made all the difference. By the time I hung-up, I had a prepaid, emailed shipping label without any corporate straight-arm nonsense runaround like my terrible GlassesUSA's experience. Products used:Glasses returned. Have not yet found a replacementIn general, I'm happy with EyeBuyDirect, but I often find that they either don't have the style I want (round light tortoise shell) or if they do, they don't have my size (medium). The St. Michele (my fourth pair) is OK, but I'm ready for a change. I must be hopelessly out-of-date since I'm not ready for the brightly colored glasses yet. I would still recommend that a friend try EBD just in case they have what she wants. Reason I chose this business: Convenience, price, reliability. Value Shipping QualityThe majority of this experience was amazing, cost effective, and there are SO many cute frames to pick from. The only reason I gave four stars is because I have a very different prescription in each eye and they placed my order on hold and never notified me. I actually noticed 2-3 days later and contacted them. Other than that everything was fantastic. Once they verified my prescription it was smooth sailing. AND I paid less for them than I usually do when I use my insurance! Highly recommended. Reason I chose this business: Loved the glasses and the price was right. Reason I chose this product: Because they’re trendy and affordable. Service Value Shipping QualityI've very much enjoyed the glasses I bought from eyebuydirect. It's easy to select the frames that will look good on me using the "try on" feature. It's easy to load my prescription, and there are some great options at a lower cost than many other places. Reason I chose this business: My previous order from EyeBuyDirect came very quickly, and the glasses were well made. The overall experience was even better than trying glasses on in the store, because I could try more options and colors very easily. The prices are also great, with some good recommendations sent to me, as well as good promotions available to lower the cost of the overall purchase.I have progressive and prism prescription which makes it hard, and expensive, to find quality glasses. I purchased my first pair from EyeBuyDirect and immediately saw their quality. Besides being super stylish, they were my exact prescription. Just be careful when sifting through frames because not all frames support all prescriptions types. I had my mind set on a few frames, only to find out my prescription didn't work in them. Tip: try searching by your prescription using the menu tab. I explained that the site should state more clearly, when searching for prism, that not all frames can also support sunglasses along with prism and progressives. They were not very helpful. I had to figure out how to navigate the site myself. Luckily I work in tech, but considering how frustrated I was, I was shocked at the lack of support I got. I had spent probably 3 hours narrowing down my purchase only to find out it wouldn’t support my prescription. Reason I chose this business: Prism prescriptions Service Value Shipping QualityShout out to Eyebuydirect! I purchased a pair of glasses at the end of October. I loved everything about them - style, quality, prescription, price. A few days ago, I tripped and face-planted on a stone step. In addition to breaking my nose, I broke my glasses. I contacted Eyebuydirect, explained what happened, and wanted to see if I might get a discount or something on a replacement pair. Instead of a discount, they are sending me a replacement pair FOR FREE (minus shipping). If that's not the best customer service, I don't know what is. Their kindness has made this awful situation a bit more bearable. Service Value Shipping QualityThere are so many styles to choose from at Eye Buy Direct! I was able to buy during a fantastic sale and bought 2 pairs of glasses for less than I paid for just the lenses at my optometrist office! I received the glasses in about 1 1/2 weeks and the quality is just as good as the more expensive ones from my optometrist. I did get the blue light blocking on one pair and I'm not too crazy about the pink tint that people can see in my glasses, but other than that I love both pairs! Reason I chose this business: Large selection and good prices Reason I chose this product: I wanted something stylish and different Value Shipping QualityI'm used to going and trying on numerous frames. Getting to see them on, feel their weight, durability, etc. this was a leap of faith. I bought 2 pair of glasses, one pair I really like and one pair For back up. I miss having someone helping with the fit but I've been at this for years so I made it work. Overall, I'm very happy with my purchase. Reason I chose this business: Referral from a friend. Reason I chose this product: Covid. When I buy glasses in-store because of my prescription I pay a premium. I didn’t want to pay too dollar for glasses that I had to try on with a mask. Value Shipping QualityI am currently going through the process of receiving disability at the time of typing this and as such I am very short on funds and on food stamps, so when I found out about Eyebuydirect from my local Medicaid approved eye Dr. I was pretty excited to say the least that I could save hundreds on glasses! At first I was honestly really skeptical about the whole thing but sure enough I did end up saving hundreds and will probably never buy from anywhere else again, thanks so much Eyebuydirect! Reason I chose this business: I am currently going through the process of receiving disability at the time of typing this and as such I am very short on funds so when I found out about Eyebuydirect from my local Medicaid approved Eye Dr. I was pretty excited to say the least that I could save hundreds on glasses! At first I was honestly really skeptical about the whole thing but sure enough I did end up saving hundreds and will probably never buy from anywhere else again, thanks so much Eyebuydirect! Value Shipping QualityThe glasses look great and feel great. The try-on feature was pretty accurate, and the glasses look even better in person. There was a decent selection of the kind I wanted, and the prices are such a steal. The only thing was slow shipping, got my glasses a little bit after the 14 days as promised, and I never got an email that they shipped. Even though they assured me they were "in the last stage of quality check" for about a week, customer service was friendly and prompt at responding to emails.The quality of glasses is great (when done right), but the emailing sector of customer service was practically a nightmare. I was handed over to maybe 5-10 different representatives just to replace a defective frame (scratches all over the lenses), and all could not answer my questions or solve the problem. However, Shanna from Live Chat resolved the issue in less than 20 minutes. The reps in charge of emailing kept sending copy/pasted responses and didn't understand me no matter how much I explained the situation. Service Value Shipping Returns QualityI got the Notting hill frames because they were so popular on Instagram and looked good with a variety of face shapes and sizes, so I felt