Backstage is an excellent value. I say this not only for vetting the potential acting/modeling opportunities out there, but also the customer support. When you have a question, they respond very promptly and helpfully. There are a lot of scams out there. Ones even including emails saying they found you through backstage when they are working a scam. Backstage customer support will say if it's a scam or not Service ValueI cancelled my yearly subscription of £35 last september, received no confirmation of this, then woke up and was charged £101. This is theft and i will be taking it further up the company and as a police matter if not sorted. I have tried to contact all customer services but nothing, i have even put a dispute in at the bank. This site i did not use at all, hence me cancelling my subscription, then charged £101 for another year when i only paid £35 originally. This is disgusting Products used:non Service Value QualityI remember when Backstage was THE foreground for entertainment and casting (before actors access et-el) Every actor, director etc. I knew used it. Now It since seems more a flop ground for low budget and volunteer projects no one wants. Why pay the 6 or 12 month membership fee for that? Makes no sense. I know that I've never gotten contacted for anything local whatnot, and I have the free profile. What happened to Backstage? Service Value QualityExceptional venue for gearing oneself to prolific opportunities and performing longevity. Thanks kindly to Pauline, consultant, for her altruism, brilliance and vibrant zeal, God Bless all your performing team. + Service Value QualityWhether you're a seasoned talent or trying to get a foot in, there are all sorts of castings for all types of talents or staff. The platform is easy to use and the navigation is easy. The search could use more filter to better narrow down searches/results. Service Value QualitySeem to be TOTALLY biased in favour of their ' talent '... over those who are offering their talent work... are not willing to mediate at ALL when disagreements /accusations happenI subscribed a year ago. Cancelled the subscription after a few months and have just been charged 101 pounds. I want my money back and I want to be able to cancel me subscription when I want! After the staff received this information they promptly got back to me, via the reply underneath and email, and were very polite, and then refunded my money - which I thought was very kind of them. Thank you, backstage. It was just a misunderstanding and I appreciate the support offered and given. Best wishes, Isabel Service Value QualityGreat customer service, efficient and responsive. Joao quickly resolved my query and he was very polite!They respond really quickly. They give clear and helpful answers. Just generally is a top site. I recently got my first role through it. Tip for consumers:do it. iz grate. Products used:acting Service Value QualityI appreciate the sincere approach of Backstage platform in their quality standard of customer relational approach and communication skills. Great work! Service Value QualityCan help with honestly everything! Was locked out of account and got right back in with their help!It's a good resource for actors, with lots of independent film listings and good customer service. I wish they would not allow directors to ask for a pre-screen tape.I highly recommend Backstage to all actors and entertainment professionals! It's easy to use, has amazing jobs and the support team is always prompt to reply and address your concerns. I've been using Backstage for many years and couldn't be happier. Thank you! Service Value QualityThey are highly professional and respond quickly to clients! Website is very intuitive and easy to navigate. The secure system they have also allows clients to pay you directly (and quickly) through their partner site! I highly recommend! Products used:subscription services for actors, voice over artists and production companies Service Value QualityI understand this is a business, but to ask starving people for $200 monthly is heinous. Oh sorry 100$ because they give u such a gracious discount. Can't wait til we're in charge and make some damn CHANGE Tip for consumers:Don’t. Products used:None. You won’t even get a chance to sit with them unless u have 100$ Service Value QualityTo make a long story short. The platform has major issues. You submit to a project with resume attached. The platform asks you to add photos and videos to each submission. The photos and videos and already in the resume. Not a friendly site needs updating. Service Value QualityMy customer service rep was extremely helpful and patient, and fixed my problem FOR ME! Thanks! I really appreciated the going above and beyond!Customer service addresses your issues fast and fair which is very important and makes the difference in deciding whether to renew your membership.I thought it was just me but like what's been listed here while I've booked through several other platforms inc WORD OF MOUTH. I've yet to receive a gig from Backstage. I don't plan on renewing within the next six months. Too bad actually I was told this was a great way to get gigs.As a producer rather than an actor, this website used to be amazing until recently. Customer service WILL NOT respond to you. If they send you an email asking something, they'll pretend that they never saw your response. It seems like a big mess, where multiple people are sending you emails, but they never go back and read the whole conversation. If you're someone looking to cast people for a job, Backstage is not the site to use. Service Value QualityHere's my Honest review no fluff no exaggerations. While the concept of the site is wonderful. It is poorly executed with a terrible design/interphase. I will say the backstage is great if you want to get Spam for everything but professional gigs. I won't even get into the Spam emails that are sent out x100 times a day. I have been on the site off and on for 8 years I have YET to land a single professional gig. What backstage west needs is a Rehaul and new management. Once they improve the site I am sure casting professional will use it more Tip for consumers:Find a reputable casting Agent close to you Products used:Casting notification Service Value QualityI love this website for actors. Not only do you get casting emails from them but actors get immediate responses to questions & help request. Not to mention the tons of articles that are very useful in the industry.I emailed Backstage for help on completing my profile and I was pleased to have received a reply so quickly. The customer service was fantastic. Service Value QualityNice work Andreea. Thank you for being so responsive. Backstage has an excellent system for notifying members of work opportunities. I will continue to use it. Thank you.I remember back when they had a free trial and the customer service people were kind. Now if you email them regarding an issue they act clueless, they somehow miss your response, they ask you to repeat stuff, all In all you go back and forth for hours over an issue that could've been resolved in under 5 minutes. It's email communication not a chat, I don't understand how you missed an email, that I can see on my end. If you run into an issue with them, they act clueless as if they don't make mistakes, I refuse to do business ever again. And they allow so many people to make scam posts, and they keep it there because why not they get paid anyways. Terrible customer service. I told them to delete my account they asked me in about 5 separate emails if I wanted to delete it. Like come on now? 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