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CoutureCandy.com Review
With prom season just around the corner, my daughter has been frantically looking for the perfect dress. Luckily, I remembered that a friend of mine suggested this website. From placing the order to receiving the actual dress, I'm glad everything went great! Customer service rep was also nice enough to answer all my questions and guide me through the process.I love my dress and all the details are perfect. I will definitely purchase it again on this site.
Reason I chose this business:
I love the choices and fairly pricesThe size guide on this dress wasn't even close to the measurements given and is way too small. Now they won't let me return it because it was on sale. Don't buy from this place! I have 2 dresses from them, same size guide for both dresses. I'm out over $300. DON'T BUY FROM COUTURECANDY! All they offered me was a 10% rebate. What a joke!
Tip for consumers:Worst return service I have ever experienced in 11 years of online shopping.
Products used:None. Had to donate as they don’t fit and won’t let me return
* CoutureCandy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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QualityI have ordered a couple gowns from Couture Candy! Each have been more Beautiful then the Next! Had to make a return also and as long as you follow the policy it will be a smooth process. Shipping is very Fast! Customer Service was very Helpful very happy with all of my purchases and will refer to friends & family!
Tip for consumers:Great Selection of Authentic Gowns & Fast Shipping
Products used:Gown
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QualityThank you for the promotional savings. Greatly appreciated. Overall process was very simple and I just can't wait to gift this dress to my gorgeous mommy for her big birthday bash. SssssHhh
Reason I chose this business:
Has all my favorites designers for GLAMOROUS GOWNS. Love their selections and availability of sizes. Thank you kindly.It's such a gamble when ordering clothing on line especially when paying a high price. You wonder n worry until the item(s) arrive if it's going to come and is it going to be what you expected. Well all I can say is the outfit I ordered is much better than what I thought it would be and it came packaged so nicely that there's hardly any wrinkles in it at all.
I ordered up a size, the top fits perfect but the pants are big. They should be pretty easy to alter.
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QualityWe tried this dress on in store but needed a size up. We ordered from Couture Candy that same day and it arrived about a week later. It fits perfectly! Would highly recommend this website!
Reason I chose this business:
Because it was the only place that had it in the size we needed.
Reason I chose this product:
Daughter wanted this dress for Prom.The customer service was great. The dress arrived extremely fast(less than a week), and the dress its self was amazing quality, the sizing was spot on and all in all the dress far exceeded my expectations. The color was stunning and honestly better than the picture. Very thick material
Tip for consumers:Go by the mesurements on the sizing chart
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QualityEasy to order, but difficult to return. Appreciate the friendly service rep, but return instructions were very complicated and annoying
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NIcole N.
1 review
4 helpful votes
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“Great Job!”
February 19th, 2020
Verified purchase
I'm very satisfied with the purchase that I made with Couture Candy! The dress is amazingly wonderful... I got it in time for the wedding of my niece. I have a great time from placing the order, shipping confirmation and delivery. I also asked about expedite delivery, Couture Candy also provides that service. The whole experience was fantastic. I will order again. I encourage everyone to order a dress from this site. I'm sure you will have the same experience.Ordered metallic champagne plunging V-neck pleated glitter dress XS based on the sizing chart. Received the dress within the time frame specified, which was great. However, the dress did not fit. The dress was too big, and very long. It was a final sale, so I am unable to return it.I ordered a beautiful dress from here at a reasonable price. I was worried it wouldn't get to me earlier enough, so I called, and they were very helpful. I got my dress within 3 days, and I had plenty of time for alterations. They updated me every step of the way, and the dress was as described and true to the size chart. Overall, a great first experience with them. I'll be back
They went above and beyond to help me get my dress on time
Reason I chose this business:
They had the color dress I wanted
ServiceBeautiful quality dresses, great value, fast shipping! Size charts help with finding the right size dress. Our dresses have been coming in 3 weeks! Very fast and gorgeous colors. I would definitely recommend them!Totally AWESOME! Fast shipping, the dress looks just like the picture! Very Good Quality! We are some happy customers!The dress is absolutely stunning and identical to the picture! Initially, I had some reservations, but the dress turned out to be incredibly beautiful. It reached Iceland within 8 days, and everything was perfect—no missing pieces or torn on some places. I'm eagerly looking forward to wearing it on my wedding day :)
Products used:Wedding dress
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QualityI scoured the internet looking for the perfect dress when I came upon CoutureCandy and saw the most beautiful dress. It was different which is what I was looking for and form fitting which will make my fiance very happy.
I received the dress quicker than I had anticipated, it was as beautiful as the pictures and fit me like a glove.
I will definately be telling anyone looking for a great dress to check you CoutureCandy.
Thank ou for a great experience.
Reason I chose this business:
I was simply surfing the net, the dress and prices caught my eye.
Reason I chose this product:
It was stunning, it was in my size, it was in the price range I was looking and bonus, it was also on sale.
The most important, the dress was different and very beautiful, could not pass it up.
QualityIn covid-times, I needed to find a dress for my daughters wedding. I ordered three since I was unsure of the sizes. Beautiful dresses, but none fit. I asked for return authorization and there was a very limited return policy, with heavy penalties. Please read policy before purchasing
Reason I chose this business:
Beautiful dresses
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QualityFirst time ordering from candy couture. Easy experience, quick shipping & dress was the same as the one tried on in store at a much lower cost.
Reason I chose this business:
Only online vendor carried dress that I was looking for.
Reason I chose this product:
Better price that brick & mortar storeThank you for your quick response to my email and getting my dress shipped. I appreciate it!
QualityI love this dress! It's a perfect fit. I'm only 5'4" and the length is perfect with a small heel. I can't wait to wear it to my daughter's wedding. I found it in a store, but wanted a different color. I'm thankful I found it online in navy and CoutureCandy had the best price. Shipping was fast. Only complaint is the hook came off when I tried it on, but that's the manufacturer's fault and it's an easy fix.
Reason I chose this business:
CoutureCandy had the size and color I needed, and the best price that I could find online.
Reason I chose this product:
I found this dress in a store, but wanted a different color. I could only find it in navy in my size at CoutureCandy.
QualityItem arrived in promised time frame with shipment notifications and tracking. Love the follow up to be sure it was received.
Reason I chose this business:
Size variety and unique dresses
Reason I chose this product:
Junior Prom dressThis Company is the most fraudulent, evasive company I have ever purchased something from. They welcome you to spend thousands on dollars on their website and then when you need to return and adjust a size, they claim if you buy with store credit, you just have to keep a garment that does not fit.
Completely bad business and fraudulent. I will never order from this company ever again. I will never recommend this company to anyone. They are thieves. They take your money and then offer no solutions for re-sizing. AVOID AT ALL COSTS.
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QualityMy dress was received so quickly, despite the fact I ordered it over the Labor Day weekend!
QualityI did not expect this dress to come within 5 days and it truly blew my mind. It was so gorgeous and fit me so well.
I am 4'10, so I got a 2 and the corset fit me so very well. It was a little long but it is nothing I can't fix! The dress is so perfect and it truly fits me so well and I'm so happy for such a good experience for my prom dress!I really enjoyed it! I absolutely adore all of your dresses! I've been scouring the internet for weeks searching for the perfect dress for my upcoming birthday dinner date with my husband. I hadn't found anything that wowed me until I visited your site. From there my only trouble was deciding which dresses to buy! Thank you so much for making my shopping experience so pleasant!
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