confident they would look good on me, even without being able to try them on first. I just judged my size by comparing various Instagram models. They look great, and I'm so happy! They're better quality and less expensive than Warby Parker. Reason I chose this business: I chose eyebuydirect because I was frustrated with Warby Parker frames never looking good on me. I constantly ordered boxes of their frames to try on at home and never thought any of them were exactly what I wanted. Eyebuydirect helped me be less indecisive (bc you kind of just have to take a risk on something you’ve never tried on and stick with it) and was cheaper! Reason I chose this product: Instagram influencers who modeled the notting hill glasses increased my confidence that the glasses would look good on me Value Shipping QualityI was worried for multiple reasons buying glasses online for the first time; cheap feeling frames, crooked fit, wrong prescription - but I have bought three pairs so far and have never looked back. I sound like a walking infomercial recommending EyeBuyDirect to anyone in my personal circle. I just could not be happier with this new way of buying glasses. Service Value Shipping QualityJust got my new sun glasses, I have been wearing glasses for about 15 years now. I have never purchased prescribed sunglasses since they were too expensive and I knew I would have lost them anyway. My prescription number is pretty high (average of -6 on each eye) so I expected the glasses to either be uncomfortable or super thick. They are neither of those things and with shipping and everything I paid about $88! Reason I chose this business: My friend who wears glasses got prescribed sunglasses and recommended Value Shipping QualityAwesome! Although I'll have to wait until I'm back from college in just over a week to lay eyes on my new glasses, the overwhelmingly positive reviews have me brimming with anticipation. The inclusion of models showcasing the glasses in various displays is a thoughtful touch, providing a clear perspective on how they'll look and fit – a valuable addition to the already helpful reviews. The 'low nose bridge' selection particularly caught my attention, being someone with minimal nose cartilage; I'm accustomed to the constant struggle of glasses slipping down. Looking forward to the snug fit! Thanks for catering to diverse needs Service Value Shipping Returns QualityReally good quality. Would highly recommend to friends and colleagues. Sure had various styles to choose from at affordable prices. Value Shipping QualityWas harder than I expected but EBD had everything covered. Good explanations and online help. Will be easier next time. The glasses I got were very inexpensive and for some reason EBD gave me a second gratis. So thank You. The bifocal glasses look nice and work well. They are snug but may be a bit too snug. I'll keep them but will need to see what I did to make them took snug Well some how I must have given them my old address which about 100 miles from where I live now. So when I found out about where the glasses were delivered I sent off a short not, I got a response and they sent me another pair. And just be be nice they sent me a second pair Reason I chose this business: Got the URL from brother in law Service Value QualityWas harder than I expected but EBD had everything covered. Good explanations and online help. Will be easier next time Reason I chose this business: Got the URL from brother in law loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Jen W. 1 review 0 helpful votes Follow Jen W. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “2 New Pairs of Specs” April 5th, 2020 Verified purchase After my newborn essentially destroyed my $150 pair of Target glasses, and scratched the life out of their anti scratch lenses I decided I needed to find an alternate, cost effective, solution. I had a lot of friends recommend me to EyeBuyDirect and when the 2 for 1 sale happened, I couldn't say no. I definitely plan to buy perscription sunglasses and another pair of frames. Value Shipping QualityToo many selections. Confusing. It's great to have a few options but it could be confusing at the same time. Service Value Shipping QualityToo many selections. Confusing. It's great to have a few options but it could be confusing at the same time. loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Maddy M. 1 review 0 helpful votes Follow Maddy M. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Woohoo!” June 6th, 2023 Verified purchase I will never buy my glasses any other way. Not only is it affordable, but the turn around time is quick. I've needed glasses pretty much my whole life and have always dreaded when the time came around to get new ones - not anymore. Now I am able to get more than one pair, and feel confident in my decisions. So grateful for EyeBuyDirect! Reason I chose this business: Pricing - deals you guys were running. Was able to use a promo deal - which I don't think I have ever been able to do buying glasses before. Value Shipping QualityThis was my first time buying prescription glasses online. I have to say the hardest part was waiting for them to arrive. The USPS misdirected the package but when it finally arrived I was thrilled. I'm so pleased I'll be ordering a few different pair for driving, sports and around the house. I made a few changes to my order and the CSR's were very patient and helpful. I have ordered a pair of computer glasses and they arrived in a very timely fashion, no side trips. These are excellent too.It was very easy. I'm just still skeptical about ordering online but 2 of my co-workers recently purchased from here and were happy. My vision is just worse than theirs so I am concerned. I ordered 2 pair of glasses. One pair fit perfect and I could see out of them perfectly. There were some issues with the second pair but Customer Service has been wonderful to correct the problems. Reason I chose this business: Recommended by friends. Reason I chose this product: They were stylish and priced nicely! Service Value Shipping QualityIt was very easy. I'm just still skeptical about ordering online but 2 of my co-workers recently purchased from here and were happy. My vision is just worse than theirs so I am concerned. Reason I chose this business: Recommended by friends. loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Nicole B. 1 review 1 helpful vote Follow Nicole B. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Amazing Quality for a Great Price” October 7th, 2023 I can't say enough about how pleasantly surprised I was by the quality of my frames & the price is beyond compare to other websites! I got three pairs of frames that I absolutely love, for the cost of 1 on another website & at a local store! I was told 7 to 14 days for shipping and received my glasses in 8 days! Tip for consumers:Everything was easy to use. I enjoyed the “try on” feature. The only thing I would have liked was to be able to screenshot the images so I could show friends & family for feedback. Regardless, they turned out better than expected! Products used:Proxima with Progressive Lenses Poise with Progressive Lenses Piano with Progressive Lenses