AliExpress is my worst fear in online purchasing. I waited about 9 weeks to receive my items, nothing ever arrived. So I filed a complaint with PayPal and got my money back. After I made the initial order, AliExpress kept bombing my inbox with offers and deals, but never a single update on my purchase. If not for PayPal, I probably would have lost the $2,300 that I paid AliExpress. I can't explain how they're still in business. Just stay away from AliExpress and save yourself the grief. Products used:Nothing was ever deliveredI had an awful experience with AliExpress. The goods I ordered never left China; the delivery having been cancelled by the supplier. I requested the refund that should have come automatically. Customer Service were all sugar and sweet (lots of "Oh dear") but did not meet my expectation for an immediate refund. I will never deal with these people again, and I recommend avoiding this site... there is no recourse when a problem occurs. Service Shipping ReturnsDon't bother wasting your time ordering from AliExpress! The first problem I had was not being able to contact anyone, including the seller, until Feb 17. At that time I received a reply apologizing for delay and order would be processed ASAP. Today, Feb 22, I get a notification that my order was "closed" and refund issued. No explanation why they closed the order. My assumption is that these items are just props to get you to order so they can "borrow" your money for a few weeks! Someone tell me I'm wrong Tip for consumers:That you were never going to receive your order. They will refund your purchase but have had access to your money for weeks. Products used:Nothing ServiceI bought 2 hello watches Black Friday they both took a long time to come. They were Christmas gifts they both went out in January just stopped coming on. I contacted Ali who stated I have to contact the seller directly which I didn't understand why was that my problem. I asked who to contact for the sellers and got nowhere. Needless to say I'm stuck with 2 broken watches worth nothing. Tip for consumers:Don’t recommend Products used:Watch Service Value Shipping Returns QualityThe shipper "combined orders" when I had 2 orders open on different dates. Only one item arrived, the other was missing from the combined box. It was impossible to get a refund for the missing items because the order was marked as delivered to my address even though only 1/2 the order was in the box. Service Value Shipping Returns QualityI ordered an item, it took forever to ship it, finally notified that it was "delivered", but I got no item. Great. Contacted customer support which was absolutely useless, their answer was "just wait another week". They finally came back with "file a dispute" except there is no option to dispute delivering to wrong location (and yes, my shipping address was 100% correct on the order). I will never use them again, just stick with Walmart or Amazon for your online shopping needs. Products used:none, my item never arrivedPurchased a Halloween costume from them but it never arrived. Instead, they sent me an email saying it was delivered. There was no photo of it at my door, and no delivery footage of it on my door camera. I could not get a hold of Aliexpress. Their phone number leads nowhere. The seller would not respond to multiple messages. I filed a dispute on their chat page and they sent me their final solution which was "No refund." This company is a scam. Buyer be ware! Tip for consumers:They are a scam. They take your money and send nothing, then refuse to refund you and you are left with no options or means of contact to state your case. Products used:none Service Value Shipping ReturnsWhile the prices are a bargin make sure you are going to keep the item,trying to return/refund is impossible it's like they make it so inconvenient they want you to give up,also descriptions are not always accurate, they will advertise 2 bicycle tires send you one but picture shows 2 and says tires,they said they show 2 tire to show they have 2 sizes,BS! Just recently I tried to give them another chance I ordered a tube guitar bass overdrive, while it sounds fantastic on guitar on bass the bottom end is completely sucked out, advertised as guitar bass overdrive but useless on bass,sent a message but so far no reply I think I'll stick to Amazon,Ebay and other U.S.based supplier's.SHOP SOMEWHERE ELSE! Ordered sweatshirts, finally received them, they were all significantly smaller than the tag indicated. The material was very cheap, plastic-feeling, and scratchy. Returns were a nightmare that have gone on for two months and still are not resolved. I attached one photo for an example, both shirts are labeled as size L (AliExpress item is on the left). Wish I could give it 0 stars.AliExpress is a tricky website to shop. You get budget friendly versions of some of the expensive, trendy clothing items, but quality, ship time, etc. can all depend on the seller. You HAVE to do your own research for each and every shop you buy from, and also check reviews from other people for quality, sizing, more accurate ship time, and those things. It will take a while to ship no matter what (I think my items took upwards of 2-3 months), because as far as I know, and at least to the United States, it comes cargo. I did get some quality pieces, and I'm overall happy with what I did get, but I spent a long time looking into each "seller" I bought from. I only had issues with one, where I received a dress I didn't order instead of the one I did, and I was refunded and got to keep the other dress, and although I never did end up getting the one I originally ordered, I wasn't out any money and actually got something for free out of it. I do recommend paying with Paypal, as I did, because they will protect your purchases if anything does happen and the seller does give you a hard time. Actual clothing and item reviews are on my Youtube channel, where I give my further honest thoughts about my experience. Tip for consumers:Check reviews of each seller as well as individual product reviews, do not buy a product that doesn't have reviews or reviews that include pictures.1) Received an incorrect product that did not work as advertised. Ali Express then gave me a run-around when I asked to return the product for a refund. Then refused my request. 2) Three other products I purchased were not delivered. A refund request was accepted in writing for one of the undelivered products, but not actually given. I will never buy from Ali Express again and warn others to avoid doing business with them. The chances are good that you're going to get ripped off. Tip for consumers:Be prepared to write off the money you spent for a wrong or not delivered product purchase and forget about any returns or refunds. Products used:Electronic component Service Value Shipping Returns QualityAliExpress cheats! I bought reading glasses from them and 3 pairs was NOT what I ordered -- nobody can see thru those glasses. They refuse phone calls AND I'm very doubtful that they will show this review. I'm advertising AGAINST both AliExpress AND Alibaba which is the SAME scammers! They don't return your money either!